2017 MERCEDES-BENZ C-Class voice

available, the navigation announcements will
be in English.
iWhen you set the system language, the lan-
guage of the Voice Control System will
change accordingly. If it is not supported by
the Voice Control System, English will be
selected.
XPress the Øbutton.
or
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
XTo select System Settings: slide6, turn
and press the controller.
A menu appears.
XTo select Language: turn and press the con-
troller.
The list of languages appears. The #dot indi-
cates the current setting.
XSelect the desired language.
The multimedia system loads the selected
language and sets it.
Calling up and editing the Favorites
function
The Favorites function can, depending on the
vehicle equipment, be called up as follows:
Rvia the System Settingsmenu
Rvia the Favorites button on the controller
(Ypage 22)
Rvia the Favorites button on the touchpad
(Ypage 22)
Calling up the Favorites function via the sys-
tem menu
XPress the Øbutton.
or
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
XTo select System Settings: slide6and
press the controller.
A menu appears.
XTo select Favorite Functions: press the
controller.
The favorites are displayed.
XTo select the desired function, e.g. Phone‐book: turn and press the controller. Calling up the Favorites function via the
controller or touchpad
XPress the Favorites button on the controller or
touchpad.
The favorites are displayed.
XTo select the desired function, e.g. Phone‐book: turn and press the controller.
Exiting the Favorites function
XPress the Favorites button again.
or
XPress the %button.
Further information on favorites (
Ypage 32).
Importing/exporting data
General notes
!
Never remove the stick or card when writing
data to the USB stick or the memory card. You
may otherwise lose data.
Using this function you can do the following with
your personal data:
Rtransfer your data from one multimedia sys-
tem to another multimedia system
The transfer may be limited or not possible,
depending on the vehicle's equipment.
Rmake a backup copy of your personal data
(export data) and load it again (import data)
Rprotect your data from unwanted export by
activating a PIN prompt (presetting: deacti-
vated ª)
You can either use an SD card or a USB storage
device (e.g. a USB stick) as temporary storage.
You can obtain further information on data
import and export from an authorized
Mercedes-Benz Center.
40Importing/exporting data
System settings

Your multimediasyste mequipment
These operatin ginstruction sdescribe all th e
standar dan doptional equipment of your multi-
media system, as available at th etime of going
to press. Country-specifi cdifference sare pos -
sible. Bear in min dthat your vehicle may no t
feature all function sdescribed here. Thi salso
applies to safety-relevan tsystems an dfunc-
tions.
Read th einformation on qualifie dspecialis t
workshop sin th evehicle Operator's Manual.
Important safet ynotes
GWARNING
If you operat emobile communication equip-
men twhil edriving, you will be distracted from
traffic conditions. You could also los econtro l
of th evehicle. There is aris kof an accident.
Only operat ethis equipment when th evehicle
is stationary.
If you mak e acallon your mobile phone whil e
driving, always use hands-free mode. Only use
th emobile phone when road, weather an dtraffic
condition spermit .Some jurisdiction sprohibit
th edriver from usin g amobile phone whil edriv-
in g a vehicle.
Bear in min dthat at aspeed of 30 mph (approx-
imately 50 km/h), th evehicle cover s adistanc e
of 44 feet (approximately 14 m) per second.
Excessive levels of electromagnetic radiation
may cause damage to your health an dth ehealth
of others.
There is scientific discussio nsurroundin gth e
possible health risks posed by electromagnetic
fields .You can reduce this ris kby usin gan exte -
rio rantenna.
Therefore, connec tyour mobile communica-
tion sequipment to th evehicle' sexterio r
antenn awhereve rpossible.
General notes
Telephon y
ABluetoot h®interface is available fo rteleph -
ony. If your mobile phone supports th
eBluetoot h
®
profilePBAP (Phone Book Access Profile),th e
contact sare automatically displaye din th emul-
timedia system.
You can use th emessag efunction if your mobile
phone supports th eMA PBluetoot h
®profile
( M essage Access Profile) .
Wit h a suitable mobile phone ,you can use th e
hands-free syste mandreceiv evCards via th e
Bluetoot h
®interface .
You can obtain more information about suitable
mobile phone son th eInternet at
http://www.mercedes-benz.com/connect .
Or cal lth eMercedes-Ben zServic eCente rat
1-800-FOR-MERCedes(1-800-367-6372 ) for
the USA or at 1-800-387-0100 for Canada.
HD Voice®
The multimedia system supports telephone
calls in HD Voice®. The voice quality can be
improved with this procedure.
Requirements for HD Voice
®:
RYour mobile phone and mobile phone network
provider support HD Voice®.
RThe mobile phone and mobile phone network
provider of the person you are calling support
HD Voice
®.
Depending on the quality of the connection, the
voice quality may fluctuate.
Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in cer-
tain areas
Ryou move from one transmitter/receiver area
(cell) into another and no channels are free
Ryou use a SIM card that is not compatible with
the network available
Operating options
You can operate the telephone by:
Rusing the controller by turning, pressing, slid-
ing 1 or4
Rusing the touchpad (Ypage 23)
90General notes
Telephone

