In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center on
1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Settings
Calling up the settings menu for mes-
sages
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
The text message settings and the available e-
mail accounts of the connected mobile phone
will be displayed.
Configuring the text messages dis-
played
XCall up the settings menu for messages
(Ypage 115).
XTo highlight Text Message: turn the control-
ler.
XTo select G: slide 9the controller.
A menu with the following options is shown:
RAll Messages
All the messages are displayed.
RNew Messages
Only the messages that are new on the
mobile phone are displayed.
ROff
The messages are not displayed automati-
cally. You can display the 100 newest text
messages from the mobile phone using the
Download
option in the message menu.
XTo select the required option: turn and press
the controller.
Configuring the e-mails displayed
XCall up the settings menu for messages
(Ypage 115).
XTo highlight an e-mail account: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Automatic Download: turn and
press the controller.
A menu with the following options is shown:
RAll Messages
All the messages are displayed.
RNew Messages
Only the messages that are new on the
mobile phone are displayed.
ROff
The messages are not displayed automati-
cally. You can display the 100 newest e-
mails from the mobile phone using the
Download
option in the message menu.
XTo select the required option: turn and press
the controller.
Configuring an e-mail account
XCall up the settings menu for messages
(Ypage 115).
XTo select an e-mail account: turn and press
the controller.
The e-mail account is now configured. E-mails
can now be received and sent in the multi-
media system.
Deactivating the e-mail function
XCall up the settings menu for messages
(Ypage 115).
XTo select E-Mail Off: turn and press the
controller.
E-mail reception is deactivated.
Changing the displayed name of the e-
mail account
XCall up the settings menu for messages
(Ypage 115).
XTo highlight an e-mail account: turn the con-
troller.
Messages (text messages and e-mails)115
Telephone
Z
XTo selectG: slide 9the controller.
XTo select Own E-Mail Address: turn and
press the controller.
The input menu for entering your own e-mail
address is displayed.
Downloading messages manually
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Download: turn and press the con-
troller.
Downloading text messages and e-mails
from the phone
XSelect From the Phone.
The messages are downloaded. If you have
selected Automatic Download
in the e-mail
settings, manual downloading is not possible.
Updating from the e-mail server by the
mobile phone
XSelect From the E-Mail Server.
The e-mails in the mobile phone are updated.
This function is not supported by all mobile
phones.
Reading messages
In the message menu
The message menu contains all the unread text
messages and e-mails. If the corresponding folder is called up, the messages are displayed
sorted by text messages and e-mails.
XTo call up the telephone menu: press the
%
button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed with the
unread messages.
XTo select the message: turn and press the
controller.
The message text is displayed.
XTo close the message text: press the%
button.
If you want to read messages that have already
been read again, you have to call up the corre-
sponding message folder (
Ypage 116).
In the message folder
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Folder: turn and press the control-
ler.
XTo select the desired folder in TextMessageorE-Mailcategory: turn and press the con-
troller.
The selected folder is displayed.
XTo select the message: turn and press the
controller.
The message is displayed.
116Messages (text messages and e-mails)
Telephone
XTo scroll through the message or select phonenumbers in the text: turn the controller.
The display scrolls up or down line by line, or
skips to the next or previous telephone num-ber and automatically highlights it.
XTo close the message text: press the%
button.
The following sub-folders can be selected
for text messages and e-mails:
RInbox
This folder contains all the incoming mes-
sages.
ROutbox
This folder contains all the outgoing mes-
sages.
RDrafts
This folder contains all the messages that you
have saved as a draft.
iFolders cannot be selected if they are
empty.
Depending on the mobile phone used, the sub-
folder function may be available.
Read-aloud function for messages
XTo start the read-aloud function: press the
controller when the message is displayed.
XTo select Read Aloud: turn and press the
controller.
The multimedia system reads out the mes-
sage.
XTo cancel the read-aloud function: press the
8 button.
or
XPress the controller, select Cancel Read-Aloud Functionand press the controller
again.
You can set the language (
Ypage 41) and the
speed (Ypage 37) of the read-aloud function.
Displaying details and phone numbers
The multimedia system can also show a short-
ened sender display in full.
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Folder: turn and press the control-
ler.
XTo select Text MessageorE-Mail: turn and
press the controller.
The selected folder is displayed.
XTo highlight the desired message: turn the
controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The detailed view appears.
XTo close the detailed display: slide8 the
controller.
Writing text messages
Writing a new text message
Observe the requirements for the message func-
tion (Ypage 114).
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText Message: turn and press the
controller.
The text message input menu is displayed.
The To:
input line is selected.
