VehicleHealth Check
With the Vehicl eHealth Check, the Customer
Assistance Center can provid eimprove dsup-
port for problems with your vehicle. During an
existing call, vehicl edataist ransferred to the
Customer Assistance Center.
The custome rservice representative can use
the receive ddatatod ecidew hatk ind of assis-
tance is required .You are then, for example,
guided to the neares tauthorize dMercedes-
Benz Center or arecovery vehicl eiscalled.
If vehicl edatan eeds to be transferred during an
MB Info cal loraRoadsid eAssistance call, thisi s
initiated by the Customer Assistance Center.
The Roadside AssistanceC onnected
mes-
sage appears in the display .Ifthe Vehicl eHealth
Check can be started ,the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhenthe VehicleD iagnostics PleaseStart Ignitionmessage appears :turn the
SmartKey to position 2in the ignition lock
(
Ypage 131).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to asafep osition.message
appears :pleas efollo wthe instructions
receive dbyphone and move your vehicl etoa
safe position.
The message in the display disappears.
The vehicl eoperating state check begins.
During thisp rocedure, youwills ee the Vehi‐
cle Diagnostics Activemessage.
If yo uselect Cancel
,the Vehicl eHealth
Check is cancele dcompletely.
Whe nthe check is complete, the Sending
vehiclediagnostics data. (Voice con‐nectionmay be interrupted duringdatatransfer)message appears .The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connectio nwitht he Customer
Assistance Center is terminated.
The VehicleD iagnostics: Transfer‐
ringData...message appears.
The vehicl edataiss ent to the Customer
Assistance Center.
Depending on what the custome rservice rep-
resentative agree dwithy ou,the voice connec- tio
nisr e-established afte rthe transfer is com-
plete. If necessary,y ouwill be contacted at a
later time by another means, e.g .bye -mail or
phone.
Anothe rfunctio nofthe Vehicl eHealth Check is
the transfer of service data to the Customer
Assistance Center. If aservice is due, the display
shows amessage to thise ffect together with
informatio nabout any specia loffers at your
workshop.
Thi sinformatio ncan also be calle dupunder
"Owners Online "athttp://www.mbusa.co m.
Informatio nonthe data stored in the vehicle
(
Ypage 30).
Informatio nonRoadsid eAssistance
(
Ypage 27).
Downloadin groutes
Downloading routes allows yo utotransfer and
save predefine droutes in the navigatio nsys-
tem.
Ar oute can be prepared and sent by either a
custome rservice representative or under "Own-
ers Online "athttp://www.mbusa.com.
Each route can includ euptofourw aypoints.
Once aroute hasb eenr eceive dbythe naviga-
tio ns ystem ,you will see the External
desti‐nation ICON_POI_Category Name_1 hasbeensaved to "Previous destina‐tions".W ould you liketos tart navi‐gation?message on the multimedia system
display.
The route is saved.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
If yo uselect No
,the saved route can be called
up later in the navigatio nmenu.
XSelect Start.
Starting route guidance.
Downloaded and saved routes can be calle dup
again.
Yo uc an find further informatio ninthe separate
multimedia system operating instructions.
Speed alert
Yo uc an define the uppe rspeed limit, which
must not be exceeded by the vehicle.
If thiss electedspeed is exceeded by the vehicle,
am essage will be sent to the Customer Assis-
282Features
Stowag eand featur es
