
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (Y page 207). Unlocking and opening doors from
the inside X
To unlock and open a front door: pull door
handle 0044.
If the door is locked, locking knob 0043pops up.
The door is unlocked and opens.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0044.
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 58).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door
from the inside will trigger the anti-theft alarm
system. Switch off the alarm (Y page 65). Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. This can be useful if you wish to lock the vehicle before pulling away, for example. X
To unlock: press button 0043.
X To lock: press button 0044.
If all the doors and the tailgate are closed, the
vehicle locks.
This does not lock or unlock the charge socket
flap.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the rear
doors from inside the vehicle unless they are
secured by the child-proof lock (Y page 58).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a door 72
DoorsOpening and closing

X
Pull the tailgate down using handle 0043.
X Allow the tailgate to drop into the lock.
X If necessary, lock the vehicle with the 0037
button on the SmartKey or with KEYLESS-GO. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 286).
If the tailgate can no longer be unlocked:
R using the SmartKey, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
cargo compartment.
Opening X
Remove cargo compartment cover
(Y page 213).
X Fold the rear seat backrest forwards
(Y page 211).
X Take the mechanical key out of the SmartKey
(Y page 68).
X Insert mechanical key 0044into opening 0043in
the trim and push it in.
X Open the tailgate.
X Insert the mechanical key into the SmartKey
(Y page 68). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow. Side windows
75Opening and closing Z

Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the vehicle's drive system. Observe the following when adjusting steering
wheel
0043, seat belt 0044and driver's seat 0087:
R you are as far away from the driver's air bag as
possible
R you are sitting in a normal upright position
R your thighs are slightly supported by the seat
cushion
R your legs are not entirely stretched and you
can depress the pedals properly
R the back of your head is supported at eye level
by the center of the head restraint
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instrument
cluster clearly R
you should have a good overview of traffic
conditions
R the seat belt is pulled snugly against the body
and is routed across the center of your shoul-
der and across your hips in the pelvic area
Further related subjects:
R Adjusting the seats electrically
(Y page 80)
R Adjusting the steering wheel manually
(Y page 83)
R Fastening the seat belt correctly
(Y page 42)
R Adjusting the rear-view mirror and exterior
mirrors (Y page 84)
R Vehicles with a memory function: saving
the seat, steering wheel and exterior mirror
settings using the memory function
(Y page 85) Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Neverleave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(Y page 43) and "Children in the vehicle"
(Y page 52). G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in Seats
79Seats, steering wheel and mirrors
Z

Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the vehicle's drive system. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. Adjusting the steering wheel
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. 0043
Release lever
0044 Adjusts the steering wheel height
0087 Adjusts the steering wheel position (fore-
and-aft adjustment)
X Push release lever 0043down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever 0043up completely.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction. Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever 0043for-
wards or back. Mirrors
83Seats, steering wheel and mirrors Z

R
Immediately change out of clothing which
has come into contact with electrolyte.
R If an allergic reaction occurs, seek medical
attention immediately.
The "Automatic anti-glare mirrors" function is
only available if the vehicle is equipped with the
"Mirrors package".
The rear-view mirror and the exterior mirror on
the driver's side automatically go into anti-glare mode if:
R the ignition is switched on and
R incident light from headlamps strikes the sen-
sor in the rear-view mirror
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior lighting
is switched on. Parking position for the exterior mir-
ror on the front-passenger side
Setting and storing the parking position You can set the front-passenger side exterior
mirror such that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
0043
Button for the driver's side exterior mirror
0044 Button for the front-passenger side exterior
mirror
0087 Button for the exterior mirror setting
0085 Memory button M
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Press button 0044. X
Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the default parking position.
X Use button 0087to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
The parking position is stored.
i If you shift the transmission to another posi-
tion, the front-passenger side exterior mirror
returns to the driving position.
Calling up a stored parking position set- ting X
Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Adjust the front-passenger side exterior mir-
ror using the corresponding button
(Y page 84).
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger side
moves back to its original position:
R as soon as you exceed a speed of 9 mph
(15 km/h)
R about ten seconds after you have disengaged
reverse gear
R when you use button 0043to select the exterior
mirror on the driver's side Memory function
Important safety notes
G
WARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary. G
WARNING
When the memory function adjusts the seat,
you and other vehicle occupants – particularly children – could become trapped. There is a
risk of injury. Memory function
85Seats, steering wheel and mirrors
Z

