2017 MERCEDES-BENZ B-Class Does not start

RCommunication
-Messaging functions (text messages, e-
mail)
-Address book
-Internet browser
-Mercedes-Benz Apps with Google™ Local
Search, destination and route download,
Facebook, Google Street View™, stock pri-
ces, news and much more
-Mercedes-Benz Mobile Website
-WiFi interface for the connection of a
smartphone to the multimedia system
-WiFi hotspot functionality to connect a tab- let PC or laptop in order to enable access to
the Internet using the customer's mobile
phone
RSIRIUS Weather
-Weather data as an information chart (cur-rent forecast, 5-day preview, detailed infor-
mation)
-Weather data on the weather map, e.g. rain
radar data, storm characteristics and the
track of tropical cyclones (hurricanes, tor-
nadoes)
RVehicle functions
-Vehicle settings, e.g. fuel consumption
-Ionization
-360° camera
-Rear view camera
-Seat functions
-DYNAMIC SELECT (individual drive pro-
gram)
-Driving dynamics display in the multimedia
system for vehicles with the Off-Road Engi-
neering package (see the vehicle Opera-
tor's Manual)
RFavorites button
-Fast access to favorites functions using the
favorites button on the controller
Display
General notes
!Do not use the space in front of the display
for storage. Objects placed here could dam-
age the display or impair its function. Avoid
any direct contact with the display surface.
Pressure on the display surface may result in impairments to the display, which could be
irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may then temporarily switch
off completely.
Overview
In the status bar at the top you will see the time
and other displays, depending on the settings.
Below it you will see the main display field.
The climate control status display is briefly dis-
played when you operate the climate control
system.
The example shows media playback in SD mem-
ory card mode.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Clean
the display screen, when necessary, with a com- mercially available microfiber cloth and cleaning
agent for TFT and LCD displays. Do not apply
pressure to the display surface when cleaning it,
as this could cause irreversible damage to the
display. Then, dry the surface with a dry micro-
fiber cloth.
Avoid using alcoholic thinners, gasoline or abra- sive cleaning agents. These could damage the
display surface.
Overview19
Overview and operation

XTo selectDestination: turn and press the
controller.
XSelect From Memory Card.
XSelectPersonal Routes.
Previously recorded routes are displayed.
XTo select a route: turn and press the control-
ler.
The map appears with a menu. The recorded
route is shown on the map in blue.
XTo start route calculation: selectStart.
XTo change the name and symbol: select
Edit
.
XSelect Change NameorEdit Icon.
XTo change name: enter character (Ypage 30).
XTo change symbol: select a symbol.
The symbol is saved.
Route guidance
General notes
Always observe the traffic regulations when
driving. Road and traffic rules and regulations
always have priority over system driving recom-
mendations.
The multimedia system calculates the route to
the destination without taking account of the
following, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rtemporary traffic rules and regulations
The multimedia system may give differing navi-
gation commands if the actual street/traffic sit-
uation does not correspond with the digital
map's data. For example, if the road layout or
the direction of a one-way street has been
changed.
Route guidance begins once a route has been
calculated (
Ypage 59).
The multimedia system guides you to your des-
tination by means of navigation announcements
in the form of audible navigation announce-
ments and route guidance displays.
Navigation messages guide you during the jour-
ney without distracting you from traffic condi-
tions or driving. Please always use this feature
instead of consulting the map display for direc- tions. The symbols or the map display could dis-
tract you from traffic conditions and driving.
The route guidance displays can be seen if nav-
igation mode is switched on.
If you do not follow the navigation announce-
ments or if you leave the calculated route, the
multimedia system automatically calculates a
new route to the destination.
If the digital map contains the corresponding
information, the following applies:
RDuring route guidance, the multimedia sys-
tem tries to avoid roads with restricted
access. These include, for example, roads
which are closed to through-traffic.
RRoads that have time restrictions (e.g. closed
on Sundays and public holidays) are consid-
ered for route guidance on days when they are
open. For this purpose, the relevant times
must be correctly stored in the database.
Change of direction
Overview
Changes of direction have three phases:
RPreparation phase
RAnnouncement phase
RChange-of-direction phase
Changes in direction are also shown in the mul-
tifunction display of the instrument cluster (see
the vehicle Operator's Manual).
Preparation phase
The multimedia system prepares you for the
upcoming driving maneuver, e.g. with the
announcement "Prepare to turn right". You see
the full-screen map.
Route guidance71
Navigation
Z

