2017 MERCEDES-BENZ C-Class COUPE door lock

Stowage areas
Loading guidelines
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is arisk of injury, particu-
larly in the event of sudden braking or asud-
den change in direction.
Always store object ssothat they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is arisk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of aladen vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden- tification plate on the B-pillar of the driver's
door.
RThe trunk is the preferred place to carry
objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the trunk as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load behind unoccupied
seats if possible.
RSecure the load with sufficiently stron
gand
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
GWARNING
If object sinthe passenger compartmenta re
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all object sthey contain. There is arisk
of injury, particularly in the event of sudden
braking or asudden change in direction.
RAlways stow object ssothat they cannot be
thrown around in such situations.
RAlways make sure that object sdonot pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
startin gajourney.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky object sin
the trunk.
Observe the loading guidelines (
Ypage 268).
268Stowage areas
Stowage and features

Adisplay message appears, asking whether
navigation shoul dbestarted.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculate sthe route and subse-
quentlys tarts the route guidance with the
address entered.
If yo uselect No
the address can be stored in
the address book.
If yo uhaves ent more thano ne destination
address, each individual destination must be
confirmeds eparately.
Destination addresse sareloaded in the same
order as the order in which they were sent.
If yo uown multipl eMercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multipl evehicles ar eregistere dunder the
same e-mail address, the destination will be
sent to al lthe vehicles.
Vehicl eremote opening
Youc an us ethe vehicl eremote opening if you
have unintentionall yloc ked your vehicl eand a
replacement SmartKeyisn ot available.
The vehicl ecan be opene dbythe Mercedes-
Benz Customer Assistance Center.
The vehicl ecan be immediatelyo pened
remotel ywithinf ourd aysoft he ignition being
turned off. After thist ime,the remote unlocking
maybed elayedby 15 to 60 minutes. After
30 days ,the vehicl ecan no longerbeo pened
remotely.
The vehicl eremote unlocking feature is availa-
bl eift he relevant mobil ephone network is avail-
able and adatac onnectio nisp ossible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Yo uw illbea sked for your password.
XReturn to your vehicl eatthe time agree dupon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively ,the vehicl ecan be opene dvia:
Rthe Internet, under the "Owners Online "sec-
tion
Rthe telephone applicatio n(e. g. for iPhone®,
Android)
To do this ,you will need your identification num-
ber and password.
Vehicl eremote closing
The vehicl eremote-closing feature can be used
when yo uhavef orgotten to lock the vehicl eand
yo ua re no longer nearby.
The vehicl ecan then be locked by the Mercedes-
Benz CustomerA ssistance Center.
The vehicl ecan be immediately remotely locked
within fourd aysoft he ignition being turne doff.
After this time ,remote closing may be delayed
by 15 to 60 minutes .After 30 days the vehicle
can no longer be locked remotely.
The vehicl eremote closing feature is available if
the relevant mobil ephone network is available
and adatac onnection is possible.
XContact the following service hotlines:
Mercedes-Benz CustomerA ssistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Yo uw illbea sked for your password.
The next time yo uare inside the vehicl eand you
switch on the ignition, the DoorsLocked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicl ecan be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e .g.for iPhone®,
Android)
To do this ,you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicl ehasbee nstolen:
XNotify the police.
The police will issue anumbere dincident
report.
XThi sn umber will be forwarded to the
Mercedes-Benz CustomerA ssistance Center
together with your PIN.
The Mercedes-Benz CustomerA ssistance
Center then trie stolocate the system. The
Mercedes-Benz CustomerA ssistance Center
contacts yo uand the local la wenforcement
agency if the vehicl eislocated.
However, only the la wenforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activate dfor
longer than 30 seconds ,the Mercedes-Benz
CustomerA ssistance Center is automatically
notified.
Features281
Stowage and features
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these exhaust gasesleadsto poisoning. There
is ar iskoff atal injury.T herefore neve rleave
the engine running in enclose dspacesw ith-
ou tsufficient ventilation.
Programming
Programming buttons
Pa ya ttentio ntothe "Important safety notes"
(Ypage 283).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKeytop osition2in the ignition
lock (Ypage 131).
XSelect one of buttons ;to? to us etoc on-
trol the garage door drive.
XTo start programmin gmode: press and
hol done of buttons ;to? on the integrated
garage door opener.
The garage door opene risnow in program-
ming mode. After ashort time, indicator
lamp :lights up yellow.
Indicato rlam p: lights up yellow as soo nas
button ;,=or? is stored for the first time.
If the selected button hasa lready been pro-
grammed, indicator lamp :will onl ylight up
yellow after ten second shavee lapsed .
XReleas ebutton ;, =or?.I ndicator
lamp :flashe syellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirrorata dis-
tance of 2to8in(5t o20cm).
XPress and hol dbutton Bon remote control
A unti lindicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished. When indicator lamp
:flashe sgreen: pro-
gramming wa ssuccessful. Th enext stepist o
synchronize the rolling cod e(
Ypage 284).
XReleasebutton Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red :repea tthe
programing procedur efor the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
Th er equired distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Severala ttempts might be necessary.Y ou
shoul dteste very positio nfor at least
25 second sbefor et rying anotherp osition.
Synchronizing the rolling code
Paya ttentio ntothe "Important safety notes"
(Ypage 283).
If the garage door systemu sesar olling code,
yo uw illa lsoh avetos ynchronize the garage
door systemw itht he integrated garage door
opene rinthe rear-view mirror. To do thisy ouwill
nee dtou sethe programming button on the door
drive contro lpan el.T he programming butto n
may be located in differen tplace sd epen ding on
the manufacturer .Itisusually locatedonthe
door drive uni tonthe garage ceiling.
Familiariz eyoursel fwitht he garage door drive
operating instructions, e.g .under "Program-
ming additional remo
te controls",b
efor ec arry-
ing ou tthe following steps.
Your vehicl emustbew ithinr each of the garage
door or gate opene rdrive. Make sure thatn ei-
thery ourv ehicl enor any persons/objects are
present withint he sweepofthe door or gate.
XTurn the SmartKeytop osition2in the ignition
lock (Ypage 131).
XGe toutof the vehicle.
XPress the programming button on the door
drive unit.
Usually ,you now have 30 second stoinitiate
the next step.
XGe tinto the vehicle.
XPress previously programmedb utton ;, =
or ? on the integrated garage door opener
repeatedly and in quick succession unti lthe
door closes.
Th er olling cod esynchronizatio nist henc om-
plete.
284Features
Stowag eand featur es