Rusing the6or~ button on the mult i-
function steering wheel
Rusing the Voice Control System (see the sep-
arate operating instructions)
Function restrictions
You may have to waitto use telephony via the
multimedia systeminthe foll owing situations:
Rifthe mob ilephone is switched off
RifBluetooth®is swit ched off on the mob ile
phone
Rif the mob ilephone isnot (or not yet) logged
into a mob ilephone network
Rifthe Bluetooth®function is switched off in
the multimedia system
The telephone automatically tries to log on to a
network. Ifno network isavailable, you may not
be able to make a " 911" emergency call. Ifyou
attempt to make an outgoing call, the No Ser‐
vicemessagewillappear for a short while.
Telephone menu
:Mobilephone network pro vider
;Signal strength of the mob ilephone network
=Receiver icon ¢or¡
?Telephone menu character bar
ABluetooth®device name of the currently
connected mob ilephone
BEnters characters using the touchpad
CDisplays the phone book
Sym bols :to= and Aare not shown until
after a mob ilephone has been connected to the
multimedia system. The symbols depend on
your mob ilephone and your mob ilephone net-
work pro vider. Further information on connect-
ing a mob ilephone (
Ypage 91). Symbol
;shows the current signal strength of
the mobile phone network. If all bars are fille d,
you have optimum reception.
If the bars are not fille d,you have very poor
reception or no reception at all.
iReceiver icon showswhether a call is
active/being connected ¡or not ¢.
Calls up the telephone menu
XPress %.
Showing the menu bar
XSlid e6 the controller.
If the mobile phone connected supports the
MAP Bluetooth
®profile ( Message Access
Pro file), the 1menu item is available. Further
information on text messages and e-mail
(
Ypage 112).
If you have an unread text message or e-mail,
the 0 mail symbol is displayed at the top in
the status bar. The symbol disapp ears on
ce you
have read the text message or e-mail. The ú
symbol isdisplayed as soon as the message
memory on the mobile phone or SIM card is full.
The symbol disappears once you delete at least
one message.
Connecting/disconnecting a mobile
phone
Prerequisites
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Pro file
1.0 or above.
On th emu ltimedia system
XActivate Bluetooth®(Ypage 39 ).
On the mobile phone
XSwit ch on the mobile phone and enter the PIN
when prompted to do so (see the manufac-
turer's operating instructions).
XActivate Bluetooth®and, ifnecessary, Blue-
tooth®vis ibilit y for other devices (see the
manufacturer's operating instructions).
This vis ibility is for restricted periods of time
on some mobile phones (see the manufactur-
er's operating instructions).
XSet the Bluetooth®device name for the
mobile phone ifnecessary.
Connecting/disconnecting a mobile phone91
Telephone
Z

