
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
Besides the Xenon bulbs, there are other bulbs
that you cannot replace yourself. Replace only
the bulbs listed (Y page 91). Have the bulbs
that you cannot change yourself replaced at a
qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop.
Headlamps and lights are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting checked regularly. Overview of bulb types
You can replace the following bulbs. The bulb
type can be found in the legend. Vehicles with halogen headlamps
0043
Turn signal lamp: PY 21 W
0044 High-beam headlamps: H7 55 W
0087 Parking lamps/standing lamps: W 5 W LL
0085 Low-beam headlamps: H7 55 W Vehicles with Bi-Xenon headlamps
0043
Cornering lamp: H7 55 W Tail lamps (vehicles with halogen headlamps)
0043 Rear fog lamp: P 21 W
0044 Backup lamp: W 16 W License plate lamp (vehicles with halogen head-
lamps)
0043
License plate lamp: C 5 W Replacing bulbs
91Lights andwindshield wipers Z

0084
Display
006B Switches air-recirculation mode on/off (Y page 104)
006C Activates/deactivates climate control (Y page 100)
006D Sets the temperature, right (Y page 101)
006E Activates or deactivates maximum cooling (Y page 103)
006F Switches cooling with air dehumidification on/off (Y page 100)
0070 Reduces the airflow (Y page 102)
0071 Switches the rear window defroster on/off (Y page 103)
0072 Switches the ZONE function on/off (Y page 102)Optimum use of 3-zone automatic cli-
mate control
Climate control system The following contains instructions and recom-
mendations to enable you to get the most out of
your dual-zone automatic climate control.
R Activate climate control using the 0058and
005A buttons. The indicator lamps in the
0058 and005A buttons light up.
R Set the temperature to 72 ‡ (22 †).
R Only use the "Windshield defrosting" function
briefly until the windshield is clear again.
R Only use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode.
R Use the ZONE function to adopt the temper-
ature settings on the driver's side for the
front-passenger side as well. The indicator
lamp in the 00D6button goes out.
R If you change the settings of the climate con-
trol system, the climate status display
appears for approximately three seconds at
the bottom of the screen in the multimedia
system display; see separate operating
instructions. You will see the current settings
of the various climate control functions.
You can choose between various drive programs
with the program selector button (Y page 114).
If you have selected drive program E+:
R the cooling output is reduced when cooling
R heat output is reduced when heating
R the time for which the rear window defroster
will run is reduced
If you have selected drive program Eor S, the
current climate settings are maintained. Operating the climate control sys-
tems
Activates/deactivates climate con-
trol
General notes When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Dual-zone automatic climate control X
Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X To activate: press the0058button.
The indicator lamp in the 0058button lights
up. Airflow and air distribution are set to auto- matic mode.
or X Press the 0078button.
The indicator lamp in the 0078button goes
out. The previously selected settings are
restored.
X To deactivate: press the0078button.
The indicator lamp in the 0078button lights
up.
i Activate climate control primarily using the
0058 button. Switches cooling with air dehumidifi-
cation on/off
General notes If you deactivate the "Cooling with air-dehumid-
ification" function, the air inside the vehicle will
not be cooled. The air inside the vehicle will also 100
Operating the climate control systemsClimate control

not be dehumidified. The windows can fog up
more quickly. Therefore, only deactivate the
"Cooling with air-dehumidification" function
briefly.
The "Cooling with air-dehumidification" function is operational when the vehicle is ready to drive.
The air inside the vehicle is cooled and dehu-
midified according to the temperature selected.
Condensation may drip from the underside of
the vehicle when it is in cooling mode. This is
normal and not a sign that there is a malfunc-
tion. Activating/deactivating X
Press the 005Abutton.
The indicator lamp in the 005Abutton lights
up or goes out.
The indicator lamp in the button indicates that the respective function is activated. The
"Cooling with air dehumidification" function
has a delayed switch-off feature.
Problems with the "Cooling with air dehumidification" function Problem
Possible causes/consequences and
0050 0050Solutions The indicator lamp in the
005A button flashes
three times or remains
off. The "Cooling with air
dehumidification" func-
tion cannot be switched
on. Cooling with air dehumidification has been deactivated due to a mal-
function.
X Visit a qualified specialist workshop. Setting climate control to automatic
General notes In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature of the dispensed air, the airflow and the air dis- tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode.
Setting climate control to automatic X
Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Set the desired temperature.
X To activate: press the0058button.
The indicator lamp in the 0058button lights
up. Automatic air distribution and airflow are
activated. X
To switch to manual mode:press the 004F
or 004A button.
or
X Press the 0097or0095 button.
The indicator lamp in the 0058button goes
out. Automatic air distribution and airflow are deactivated. Setting the temperature
Different temperatures can be set for the driv-
er's and front-passenger sides. The set temper-
ature is automatically maintained at a constant
level.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X To increase or decrease: turn control0043or
006D counter-clockwise or clockwise. Only
change the temperature setting in small
increments. Start at 72 ‡ (22 †). Operating the climate control systems
101Climate control

