Protection against theft
ATA (Anti-Theft Alarm system) ......... 65
Immobilizer ...................................... 64
Protection of the environment
General notes ..................................22
Pulling away
General notes ................................ 111
Hill start assist ...............................1 11Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 28
Qualified specialist workshop ........... 27R
Radio Selecting a station ......................... 160
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual ................................................. .201
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
Range
RANGE PLUS ................................. 120
RANGE PLUS
charge .......................................... .164
Range ............................................ 120
Reading lamp ....................................... 89
READY indicator ................................ 152
Rear compartment
Setting the air vents ..................... .106
Rear fog lamp
Display message ............................ 179
Replacing bulbs ............................... 93
Switching on/off .............................. 88
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 211
Rear view camera
"Reverse parking" function ............ 147
Cleaning instructions ..................... 238 Display in the multimedia system .. 146
Function/notes ............................
.145
General notes ................................ 145
Switching on/off ........................... 146
Rear window defroster
Problem (malfunction) ................... 103
Switching on/off ........................... 103
Rear window wiper
Replacing the wiper blade ................ 97
Switching on/off .............................. 95
Rear-view mirror
Anti-glare (manual) .......................... 83
Dipping (automatic) ......................... 84
Recharging statistics (COMAND)
Generated electricity ..................... 120
Recuperative Brake System
Driving safety systems ..................... 64
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 285
Refueling
Fuel gauge ....................................... 32
Remote control
Garage door opener ....................... 226
Programming (garage door
opener) .......................................... 226
Replacing bulbs
Backup lamp ................................... .93
High-beam headlamps ..................... 92
Important safety notes .................... 90
Installing/removing the cover
(front wheel arch) ............................ 92
License plate lamp ........................... 94
Low-beam headlamps ...................... 92
Overview of bulb types .................... 91
Parking lamps ................................. .92
Rear fog lamp .................................. 93
Standing lamps ................................ 92
Turn signals (front) .......................... .93
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve
High-voltage battery ...................... 199
Restraint system
Display message ............................ 175
Introduction ..................................... 38
Warning lamp ................................. 198
Warning lamp (function) ................... 39 14
Index
Reverse gear
Engaging ........................................ 112
Reversing feature
Side windows ................................... 75
Roadside Assistance (breakdown) .... 24
Roof carrier ........................................ 215
Roof lining and carpets (cleaning
guidelines) ......................................... 240
Roof load (maximum) ........................ 286
Route guidance
see also Digital Operator's Man-
ual .................................................. 201 S
Safety Children in the vehicle ..................... 52
see Occupant safety
Safety notes
High voltage ..................................... 25
High-voltage electrical system ......... 25
Safety system
see Driving safety systems
SD card
Inserting ........................................ 206
Inserting/removing ........................ 206
Removing ....................................... 206
SD memory card
see also Digital Operator's Man-
ual .................................................. 201
Search & Send
see also Digital Operator's Man-
ual .................................................. 201
Seat belts
Adjusting the height ......................... 42
center rear-compartment sea t......... 42
Cleaning ......................................... 239
Correct usage .................................. 41
Fastening ......................................... 42
Important safety guidelines ............. 40
Introduction ..................................... 40
Releasing ......................................... 42
Warning lamp ................................. 190
Warning lamp (function) ................... 42
Seats
Adjusting (electrically) ..................... 80
Adjusting the 4-way lumbar sup-
port .................................................. 81 Adjusting the head restraint ............ 80
Cleaning the cover ......................... 239
Correct driver's seat position ........... 79
Folding the backrest (rear com-
partment) forwards/back .............. 211
Important safety notes .................... 79
Seat heating problem ...................... 82
Storing settings (memory func-
tion) ................................................. 86
Switching seat heating on/of f......... 82
Securing cargo .................................. 212
Selector lever
Cleaning ......................................... 239
see DIRECT SELECT lever
Sensors (cleaning instructions) ....... 237
Service menu (on-board com-
puter) .................................................. 163
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 284
Important safety notes .................. 283
Refrigerant (air-conditioning sys-
tem) ............................................... 285
Washer fluid ................................... 285
Setting the air distribution ............... 102
Setting the airflow ............................ 102
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 201
Setting the language
see also Digital Operator's Man-
ual .................................................. 201
Setting the maximum charge cur-
rent (Control system) ........................ 165
Setting the time
see also Digital Operator's Man-
ual .................................................. 201
Settings
Factory (on-board computer) ......... 166
On-board compute r....................... 163
Side impact air bag ............................. 45
Side marker lamp (display mes-
sage) ................................................... 179
Side windows
Cleaning ......................................... 236 Index
15
Convenience closing feature ............ 77
Convenience opening feature .......... 76
Important safety information ..........