mobile phone (see the manufacturer's operating
instructions).
XAdd a call (Ypage 97).
or
XAnswer an incoming call (Ypage 99).
XTo select Conferencein the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference
is displayed in the tele-
phone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile
phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
tone. You can decide whether to accept or reject
the call.
Accepting
XTo select wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The incoming call is active, the previously
active call is on hold. You can switch back and
forth between both calls (call waiting)
(
Ypage 98).
iDepending on the mobile phone, you may
also be able to accept the incoming call (call
waiting) on your mobile phone. This function
and behavior depends on your mobile phone
network provider and the mobile phone (see
the manufacturer's operating instructions). Rejecting
XTo select
=Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
The behavior after the call is rejected depends
on your mobile phone and mobile phone net-
work provider.
Option 1: The originally active call is contin-
ued and the incoming call is rejected.
Option 2: The originally active call is ended
and the incoming call is accepted.
Option 3: Both calls are ended.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Mobile phone voice recognition
You can start or end voice recognition on your
mobile phone with this function. Further infor-
mation on the voice recognition service; see the
manufacturer's operating instructions.
To start the mobile phone voice recognition:
XConnect the mobile phone to the multimedia
system (Ypage 91).
XPress and hold the óbutton on the multi-
function steering wheel for more than one
second.
You can now use the mobile phone voice rec-
ognition.
To end the mobile phone voice recognition:
XPress ñon the multifunction steering
wheel.
The mobile phone voice recognition is stop-
ped.
Mobile phone voice recognition99
Telephone
Z

Phone book
Introduction
The phone book displays the contacts from the
address book which have a phone number.
The phone book of the mobile phone is auto-
matically displayed in the multimedia system
after the connection is established (default set-
ting). You can deactivate automatic calling up
(
Ypage 107).
In the phone book, you can:
RCreate new contacts (Ypage 101)
RAdd information to contacts (Ypage 102)
RSearch for contacts (Ypage 100)
RStore contacts (Ypage 102)
RDelete contacts (Ypage 102)
Further information on importing contacts
(
Ypage 108).
When you import, save, edit or add contacts,
they will be permanently saved in the multime-
dia system. These contacts will remain available
even when you connect the multimedia system
to a different mobile phone. You can view these contacts even without a mobile phone.
Calling up the phone book
XTo call up the telephone menu: press the
% button.
XTo select Namein the telephone menu: turn
and press the controller.
If the phone book contains contacts, they will
be displayed in alphabetical order. The char-
acter bar at the bottom of the display is active.
You can now search for a contact
(
Ypage 100).
Further information on the symbols shown
(
Ypage 100).
iYou can also call up the phone book with the
multifunction steering wheel (see the vehicle
Operator's Manual).
Symbol overview
Sym-
bolExplanation
ÆContact that has been entered, edi-
ted or saved in the multimedia sys-
tem
\Contact with voice tag
These contacts have also been
assigned a voice tag. For more infor-
mation (see the separate operating
instructions).
ÃContact that was called up from a
mobile phone
¯Contact imported from the SD mem-
ory card or USB device
®Contact imported via the Bluetooth®
interface
Searching for a contact
Using the character bar
You determine the first letter of the contact you
are looking for with the first character you enter.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
100Phone book
Telephone

Editing a contact
XCall up the address book (Ypage 103).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
XTo selectG: slide 9the controller.
XTo select Edit: turn and press the controller.
The entry field for the selected entry is dis-
played.
Information about character entry (
Ypage 29).
Changing the category of an entry
XCall up the address book (Ypage 103).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Change Category: turn and press
the controller.
XTo select a category: turn the controller and
press to confirm.
Storing the phone number as a speed
dial number
XCall up the address book (Ypage 103).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo highlight the desired telephone number:
turn the controller.
XTo select G: slide 9the controller.
XTo select Speed Dial: turn and press the
controller.
XTo select AssignSpeedDialPreset: turn
and press the controller.
XTo select a memory position for the speed
dial: turn and press the controller.
The phone number has been saved as a speed
dial.
Voice tags
Introduction
You can enter voice tags via the Voice Control
System; see the separate operating instruc-
tions. Once you have assigned a voice tag to an address book entry, you can call up this entry
with a voice command and dial a phone number,
for example. You can add one voice tag per
address book entry.
Adding a voice tag
XCall up the address book (Ypage 103).
XSearch for an address book entry with or with-
out a voice tag ¦(Ypage 103).
XTo select G: slide 9the controller.
XTo select VoiceTag: turn and press the con-
troller.
XTo select Add: turn and press the controller.
Subsequent operation is voice-controlled.
The Voice Control System guides you through
the dialogs.
Deleting a voice tag
XCall up the address book (Ypage 103).
XSearch for an address book entry with a voice
tag (Ypage 103).
XTo select G: slide 9the controller.
XTo select VoiceTag: turn and press the con-
troller.
XTo select Delete: turn and press the control-
ler.
XTo select Yes: turn and press the controller.
The voice tag is deleted.
Listening to a voice tag
XSearch for an address book entry with a voice
tag (Ypage 103).
XTo select G: slide 9the controller.
106Address book
Telephone