Notes on the automatic reversing feature for the
side windows (Y page 75).
i If you open the side windows manually after
closing them with the convenience closing
feature, they will remain in this position when
opened using the convenience opening fea-
ture. Pre-entry climate control via Smart-
Key
General notes Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance. In addi-
tion, the air from the air vent can be pre-cooled.
The high-voltage battery must be sufficiently
charged before the "Pre-entry climate control
via key" function can be activated.
Activating/deactivating When the vehicle is unlocked using the Smart-
Key or KEYLESS-GO, the climate control func-
tions are activated.
The pre-cooling and pre-heating climate control functions last 5 minutes.
When the vehicle is pre-cooled, the following
functions are activated as necessary:
R Climate control system
R Cooling with air dehumidification
R Blower
When the vehicle is pre-heated, the following
functions are activated as necessary:
R Climate control system
R Blower
R Seat heating
R Windshield heating
R Rear window defroster
Pre-entry climate control is automatically
switched off when operational readiness mode
is requested.
Activating or deactivating You can activate and deactivate the pre-entry
climate control (via SmartKey) function using
the on-board computer in the E-CELL
E-CELL submenu
(Y page 164). i
If the condition of charge of the high-voltage
battery is below the specified minimum con-
dition of charge, pre-entry climate control will not be activated even if it has been set. Pre-entry climate control at departure
time and immediate pre-entry climate
control
Important safety notes G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes Using the "Pre-entry climate control at depar-
ture time" function, you can cool or heat the
vehicle interior prior to the desired departure
time.
When using the "Pre-entry climate control at
departure time" function, the condition of
charge of the high-voltage battery must be
higher than the specified minimum condition of charge.
The running time of the climate control may be
reduced if:
R the vehicle is not connected to an electric
power supply
R the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
In certain situations, the desired interior tem-
perature cannot be reached.
When the vehicle is cooled, the following func-
tions are activated as necessary:
R Climate control system
R Cooling with air dehumidification
R Blower
When the vehicle is heated, the following func-
tions are activated as necessary:
R Climate control system
R Blower Operating the climate control systems
105Climate control Z

R
Seat heating
R Windshield heating
R Rear window defroster
"Immediate pre-entry climate control" is auto-
matically switched off when operational readi-
ness mode is requested.
Setting the departure time You can set a departure time for the "Pre-entry
climate control at departure time". Your vehicle
will then be cooled or heated until the desired
temperature is reached in time for the set depar-
ture time. "Pre-entry climate control at depar-
ture time" will be activated a maximum of
35 minutes before departure. If the departure is delayed, the vehicle will be heated or cooled fora further five minutes.
You can set the desired departure time in the E-
E-
CELL
CELL submenu on the on-board computer
(Y page 163).
Activating immediate pre-entry climate
control You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means that the
vehicle interior continues to be cooled or
heated, e.g. if the journey is interrupted for up to
50 minutes, and the interior temperature is kept constant. You can only set the desired temper-
ature using the climate control unit. If you do not
pre-select a temperature, the last temperature
set will be automatically adopted. To activate/deactivate "Immediate pre-
entry climate control"
X Press button 0043in the center console.
The blue or red indicator lamp in the button
lights up or goes out. The colors of the indicator lamps in the button
have the following meanings:
Re
dH eating activated
Blue Cooling activated
Yellow Pre-entry climate control at departure is preselected Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield and
the hood free of blockages, such as ice, snow or leaves.
R never cover the air vents or air intake grilles in
the vehicle interior.
i For optimal climate control in the vehicle,
open the air vents completely and set the
adjusters to the central position. Setting the air vents
0043
Side window defroster vent
0044 Side air vent 106
Air ventsClimate control

