2017 MERCEDES-BENZ CLA water

Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature.
Panorama roof with power tilt/sliding
panel
Important safety notes In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding sun-
roof is open. They are caused by minor pres-84
Panorama roof with power tilt/sliding panel
Opening and closing

Folding the exterior mirrors in or out
electrically X
Turn th e SmartKey to position 1 or 2 in th e
ignition loc k ( Y
page 121).X
Briefly press C .
Both exterio r mirror s fol d in or out .
i Mak e sure that th e exterio r mirror s are
always folded out fully while driving . They
could otherwise vibrate .
i If you are driving faste r than 30 mph
(47 km/h), you can no longer fol d in th e exte -
rio r mirrors.
Resetting the exterior mirrors If th e battery has been disconnected or com-
pletely discharged, th e exterio r mirror s must be
reset . The exterio r mirror s will otherwise no t
fol d in when you select th e "Fold in mirror s when
locking" function in th e on-board computer
( Y
page 185). X
Turn th e SmartKey to position 1 in th e ignition
loc k ( Y
page 121).X
Briefly press C .
Folding the exterior mirrors in or out
automatically If th e "Fold in mirror s when locking" function is
activated in th e on-board computer
( Y
page 185): R
th e exterio r mirror s fol d in automatically as
soo n as you loc k th e vehicl e from th e outside .R
th e exterio r mirror s fol d out again automati-
call y as soo n as you unlock th e vehicl e and
then open th e driver' s or front-passenger
door . i If th e exterio r mirror s have been folded in
manually, they do no t fol d out .
Exterior mirror pushed out of position If an exterio r mirror has been pushed out of
position , procee d as follows :X
Vehicles without electricall y folding exte-
rior mirrors : mov e th e exterio r mirror int o
th e correct position manually. X
Vehicles with electricall y folding exterior
mirrors : press and hold mirror-foldin g butto n
( Y
page 96 )u ntil you hear the mirror click into
place.
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
( Y
page 95).
Automatic anti-glare mirrors
G WARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following: R
Rinse off the electrolyte from your skin
immediately with water. R
Immediately rinse the electrolyte out of
your eyes thoroughly with clean water. R
If the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting. R
If electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately. R
Immediately change out of clothing which
has come into contact with electrolyte. R
If an allergic reaction occurs, seek medical
attention immediately.
The "Automatic anti-glare mirrors" function is
only available if the vehicle is equipped with the
"Mirrors package".96
Mirrors
Seats, steering wheel an d mirrors

You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can. Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
( Y
page 309).
Refueling
General information Pay attention to the important safety notes
( Y
page 137).
The fuel filler flap is unlocked/locked automat-
ically when you unlock/lock the vehicle with the
SmartKey.
The position of the fuel filler cap is displayed

In addition to driving style, the actual consump-
tion is affected by other factors, such as: R
Load R
Tire pressure R
Cold start R
Choice of route R
Active electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant": R
observe the gearshift recommendations. R
drive the vehicle in drive program C or E
(vehicles with a DYNAMIC SELECT button).
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon-
ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
( Y
page 178).
For more information on the ECO display, see
( Y
page 177).
Braking
Important safety notes
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of engine braking. For this you
must first activate manual gearshifting. This helps you to avoid overheating the brakes and
wearing them out excessively.
When you take advantage of engine braking, it
is possible that a drive wheel will not rotate for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
This type of damage is not covered by the
Mercedes-Benz warranty.
Briefly depressing the accelerator pedal on
downhill gradients while the manual drive pro-
gram M is temporarily activated: the automatic
transmission may switch to the last active auto-
matic drive program E or S . The automatic trans-
mission may shift to a higher gear. This can
reduce the engine's braking effect.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion. Driving tips 145
Driving and parking Z

G WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction. R
Always stow objects so that they cannot be
thrown around in such situations. R
Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. R
Close the lockable stowage spaces before
starting a journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
! Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
Observe the loading guidelines ( Y
page 233).
The stowage compartments in the doors provide
space for bottles: R
front: capacity up to 34 fl. oz. (1.0 l)R
rear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front center console
C
Cup holder The cup holder and the rubber mat underneath
can be removed for cleaning. Clean them with
clean, lukewarm water only. X
To remove: carefully pull in upper sections of
cup holder C on the driver's and front-
passenger sides until they release. X
Lift the cup holder upwards D until it can be
removed.
X
To install: insert cup holder into lateral
curved sections D in the stowage compart-
ment. Insert the cup holder so that the wedge
of the upper section of cup holder C faces
forwards. X
Press the cup holder downwards until it
engages on the right and left-hand sides.
Cup holder in the rear seat armrest
! Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
! Close the cup holder before folding the rear
seat armrest up. Otherwise, the cup holder
could be damaged. Features 239
Stowage and features Z

Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm)
between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-260
Care
Maintenance and care

mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should ideally be washed by hand
using a soft sponge, car shampoo and plenty of
water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products. Cleaning the vehicle parts
Cleaning the wheels
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise, you
will damage the hood.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows. Care 261
Maintenance and care Z

! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components. X
Clean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Cleaning wiper blades
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise, you
will damage the hood.
! Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly. X
Fold the windshield wiper arms away from the
windshield. X
Carefully clean the wiper blades with a damp
cloth. X
Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len-
ses. X
Clean the plastic lenses of the exterior lights
with a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehicle
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.262
Care
Maintenance and care