Notesonp rogrammin gthe remote con-
trol
Canadia nradio frequency laws require a"break"
(o ri nterruption) of the transmission signals
after broadcasting for afew seconds. Therefore,
these signals mayn ot last long enoughfor the
integrated garage door opener. Th esigna lisn ot
recognize dduringp rogramming. Comparable
with Canadia nlaw ,som eU .S. garage door open-
ers also featur ea"break".
Procee dasfollows:
Rif youliveinC anada
Rif yo uhaved ifficultie sprogramming the
garage door opene r(regardles sofwhere you
live) when using the programming steps
XPress and hol done of buttons ;to? on the
integrated garage door opener.
After ashort time, indicator lamp :lights up
yellow.
XReleas ethe button.
Indicato rlam p: flashe syellow.
XPress button Bof garage door remote con-
trol Afor two seconds, thenr elease it for two
seconds.
XPress button Bagai nfor two seconds.
XRepeat thiss equence on button Bof remote
control Aunti lindicator lamp :lights up
green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashe sgreen: pro-
gramming wa ssuccessful. Th enext stepi
sto
s

ynchronize the rolling code.
XReleas ebutton Bof remote control Aof the
garage door drive.
If indicator lamp :lights up red :repea tthe
programming proces sfor the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
Th er equired distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Severala ttempts might be necessary.Y ou
shoul dteste very positio nfor at least
25 second sbefor etrying another position.
Problems whe nprogramming
If you are experiencing problems programing
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency use dby
garage door drive remote control Aand
whethe ritissupported. The transmitter fre-
quency can usuall ybefound on the back of
the garage door drive remote control.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
RReplace the batteries in garage door remote
control A.This increases the likelihoo dthat
garage door remote control Awilltransmit a
strong and precis esigna ltot he integrated
garage door opener.
RWhen programming, hold remote control A
at varying distances and angle sfrom the but-
ton which you are programming. Try various
angle satad istance between 2and 12 inches
(5to 30 cm) or at the same angle but at varying
distances.
RIf another remote control is available for the
same garage door drive ,repeatt he same pro-
gramming steps with this remote control.
Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
foralimited amount of time (the indicator
lam pont he remote control goes out). Press
button Bon remote control Aagain before
transmission ends.
RAlign the antenna cabl eofthe garage door
opener unit. This can improve signa lrecep-
tion/transmission.
Opening/closingt he garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2in the ignition
lock (Ypag e131).
XPress button ;,=or? which you have
programmed to operate the garage door.
Garage door syste mwithafixed code: indi-
cator lamp :lights up green.
Features285
Stowage and features
Z