SmartKey positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)
0047 Power supply for some consumers, such as
the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The drive system cannot be started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the drive system.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart- Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately. To start the vehicle without actively using the
SmartKey:
R
the Start/Stop button must be inserted in the
ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 66)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another SmartKey.
R with metallic objects, e.g. coins or metal foil.
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will no longer be able to start the drive
system with the Start/Stop button until the
vehicle is unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 72), you can continue
to start the drive system with the Start/Stop
button.
The drive system can be switched off while the
vehicle is in motion by pressing and holding the Start/Stop button for three seconds.
Key positions with the Start/Stop button 0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up.
For further information on situations in which an indicator lamp either fails to go out after the
drive system is started or lights up while driving, Driving
109Driving and parking Z

You can start the drive system if a valid key is in
the vehicle. Switch off the drive system and
always take the key with you when leaving the
vehicle, even if you only leave it for a short time. Pay attention to the important safety notes.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 109).
The drive system is started. Once the vehicle
is ready to be driven, the Ready
Ready display
(Y page 152) appears in the lower part of the
multifunction display.
Starting procedure with the SmartKey To start the drive system using the key instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
X Turn the SmartKey to position 3(Y page 109)
in the ignition lock and release it.
The drive system is started. Once the vehicle
is ready to be driven, the Ready Readydisplay
(Y page 152) appears in the lower part of the
multifunction display. Pulling away
The vehicle is equipped with a sound generator.
At low speeds, an electric vehicle makes less
noise than a vehicle with a combustion engine.
The sound generator is activated so that other
road users can hear your vehicle better. The
sound generator is activated at speeds of under
20 mph (30 km/h) and switches off automati-
cally at higher speeds.
X Depress the brake pedal and keep it
depressed.
X Move the DIRECT SELECT lever to position D
or R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake is automatically
released (Y page 131).
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster goes out.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down. You can open the doors from the inside at any
time. It is only possible to move the DIRECT SELECT
selector lever from position
Pto the desired
selector lever position if you depress the brake
pedal. The parking lock is then deactivated and
the electrical parking brake is released auto-
matically. If the brake pedal is not depressed,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
Make sure that no charging cable is plugged in. The parking lock cannot be released if a charg-
ing cable is plugged in. Hill start assist
Hill start assist will aid you when pulling away on
a hill. It holds the vehicle for a short time after
you have removed your foot from the brake
pedal. This gives you enough time to move your foot from the brake pedal to the accelerator
pedal and depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the DIRECT SELECT lever is in position N.
R the electric parking brake is applied.
R ESP ®
is malfunctioning.
Further information on holding the vehicle sta-
tionary on uphill gradients (Y page 114). Transmission
Important safety notes
Shift the DIRECT SELECT lever to position P
when the drive system is switched off and the
vehicle is stationary. Park position Pis engaged
and the electric parking brake is applied auto-
matically: Transmission
111Driving and parking Z

Driving tips
Holding the vehicle stationary on uphill
gradients Do not hold the vehicle stationary on uphill gra-
dients by depressing the accelerator pedal.
Instead, only ever hold the vehicle stationary on
uphill gradients by:
R depressing the brake pedal
R engaging the electric parking brake
Kickdown Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The needle in the power display points to the
boost area (Y page 153).
X Ease off the accelerator pedal once the
desired speed is reached.
i Maximum acceleration is available for a limi-
ted time.
Rocking the vehicle free Shifting the transmission repeatedly between
gears
Dand Rmay help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions Dand R, move
the DIRECT SELECT lever up and down past the
point of resistance. Program selector button
The program selector button allows you to
choose between drive programs with different
driving characteristics. X
Press program selector button 0043.
The selected drive program appears in the
multifunction display.
The transmission switches to automatic drive
program Eeach time the drive system is started. E
Economy Comfortable, economical
driving style
S
Sport Sporty driving style
E+
Economy
Plus Comfortable, particularly
economical driving style
Drive programs
Drive program E (Economy) Drive program
Eis characterized by the follow-
ing:
R the vehicle pulling away more gently in
forward gear unless the accelerator pedal is
depressed fully.
R reduced power on the accelerator pedal
increases sensitivity. This supports an even
and economical driving style.
R the wheels are less likely to spin.
R full power output by using kickdown.
Drive program S (Sport) Drive program
Sis characterized by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics.
R the entire power output can be utilized by
depressing the accelerator pedal. 114
TransmissionDriving and pa
rking