Messages (text messages and e-mails)117
Telephone
Z
Entering a recipient
XEnter characters using the controller
(Ypage 29) or the number keypad.
or
XTo enter a phone number from the phone
book: select the Æsymbol.
The contacts from the address book which
have a phone number are displayed.
XSearch for and select an entry (Ypage 102).
The number is copied to the recipient line.
Entering text and sending text messages
XTo select an input line for text: select 5in the
character bar.
XEnter characters.
The multimedia system contains templates
which you can use to compile your messages
(
Ypage 119).
XTo send the text message: select OK.
Answering a text message
Observe the requirements for the message func-
tion (Ypage 114).
XDisplay the message (Ypage 116).
XPress the controller.
XTo selectReply: turn and press the controller.
The text message input menu is displayed.
The addressee's details are automatically fil-
led in using the details in the original mes-
sage.
Writing e-mails
Writing a new e-mail
Observe the requirements for the message func-
tion (Ypage 114).
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectE-Mail: turn and press the control-
ler.
The e-mail input menu appears. The To:
input
line is selected.
Entering a recipient
XEnter characters using the controller
(Ypage 29) or the number keypad.
or
XTo insert an e-mail address from the address
book: select the Æsymbol.
The contacts from the address book which
have an e-mail address are displayed.
XSearch for and select an entry (Ypage 102).
The e-mail address is copied to the addressee
line.
Entering the subject
XTo select the Subject:input line: select 5in
the character bar.
XEnter characters.
Entering text and sending e-mails
XTo select an input line for text: select 5in the
character bar.
XEnter characters.
The multimedia system contains templates
which you can use to compile your messages
(
Ypage 119).
XTo send the e-mail: select OK.
Answering an e-mail
Observe the requirements for the message func-
tion (Ypage 114).
XDisplay the message (Ypage 116).
XTo call up a menu: press the controller.
XTo selectReply: turn and press the controller.
The e-mail input menu appears. The addres-
see's details are automatically filled in using
the details in the original message.
118Messages (text messages and e-mails)
Telephone
When replying to an e-mail, you can also select
Reply to Allinstead ofReply. In this case,
the reply is sent not just to the sender but to all
those who received the original message.
Forwarding an e-mail
Observe the requirements for the message func-
tion (Ypage 114).
XDisplay the message (Ypage 116).
XTo call up a menu: press the controller.
XTo select Forward: turn and press the con-
troller.
The input menu appears. The subject line is
automatically filled in with the same details as
those in the original message.
Text templates
Using text templates
XSelect the input line for a text message
(Ypage 117) or e-mail (Ypage 118).
XTo select text templates :in the character
bar: turn and press the controller.
The text templates are displayed.
XTo select and insert a text template: turn and
press the controller.
The text template is inserted into the text
message or e-mail.
Editing text templates
:Displays text templates
XSelect the input line for a text message
(Ypage 117) or e-mail (Ypage 118).
XTo select text templates :in the character
bar: turn and press the controller.
The text templates are displayed.
XTo highlight the text template to be edited:
turn the controller.
XTo select G: slide 9the controller.
XTo select Edit: turn and press the controller.
The text template is displayed in an input line.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo adopt changes to the text template, select ¬: turn and press the controller.
XSelect Yes.
The text template has been changed.
Calling a text message sender
XDisplay the message (Ypage 116).
XTo call up a menu: press the controller.
XTo select Call Sender: turn and press the
controller.
The call is made.
Using a phone number in the text
Numbers in text messages that are highlighted
can be used.
Messages (text messages and e-mails)119
Telephone
Z
XTo highlight and select a usable phone num-
ber while the message is displayed: turn and
press the controller.
XTo selectUse: turn and press the controller.
XTo selectCall Number: turn and press the
controller.
The call is made.
iIt is possible that a highlighted numerical
sequence may not contain a telephone num-
ber.
Storing sender as a new contact
Storing the sender of a text message
XTo call up the menu when a text message is
displayed: press the controller.
XTo select Save Number: turn and press the
controller.
XSelect a number category, e.g. Home.
XSelect a telephone category, e.g. MobilePhone.
XSelectContinue.
The input line for the name of the new contact
is displayed. The input line for the telephone
number is filled in automatically.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo finish the entry: select OK.
The new contact has been created.
Saving the sender of an e-mail
XTo call up the menu when an e-mail is dis-
played: press the controller.
XTo select SaveSender'sE-MailAddress:
turn and press the controller.
The input line for the name of the new contact
is displayed. The input line for the e-mail
address is filled in automatically.
XEnter characters using the controller
(Ypage 29) or the number keypad.
XTo finish the entry: select OK.
The new contact has been created.
