WindshieldDefrosting ...................................... 118
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 269
Important safety notes .................. 327
Windshield wipers
Problem (malfunction) ................... 111
Replacing the wiper blades ............ 110
Switching on/off ........................... 109
Winter driving
Important safety notes .................. 294
Slippery road surfaces ................... 147
Snow chains .................................. 294
Winter operation
Radiator cover ............................... 266
Winter tires
M+S tires ....................................... 294
Wiper blades
Cleaning ......................................... 273
Important safety notes .................. 110
Replacing ....................................... 110
Wooden trim (cleaning instruc-
tions) .................................................. 275
Workshop
see Qualified specialist workshop
Z
ZONE functionSwitching on/off ........................... 118
Index23
Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts25
Introduction
Z
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 322).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
26Service and vehicle operation
Introduction
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol- lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
28Operating safety
Introduction
Drivingsafet ysystems
Overview of drivin gsafet ysystems
In this section ,you will fin dinformation about
th efollowin gdrivin gsafet ysystems :
RABS (Anti-loc kBrakin gSystem)
(Ypage 64)
RBA S (B rakeAssist System) (Ypage 65)
RBASPLU S (B rake Assis tSystem PLUS) wit h
Cross-Traffic Assis t (Ypage 65)
RCOLLISION PREVENTION ASSIST PLU S
(Ypage 67 )
RESP®(Electronic StabilityProgram)
(Ypage 69)
REB D (Electroni cBrak eforc eDistribution )
(Ypage 72 )
RADAPTIV EBRAKE (Ypage 72 )
RPRE-SAF E®Brake (Ypage 72 )
Important safet ynotes
If you fail to adapt your drivin gstyle or if you are
inattentive ,th edrivin gsafet ysystems can nei-
ther reduce th eris kof an acciden tno roverride
th elaws of physics. Driving safet ysystems are
merely aids designed to assist driving. You are
responsible fo rmaintainin gth edistanc eto th e
vehicle in front, fo rvehicle speed, fo rbraking in
goo dtime, and fo rstayin gin lane. Always adapt
your drivin gstyle to suit th eprevailin groad and
weather condition sand maintain asaf edistanc e
from th evehicle in front. Drive carefully.
The drivin gsafet ysystems described only wor k
as effectively as possible when there is ade-
quat econtact between th etires and th eroad
surface. Pay particular attention to th einforma-
tion regardin gtires ,recommended minimum
tire tread depths etc. in th e"Wheels and tires "
section (
Ypage 292).
In wintr ydrivin gconditions, always use winte r
tires (M+ Stires )and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 64).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (
Ypage 229) and dis-
play messages which may be shown in the
instrument cluster (
Ypage 204).
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a reminder to take extra care while driving.
64Driving safety systems
Safety
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-
tion (Ypage 64).
ESP
®monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP
®detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP
®assists the driver when pulling away on
wet or slippery roads. ESP®can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System)
ETS traction control is part of ESP®. On vehicles
with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 64).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
!Vehicles with 4MATIC: function or perform-
ance tests may only be carried out on a 2-axle dynamometer. Before you operate the vehicle
on such a dynamometer, please consult a
qualified workshop. You could otherwise
damage the drive train or the brake system.
Vehicles without 4MATIC: observe the notes on
ESP
®(Ypage 289) when towing the vehicle
with a raised rear axle.
If the å ESP
®OFF warning lamp lights up
continuously, then ESP®is deactivated.
If the ÷ ESP®warning lamp and the å
ESP®OFF warning lamp are lit continuously,
ESP®is not available due to a malfunction.
Observe the information on warning lamps
(
Ypage 229) and display messages which may
be shown in the instrument cluster
(
Ypage 204).
iOnly use wheels with the recommended tire
sizes. Only then will ESP®function properly.
Driving safety systems69
Safety
Z
XTo apply:depress parking brake ;firmly.
When the engine is running, the $(USA
only) or J(Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and keep
it depressed.
XPull release handle :.
When the ignition is switched on or the engine
is running, the $(USA only) or J(Can-
ada only) indicator lamp goes out in the instru-
ment cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Driving tips143
Driving and parking
Z
Drivingon wet road s
Hydroplaning
If water has accumulated to acertain dept hon
th eroad surface, there is adanger of hydro-
planin goccurring, eve nif:
Ryou drive at low speeds .
Rthetires hav eadequat etread depth.
Fo rthis reason ,in th eevent of heav yrain or in
condition sin whic hhydroplaning may occur ,
you mus tdrive in th efollowin gmanner:
Rlowe ryour speed.
Ravoid ruts.
Ravoid sudden steerin gmovements .
Rbrake carefully.
Drivingon flooded road s
!Do notdrive through floode dareas. Chec k
th edept hof any water befor edrivin gthrough
it .Drive slowly through standin gwater. Oth-
erwise ,water may ente rth evehicle interio ror
th eengin ecompartment. Thi scan damage
th eelectronic component sin th eengin eor
th eautomatic transmission. Water can also
be drawn in by th eengine's air suction nozzles
and this can cause engin edamage.
Winte rdrivin g
GWARNING
If you shift down on aslipper yroad surfac ein
an attempt to increase th eengine's braking
effect ,th edrive wheels could los etheir grip.
There is an increase ddanger of skidding and
accidents .
Do no tshift down fo radditional engin ebrak-
in g on aslipper yroad surface.
GDANGER
If th eexhaus tpipe is blocke dor adequat e
ventilation is no tpossible, poisonous gases
suc has carbon monoxide (CO) may ente rth e
vehicle. Thi sis th ecase, e.g. if th evehicle
becomes trappe din snow. There is aris kof
fatal injury.
If you leav eth eengin eor th eauxiliar yheatin g
running ,mak esur eth eexhaus tpipe and are a
around th evehicle are clear of snow. To
ensur ean adequat esupply of fresh air, ope n a
window on th esid eof th evehicle that is no t
facin ginto th ewind.
Hav eyour vehicle winter-proofed at aqualified
specialis tworkshop at th eonset of winter.
Drive particularly carefully on slipper yroad sur -
faces. Avoid sudden acceleration ,steerin gand
braking maneuvers .Do no tuse th ecruise con-
trol or DISTRONIC PLUS.
If th evehicle threatens to skid or canno tbe
stopped when movin gat low speed:
XShift th etransmissio nto position N.
The outsid etemperature indicator is no t
designed to serve as an ice-warnin gdevic eand
is therefore unsuitable fo rthat purpose.
Changes in th eoutsid etemperature are dis -
playe dafter ashort delay.
Indicated temperature sjust abov eth efreezin g
poin tdo no tguarantee that th eroad surfac eis
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your drivin gstyle. Always
adapt your drivin gstyle and drive at aspeed to
suit th
ep
revailin gweather conditions.
You should pay special attention to road condi-
tion swhen temperature sare around freezin g
point.
Fo rmore information on drivin gwit hsnow
chains, see (
Ypage 294).
Fo rmore information on drivin gwit hsummer
tires ,see (
Ypage 294).
Observ eth enote sin th e"Winte roperation "sec -
tion (
Ypage 294).
Drivin gsystems
Mercedes-Benz Intelligent Drive
Mercedes-Ben zIntelligen tDrive stand sfo rinno -
vative driver assistanc eand safet ysystems
whic henhance comfor tand suppor tth edriver in
critical situations. Wit hthese intelligen tco-ordi -
nated systems Mercedes-Ben zhas set amile-
ston eon th epat htoward sautonomous driving.
Mercedes-Ben zIntelligen tDrive embraces all
elements of active and passive safet yin on ewell
Driving systems14 7
Driving an d parking
Z