XTo specify the end of a traffic jam section:
selectEnd
.
The next possible traffic jam section end point
is marked.
XTurn the controller.
The marking moves along the route to the
next end position.
XPress the controller.
The end of the traffic jam is determined.
XTo calculate the detour: selectStart.
Off-road
General notes
The multimedia system may guide you to off-
road routes that your vehicle cannot drive on
without causing damage to the tires and wheels,
or the vehicle itself. It is the driver’s sole respon-
sibility to determine the suitability of the route.
The state and navigability of off-road routes may
be influenced, for example, by factors such as
time of day, time of year and current weather
conditions. The multimedia system cannot
judge these factors or take them into account
for route guidance.
Route guidance to an off-road destina-
tion
The multimedia system can guide you to desti-
nations which are within the area of the digital
map, but which are not themselves on the map.
These destinations are known as off-road des-
tinations, which you can enter using the map, for
example. In these cases, the multimedia system
guides you for as long as possible with naviga-
tion announcements and displays on roads
known to the system.
If the vehicle reaches an area which is not part of the digital map, the display appears as a split-
screen view. On the right, an arrow appears that
points to the off-road destination. You hear the
announcement: "Please follow the arrow on the
display". As the vehicle approaches the desti-
nation, you will see a display to this effect.
Route guidance from an off-road loca-
tion to a destination
Off-road location: the vehicle's position is on the
digital map, but the map does not contain any
information about that location. The multimedia system is able to guide you to a destination even
from an off-road location.
At the start of route guidance, you will see the
Road Not Mapped
message, an arrow and the
distance to the destination. The arrow shows
the compass heading to the actual destination.
As soon as the vehicle is back on a road known
to the system, route guidance continues in the
usual way.
Off-road during route guidance
Due to road construction, for example, there
may be differences between the data on the
digital map and the actual course of the road.
In such cases, the system will temporarily be
unable to locate the vehicle position on the dig-
ital map. The vehicle is therefore in an off-road
position.
In the display, you will then see the Road Not
Mappedmessage, an arrow and the distance to
the destination. The direction arrow shows the
compass heading to the destination.
As soon as the system can assign the vehicle
position to the map again, route guidance con-
tinues in the usual way.
Real-time traffic reports
Requirements
In order to receive real-time traffic reports via
satellite radio, you need to subscribe to SIRIUS
XM Satellite Radio Traffic Message Service.
Further information on satellite radio
(
Ypage 138).
The multimedia system can receive traffic
reports via satellite radio and take account of
these for route guidance in the navigation sys-
tem. Received traffic reports are displayed on
the map either as text or as symbols.
Real-time traffic reports77
Navigation
Z

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
ted.Route guidance is canceled if you interrupt the journey for more than
two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
XContinue route guidance manually (Ypage 75).
ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
90Problems with the navigation system
Navigation

If the mobile phone supports the PBAP (Phone
BookAccess Profile) and MAP (Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RText messages and e-mail
Further information on allowing or suppressing
the automatic download of the phone book
(
Ypage 109).
The battery of the mobile phone should always
be kept sufficiently charged in order to prevent
malfunctions.
iNot all mobile phones available on the mar-
ket are equally suitable. You can obtain fur-
ther information about suitable mobile
phones and about the connection between
the mobile phone and the multimedia system
on the Internet at http://www.mercedes-
benz.com/connect .
You can also obtain more information by call-
ing.
In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
iSome displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile.
Procedure and general information
Authorizing a mobile phone (connect-
ing)
Before using your mobile phone with the multi-
media system for the first time, you will need to search for the phone (
Ypage 94) and then
authorize it (Ypage 95). Depending on the
mobile phone, authorization either takes place
by means of Secure Simple Pairing or by enter-
ing a passkey. The multimedia system automat-
ically makes the procedure that is relevant for
your mobile phone available. You can recognize
Secure Simple Pairing by the fact that a code is
displayed on the mobile phone and on the mul-
timedia system. You can recognize the passkey system by the fact that you have to enter a code
on the mobile phone and on the multimedia sys- tem. The mobile phone is connected automati-
cally after authorization. Further information
about automatically reconnecting authorized
mobile phones (
Ypage 96).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone. You can
also start the search procedure and authoriza-
tion on the mobile phone (
Ypage 96).
Device-specific information on authorizing and
connecting Bluetooth
®-capable mobile phones
can be obtained from an authorized Mercedes-
Benz Center or via the Internet at http://
www.mercedes-benz.com/connect .
You can authorize up to 15 mobile phones. After authorization, the connection of the last two tel-
ephones used always functions automatically.
For telephony, only one mobile phone can be
connected to the multimedia system at any one
time.
De-authorizing (disconnecting) a mobile
phone
The connection is terminated automatically if
you leave the receiver range of the multimedia
system or deactivate Bluetooth
®on your mobile
phone.
If you no longer want the Bluetooth
®connection
to be established automatically, the mobile
phone must be de-authorized (disconnected)
(
Ypage 97).
Searching for a mobile phone
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
94Connecting/disconnecting a mobile phone
Telephone