While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat. If somebody
becomes trapped, immediately release the
memory function position button. The adjust- ment process is stopped. G
WARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey is not in the igni-
tion lock. Storing settings
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
R seat and backrest position
R driver's side: position of the exterior mirrors
on the driver's and front-passenger sides X
Adjust the seat (Y page 80).
X Adjust the exterior mirror on the driver's side
(Y page 84).
X Briefly press the Mmemory button and then
press preset position button 1,2or 3within
three seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed. Calling up a stored setting
X Press and hold the relevant preset position
button 1,2or 3until the seat and exterior
mirrors are in the stored position.
i The setting procedure is interrupted as soon
as you release the storage position button. 86
Memory functionSeats, steering wheel and mirrors

Notes on the automatic reversing feature for the
side windows (Y page 75).
i If you open the side windows manually after
closing them with the convenience closing
feature, they will remain in this position when
opened using the convenience opening fea-
ture. Pre-entry climate control via Smart-
Key
General notes Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance. In addi-
tion, the air from the air vent can be pre-cooled.
The high-voltage battery must be sufficiently
charged before the "Pre-entry climate control
via key" function can be activated.
Activating/deactivating When the vehicle is unlocked using the Smart-
Key or KEYLESS-GO, the climate control func-
tions are activated.
The pre-cooling and pre-heating climate control functions last 5 minutes.
When the vehicle is pre-cooled, the following
functions are activated as necessary:
R Climate control system
R Cooling with air dehumidification
R Blower
When the vehicle is pre-heated, the following
functions are activated as necessary:
R Climate control system
R Blower
R Seat heating
R Windshield heating
R Rear window defroster
Pre-entry climate control is automatically
switched off when operational readiness mode
is requested.
Activating or deactivating You can activate and deactivate the pre-entry
climate control (via SmartKey) function using
the on-board computer in the E-CELL
E-CELL submenu
(Y page 164). i
If the condition of charge of the high-voltage
battery is below the specified minimum con-
dition of charge, pre-entry climate control will not be activated even if it has been set. Pre-entry climate control at departure
time and immediate pre-entry climate
control
Important safety notes G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes Using the "Pre-entry climate control at depar-
ture time" function, you can cool or heat the
vehicle interior prior to the desired departure
time.
When using the "Pre-entry climate control at
departure time" function, the condition of
charge of the high-voltage battery must be
higher than the specified minimum condition of charge.
The running time of the climate control may be
reduced if:
R the vehicle is not connected to an electric
power supply
R the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
In certain situations, the desired interior tem-
perature cannot be reached.
When the vehicle is cooled, the following func-
tions are activated as necessary:
R Climate control system
R Cooling with air dehumidification
R Blower
When the vehicle is heated, the following func-
tions are activated as necessary:
R Climate control system
R Blower Operating the climate control systems
105Climate control Z

please refer to "Warning and indicator lamps in
the instrument cluster" (Y page 192).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043twice when in
this position
X To switch on the ignition: press Start/Stop
button 0043twice.
The ignition is switched on.
If you press Start/Stop button 0043once when
in this position, the ignition is switched off
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
You can only switch between Start/Stop button
mode and SmartKey operation when the vehicle is stationary.
You must also engage park position P.
X Remove Start/Stop button 0043from ignition
lock 0044.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
The vehicle is equipped with a sound generator.
The sound generator is activated so that other
road users can hear your vehicle better. The
sound generator is activated at speeds of under
20 mph (30 km/h) and switches off automati-
cally at higher speeds.
Starting procedure with the Start/Stop
button The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. 110
DrivingDriving and parking