XTo selectVoiceTag: turn and press the con-
troller.
XTo select Listen: turn and press the control-
ler.
You hear the voice tag.
Changing the display and sorting cri-
teria for contacts
XCall up the address book (Ypage 103).
XTo show the menu bar: slide 6the control-
ler.
XTo select: turn and press the control-
ler.
XTo select Display and Sorting: turn and
press the controller.
You have the following options:
RLast Name, First Name(default setting)
The contacts are sorted by surname and dis-
played with a comma.
RLast Name First Name
The contacts are sorted by surname and dis-
played without a comma.
RFirst Name Last Name
The contacts are sorted by first name and dis-
played without a comma.
XTo select the required option: turn and press
the controller.
The contacts are sorted and displayed
according to the selection.
Automatically importing contacts
from the phone
Depending on the mobile phone used, you can
set whether the contacts should be called up
automatically after the mobile phone is connec-
ted to the multimedia system.
XConnect a mobile phone (Ypage 91).
XCall up the address book (Ypage 103).
XTo show the menu bar: slide 6the control-
ler.
XTo select: turn and press the control-
ler.
XTo select Automatically Import Con‐tacts from Phone: turn and press the con-
troller.
You can allow Oor deactivate ªthe auto-
matic download.
Saving a contact
Saved contacts are indicated in the phone book
by different symbols (Ypage 100).
XCall up the address book (Ypage 103).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select G: slide 9the controller.
XTo select Save: turn and press the controller.
The contact has now been saved.
iIf the saved address book entry contains a
phone number, the entry is also displayed in
the phone book.
Saving or editing the contact data in the mul-
timedia system does not change the contacts
on the mobile phone. If automatic download-
ing of phone contacts is activated, the multi-
media system displays the copy ¥with the
changed data. To add additional data, such as additional phone numbers or e-mail
addresses, select this contact. In this way,
you avoid creating additional copies of the
mobile phone entry.
Deleting a name
XCall up the address book (Ypage 103).
XSearch for a contact (Ypage 103).
XTo select G: slide 9the controller.
XTo select Delete Entry: turn and press the
controller.
XTo select Yes: turn and press the controller.
The contact is deleted.
Address book107
Telephone
Z

Connection status
:Display of existing connection and signal
strength of the mobile phone network
In most cases, the current connection status is
then shown in the status bar when you switch to
another main function.
Detailed connection status
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Connection Status: turn and
press the controller.
The following information is displayed:
Rthe volume of transferred data
Rconnection status
Rthe device name of the mobile phone
Ending the connection
USA: you cannot cancel the connection your-
self. The Internet connection is automatically
terminated if the system does not recognize any
user input within a five-minute time period.
Canada:
XCall up Internet functions (Ypage 123).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select ©: turn and press the controller.
If the mobile phone Internet connection is can-
celed, the multimedia system tries to reconnect.
You should therefore always end the connection
in the multimedia system.
Mercedes-Benz Apps
General notes
To be able to use Mercedes-Benz Apps, you have
to register and confirm the terms and condi-
tions.
Calling up Mercedes-Benz Apps
XCall up Internet functions (Ypage 123).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo call up the app: turn and press the con-
troller.
You can find further Mercedes-Benz Apps and
information under:
http://apps.mercedes-benz.com/apps/
iThe available features are country-depend-
ent.
License fees may be applicable.
Operating Mercedes-Benz apps via
the voice-operated control system
The following apps can be operated using the
voice-operated control system:
RWeather
ROnline search
RTuneIn Radio
XCall up a Mercedes-Benz app (Ypage 124).
XTo use the voice-operated control system:
select o.
XSay the question or prompt.
iThe voice-operated control system is not
available in all countries.
Web browser
Calling up a website
Function restrictions
Internet pages cannot be shown while the vehi-
cle is in motion.
124Web browser
Online and Internet functions