.75
Opening/closing .............................. 76
Problem (malfunction) ..................... 78
Resetting ......................................... 77
Reversing feature ............................. 75
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 201
SmartKey
Changing the battery ....................... 69
Changing the programming .............67
Checking the battery ...................... .69
Convenience closing feature ............ 77
Convenience opening feature .......... 76
Display message ............................ 189
Door central locking/unlocking ...... .66
Important safety notes .................... 66
Loss .................................................70
Mechanical key ................................ 68
Positions (ignition lock) ................. 109
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 109
SMS
see also Digital Operator's Man-
ual .................................................. 201
Snow chains ...................................... 259
Sockets
Center console .............................. 218
General notes ................................ 218
Luggage compartment ...................2 19
Rear compartment ......................... 219
Sound
Switching on/off ........................... 202
Special seat belt retractor .................. 53
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 165
Digital ............................................ 158
In the Instrument cluster ................. 32
Selecting the display unit .............. .165
Standing lamps
Display message ............................ 179
Replacing bulbs ............................... 92 Switching on/off .............................. 88
Start/Stop button
Removing ....................................... 110
Starting the drive system .............. .110
Starting (vehicle) ............................... 110
STEER CONTROL .................................. 64
Steering
Display message ............................ 188
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (manually) ........................ 83
Button overview ............................... 33
Buttons (on-board computer) ......... 154
Cleaning ......................................... 239
Important safety notes .................... 83
Paddle shifters ............................... 115
Steering wheel paddle shifters ........ 115
Stowage compartments
Armrest (front) ............................... 208
Armrest (under) ............................. 209
Center console .............................. 208
Center console (rear) ..................... 209
Cup holders ................................... 216
Eyeglasses compartment ............... 208
Glove box ....................................... 208
Important safety information ......... 207
Map pockets .................................. 210
Stowage net ................................... 210
Under driver's seat/front-
passenger sea t.............................. 209
Stowage net ....................................... 210
Summer tires ..................................... 259
Sun visor ............................................ 217
Switching air-recirculation mode
on/off ................................................. 104
Switching on media mode
Via the device list .......................... 206 T
Tail lamps see Lights
Tailgate
Display message ............................ 187
Emergency unlocking ....................... 75
Important safety notes .................... 74 16
Index
From inside the vehicle (central
unlocking button) ............................. 72
USB devices
Connecting to the Media Inter-
face ............................................... 206 V
Vanity mirror (in the sun visor) ........ 217
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display messag e............................ 186
Equipment ....................................... 23
Individual settings .......................... 163
Limited Warranty ............................. 28
Loading .......................................... 266
Locking (in an emergency) ............... 73
Locking (SmartKey) .......................... 66
Lowering ........................................ 279
Maintenance .................................... 24
Parking for a long period ................ 131
Raising ........................................... 277
Reporting problems ......................... 27
Securing from rolling away ............ 276
Starting .......................................... 110
Transporting .................................. 254
Unlocking (in an emergency) ........... 73
Unlocking (SmartKey) ...................... 66
Vehicle data ................................... 286
Vehicle data
Roof load (maximum) ..................... 286
Trunk load (maximum) ................... 286
Vehicle dimensions ........................... 286
Vehicle emergency locking ................ 73
Vehicle Homepage
Data protection .............................. 127
Functions ....................................... 128
General information ....................... 127
Internet connection ....................... 128
Vehicle identification number
see VIN
Vehicle identification plate .............. 282
Vehicle tool kit .................................. 241
Ventilation
Setting the vents ........................... 106
Video
Operating the DVD ......................... 160 see also Digital Operator's Man-
ual .................................................. 201
VIN
Seat ............................................... 283
Type plate ...................................... 282 W
Warning and indicator lamps ABS ................................................ 193
Active Brake Assist ........................ 199
Brakes ........................................... 192
Distance warning ........................... 199
ESP ®
.............................................. 195
ESP ®
OFF ....................................... 196
Overview .......................................... 32
PASSENGER AIR BAG ...................... 39
RBS (Recuperative Brake Sys-
tem) ............................................... 192
Restraint system ............................ 198
Seat belt ........................................ 190
Tire pressure monitor .................... 200
Warranty .............................................. 23
Washer fluid
Display message ............................ 188
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 201
Wheel and tire combinations
Tires ............................................... 279
Wheel bolt tightening torque ........... 279
Wheel chock ...................................... 276
Wheels
Changing a whee l.......................... 275
Checking ........................................ 257
Cleaning ......................................... 236
Important safety notes .................. 257
Information on driving .................... 257
Interchanging/changing ................ 275
Mounting a new whee l................... 278
Removing a whee l.......................... 278
Storing ........................................... 276
Tightening torque ........................... 279
Wheel size/tire size ....................... 279
Window curtain air bag
Display message ............................ 175
Operation ......................................... 45 Index
19
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
If you drive your vehicle abroad, please note that
service facilities or replacement parts may not
be immediately available.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. Please consult an authorized
Mercedes-Benz Center for further information,
or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350 Operating safety
Important safety notes
Important safety notes G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You 24
Operating safetyIntroduction
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If equipment on the diagnostics connection
is used, the starter battery may discharge. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the drive system Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R technical data for the vehicle
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-
essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590. Operating safety
27Introduction Z
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War- ranty. QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R incidents
R malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move- ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy- ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in recognizing and rectifying malfunc-
tions and defects
R analyze vehicle functions, e.g. after an acci-
dent
R optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
R repair services
R service processes
R warranties
R quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in case of an emer-
gency. 28
Data stored in the vehicleIntroduction
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R How fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE: EDR data are recordedby your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorded. However, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou- tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR. EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs. Information on copyright
General information
Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource Registered trademarks
R Bluetooth ®
is a registered trademark of Blue-
tooth SIG Inc.
R DTS™ is a registered trademark of DTS, Inc.
R Dolby ®
and MLP™ are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are reg-
istered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of John-
son Controls. Information on copyright
29Introduction Z