Garage door system witharolling code: indi-
cator lamp :flashes green.
The transmitte rwill transmit asignal as long
as th ebutton is pressed. The transmission is
halted after amaximum of te nseconds and
indicator lamp :lightsupy ellow.
XPress button ;,=or? again if necessary.
Clearing th ememory
Makes ure that you clear th ememory of the
integrate dgarag edoor opener before sellingt he
vehicle.
XTurn th eSma rtKey to position 2in th eignition
lock(Ypage 131).
XPress and hold buttons ;and ?.
The indicator lamp initially lightsupy ellow
and then green.
XRelease buttons ;and ?.
The memory of th eintegrate dgarag edoor
opener in th erear-view mirror is cleared.
Floormats
GWARNING
Object sinthedriver'sf ootwell can restrict the
pedal travel or obstruc tadepressedp edal.
The operatin gand road safety of th evehicle is
jeopardized. Thereisar isk of an accident.
Makes ure that all object sinthevehicle are
stowed correctly, and that they canno tenter
th ed river'sf ootwell. Install th efloormats
securely and as specified in order to ensure
sufficient clearance for th epedals.Don otuse
loosef loormats and do no tplace floormats on
to pofo neanother.
XSlid ethe relevan tseat back.
XTo install: place thefloormat in th efootwell.
XPress studs :onto retainers ;.
XTo remove:pull thefloormat off retainers ;.
XRemovethefloormat.
286Features
Stowage and features

when theengine is switche doff or at very
low speeds.O therwise, when in transmis-
sion position Dor Rthea utomatic trans-
mission will automatically switch to park
position Pand blockt hewheels.
ROperatin gwith th eStart/Stop button:
Do not open th edriver's door when the
engine is switche doff or at veryl ow
speeds.O therwise, when in transmission
position Dor Rth ea utomatic transmission
will automatically switch to park position P
and blockt hewheels.
Observe th efollowing to makes ure that the
automatic transmission stays in position Nneu-
tral:
Operatin gwith th eSmartKey and th eStart/
Stop button:
XMake sure that th eignitio nisswitche don.
XMake sure that th evehicle is stationary.
XDepress and hold th ebrakep edal.
Operatin gwith th eStart/Stop button only:
XEngage park position P.
XRelease thebrakep edal.
XRemoveS tart/Stop button fromi gnitionlock
(Ypage 131).
XInsert th eSmartKey int othe ignitio nlock.
XSwitch on th eignition.
XDepress and hold th ebrakep edal.
Operatin gwith th eSmartKey and th eStart/
Stop button:
XShif tton eutral N.
XRelease th ebrakep edal.
XRelease th eelectric parking brake, if neces-
sary.
XSwitch off th eignitio nand leave th eSma rtKey
in th eignitio nlock.
You can wash th evehicle in an automatic car
wash fromt heverys tart.
If th evehicle is veryd irty, pre-wash it bef

ore
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
fromt hewindshield and th ewiper blades. This
will prevent smearsa nd reducewiping noises
caused by residue on th ewindshield.
Washing by hand
In some countries, washingbyh and is only
allowed at specially equipped washingb ays.
Observe th elegal requirements in each country.
XDo not use hot water and do not wash the
vehicle in directs unlight.
XUseasofts ponge to clean.
XUse amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
XThoroughly hose down th evehicle with agen-
tle jet of water.
XDo not pointt hewater jet directly towards the
air inlet.
XUse plenty of water and rinse out th esponge
frequently.
XRinse th evehicle with clean water and dry
thoroughly with achamois.
XDo not let th ecleaning agentd ry on thepaint-
work.
Carefull yremove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet fromac ircular jet nozzle (dirt
blasters) can cause invisible exterior damage
to th etires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. Thereisar isk of an accident.
Do not use power washersw ith circular jet
nozzles to clean th evehicle. Have damaged
tires or chassis component sreplaced imme-
diately.
!Always maintain adistanc eofatl east
11.8 in (30 cm) between th evehicle and the
power washer nozzle. Information about the
correctd istanceisavailable fromt heequip-
mentm anufacturer.
Move th epower washer nozzle aroundw hen
cleaning your vehicle.
Do not aim directly at any of th efollowing:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Care293
Maintenance and care
Z

XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-G Ostart-function
or KEYLESS ‑GO
XOpenthe driver' sdoor.
The on-board electronics now have status 0.
Thi sist he same as the SmartKey having been
removed.
XRemove the Start/Sto pbutton from the igni-
tion lock (Ypage 131).
XMake sure that the engine canno tbes tarted
via your smartphone (Ypage 134).
XMake sure that the passenger sare not endan-
gered as they do so. Make sure that no one is neart he danger are awhile awheel is being
changed .Anyone wh oisnot directl yassisting
in the wheel change should, for example,
stand behind the barrier.
XGe toutof the vehicle. Paya ttention to traffic
conditions when doing so.
XClose the driver' sdoor.
MOExtended tires( tires with run-flat
properties)
General notes
With MOExtended tire s(tires with run fla tchar-
acteristics) ,you can continu etodrive your vehi-
cle eve nifthere is atotal loss of pressure in one
or more tires. The affected tire mus tnot show
any clearl yvisible damage.
You can recognize MOExtended tire sbythe
MOExtended marking which appears on the
sidewal lofthe tire .You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 330).
MOExtended tire smay only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If ap ressure loss warnin gmessage appears
in the multifunctio ndisplay:
Robserve the instructions in the display mes-
sages (Ypage 241).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mod eis
approximately 50 miles (80 km )whent he vehi-
cle is partiall ylad en. Whe nthe vehicl eisfully
laden it is approximately 19 miles (30 km). In addition to the vehicl
eload, the driving dis-
tance possible depends upon:
Rvehicl espeed
Rroa dcondition
Routsid etemperature
The driving distance possible in run-flat mode
may be reduce dbyextremedriving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mod
eis
co

unted from the moment the tire pressure loss
warning appears in the multifunction display.
You mus tnot excee damaximum speed of
50 mph (80 km/h).
Whe nreplacing one or al ltires, please observe
the following specifications for your vehicle's
tires:
Rsize
Rthe typ eand
Rthe "MOExtended" mark
If at ire hasg one flatand canno tbereplaced
with aMOExtended tire ,astandard tire may be
used as atemporary measure. Make sure that
yo uu sethe proper size and typ e(summer or
winter tire).
Vehicles equipped with MOExtended tire sare
not equipped with aTIREFIT kit at the factory. It
is therefore recommended that yo uaddit ionally
equip your vehicl ewithaT IREFIT kit if yo umount
tire sthat do not feature run-flat properties ,e.g.
winter tires. ATIREFIT kit may be obtaine dfrom
aq uali fied specialist workshop.
Important safety notes
GWARNING
Whe ndriving in emergency mode, the driving
characteristics deteriorate ,e.g. when corner-
ing, accelerating quickl yand when braking.
There is ariskofana ccident.
Do not excee dthe state dmaximum speed.
Avoi dabrup tsteering and driving maneuvers,
and driving ove robstacles (curbs ,potholes,
off-road). Thi sapplies in particula rtoaladen
vehicle.
Stop driving in emergency mod eif:
Ryouh earb anging noises.
Rthe vehicl estarts to shake.
Flat tire301
Breakdown assistance
Z

!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using acrane.
!When towing, pull aways lowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P,which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed amaximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on atransporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N,h ave the vehicle transported on atransporter
or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 81). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installingt he towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front,u nder covers:.
XRemove the towing eye from the vehicle tool
kit (Ypage 300).
XPress the mark on cover :inwards and
remove.
XScrew in the towing eye clockwise as far as it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing the vehiclew ith the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loadedu p
and transported.
Towing and tow-starting311
Breakdown assistance
Z