If theAuthorization Failedmessage
appears, you may have entered a different pass-
key or exceeded the prescribed time limit.
Repeat the procedure.
iIf you wish to re-authorize the mobile phone
after de-authorizing it, you can choose
another passkey for it.
iMercedes-Benz recommends de-authoriza-
tion in the multimedia system as well as on
the mobile phone (
Ypage 97). Subsequent
authorization may otherwise fail.
Establishing the connection from the
mobile phone
The Bluetooth®device name of the multimedia
system is MB Bluetooth.
XMultimedia system: call up the telephone
menu.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo select Connect via Phone: turn and
press the controller.
A message is displayed, stating that you can
start the search on your mobile phone.
XMobile phone: start the search for a Blue-
tooth®device (see manufacturer's operating
instructions).
The multimedia system is displayed with the
name MB Bluetooth
in the mobile phone's
device list.
XSelect MB Bluetooth.
A prompt appears in the multimedia system's
display asking if the mobile phone should be
authorized.
XMultimedia system:select Yes.
If No
is selected, the procedure is canceled.
If your mobile phone supports Secure Simple
Pairing, a code is now displayed on both devi-
ces.
The code is the same
XMultimedia system:select Yes.
XMobile phone:confirm the code. Depending
on the mobile phone used, you may have to
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles separately. You may also save the
confirmation on the mobile phone (see the
manufacturer's operating instructions).
The mobile phone is now authorized and con-
nected to the multimedia system. You can
now speak using the hands-free system.
To ensure an optimum language quality, you
can set the mobile phone's transmission and
reception volume (
Ypage 97).
The code is different
XMultimedia system:select No.
The process is canceled. Repeat the proce-
dure.
If your mobile phone does not support Secure
Simple Pairing, an input menu is displayed for
the passkey. The passkey is a one- to sixteen-
digit number combination which you can choose
yourself. Enter the same passkey in both the
multimedia system and on the mobile phone and
confirm. Depending on the mobile phone used,
you may have to confirm the connection to the
multimedia system and for the PBAP and MAP
Bluetooth
®profiles.
Reconnecting automatically
The multimedia system always searches for the
last connected mobile phone.
If no connection can be made to the most
recently connected mobile phone, the system
searches for the mobile phone that was con-
nected before that one.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Conn. Device: turn and press the
controller.
The device list is displayed.
XTo select the desired mobile phone: turn and press the controller.
The selected mobile phone is connected if it is
within Bluetooth
®range and if Bluetooth®is
activated.
96Connecting/disconnecting a mobile phone
Telephone

whether you want future activation to be auto-
matic or manual.
Activating Apple CarPlay™
Automatic activation
XTo selectAuto: press the controller.
Apple CarPlay™ will start automatically each
time a connection has been established
between the iPhone
®and the multimedia sys-
tem.
Manual activation
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
Apple CarPlay™ starts.
iDepending on the operating status, not all of
the steps may be necessary. A message to
start Apple CarPlay™ appears on the display.
Confirm this.
Changing the activation type
You can change the activation type when the
phone is no longer connected to the multimedia
system.
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
XTo show the menu bar: slide 6the control-
ler.
XSelect Options.
XDeactivate ªor activate OStart AppleCarPlay Automatically.
Ending Apple CarPlay™ mode
XRemove the connection cable from the USB
port ç.
The No Apple CarPlay Device Connec‐
ted Please ensure that your deviceisconnectedtothecorrectUSBport.message appears.
Transmitted vehicle data
When using Android CarPlay™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43).
Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android CarPlay™ (
Ypage 122) and
122Apple CarPlay™
Telephone

XTo call up the radio menu: press the$
button.
XTo show the main function bar: slide 5the
controller.
XTo select Radio: turn and press the controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select à: turn and press the controller.
Change the sound settings.
Activating the voice control system
for Android Auto™
If Android Auto™ is active, you can start the
mobile phone's voice control system.
XPress and hold the ?button on the multi-
function steering wheel.
Depending on the mobile phone a tone
sounds.
Ending Android Auto™
XTerminate the USB connection between the
mobile phone and the multimedia system.
The No
AndroidAutoDeviceConnectedPlease ensure that your device isconnected to the correct USB port.message appears in the multifunction display
Transmitted vehicle data
When using Android Auto™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43). Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android Auto™ (
Ypage 123) and briefly
terminate the mobile phone's USB connection
to the vehicle.
124Android Auto™
Telephone