Deleting messages
XCall up the message folder (Ypage 116).
XTo select the message: turn and press the
controller.
XTo select G: slide 9the controller.
XTo select Delete: turn and press the control-
ler.
XTo select Yes: turn and press the controller.
The message is deleted from the multimedia
system and the mobile phone.
iThis delete function is not supported by all
mobile phones. The Delete failed.mes-
sage then appears.
Dictation function
Prerequisites
To use the dictation function, the connected
mobile phone must support the MAP Bluetooth®
profile. When connecting the mobile phone, you
may have to accept the prompt for the MAP
Bluetooth
®profile.
With some mobile phones, some settings still
have to be made after connecting to the multi-
media system (see the manufacturer's operat-
ing instructions).
An e-mail account must be set up on the mobile phone for the e-mail function (see the manufac-
turer’s operating instructions).
To read and write e-mails in the multimedia sys-
tem, the e-mail account first needs to be con-
figured (
Ypage 115).
Some mobile phones with the MAP Blue-
tooth
®profile:
Rdo not support the deleting or editing of text
messages.
Rdo not support the drafts folder for text mes- sages.
Rdo not support the sending of text messages.
Rdo not support the e-mail function.
Rdo not send messages in a locked status.
120Dictation function
Telephone
Calling up text messages or e-mails in
the message menu
XTo call up the telephone menu: press the
%button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText MessageorE-Mail: turn and
press the controller.
The input menu for the message is displayed.
Calling up and using the dictation
function
XSelect the omicrophone.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
XTo start the dictation function: press the
controller.
XSay your message.
The dictation ends automatically after you
have finished speaking.
After the spoken message has been pro-
cessed, it is shown as text on the display.
XTo select words: turn and press the control-
ler.
XIn the correction menu, you can:
Radjust capitalization of words (if supported
by the character set)
Radd words
Rdelete words
Rreplace the dictated message with a new
one
XTo exit the menu: selectDone.
Send message
The dictated text is displayed in the message
input window.
XEnter the telephone number or e-mail address
into the addressee line.
XTo send the message: select OK.
Apple CarPlay™
Introduction
iPhone®functions can be used via the multime-
dia system using Apple CarPlay™. Apple Car-
Play™ can be operated using the controller or
Siri
®voice-operated control system. Whether
selected buttons are supported in the vehicle
depends on the iOS version of the mobile phone
and the apps available. You will find an overview
of the multimedia system's control panel and
available buttons here (
Ypage 18).
To activate voice-operated control, press and
hold the óbutton on the multifunction steer-
ing wheel (
Ypage 101). Apple CarPlay™ is only
available for Apple®mobile phones (see the
manufacturer's operating instructions). The
availability of Apple CarPlay™ may vary by coun- try.
During Apple CarPlay™ use, various multimedia
system functions, such as navigation, are not
available.
The provider is responsible for its application
and related services and content.
Requirements
RApple CarPlay™ is available from the iPhone®
5. Mercedes-Benz recommends that you use
the latest operating system on the iPhone®.
RYou require a connector cable for the
iPhone®.
RThe full range of functions for Apple CarPlay™
is only possible when the Apple CarPlay™-
capable mobile phone is connected to the
Internet.
Connecting the iPhone®with the mul-
timedia system
In order to be able to use Apple CarPlay™, a
connection must be established between the
iPhone
®and the multimedia system.
XConnect the iPhone®via a connection cable
to the USB port ç.
The first time you connect an Apple CarPlay™-
capable mobile phone to the multimedia sys-
tem or switch between Apple CarPlay™-capa-
ble mobile phones, a prompt appears asking
Apple CarPlay™121
Telephone
Z
whether you want future activation to be auto-
matic or manual.
Activating Apple CarPlay™
Automatic activation
XTo selectAuto: press the controller.
Apple CarPlay™ will start automatically each
time a connection has been established
between the iPhone
®and the multimedia sys-
tem.
Manual activation
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
Apple CarPlay™ starts.
iDepending on the operating status, not all of
the steps may be necessary. A message to
start Apple CarPlay™ appears on the display.
Confirm this.
Changing the activation type
You can change the activation type when the
phone is no longer connected to the multimedia
system.
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: turn and press the control-
ler.
XSelect Apple CarPlay.
XTo show the menu bar: slide 6the control-
ler.
XSelect Options.
XDeactivate ªor activate OStart AppleCarPlay Automatically.
Ending Apple CarPlay™ mode
XRemove the connection cable from the USB
port ç.
The No Apple CarPlay Device Connec‐
ted Please ensure that your deviceisconnectedtothecorrectUSBport.message appears.
Transmitted vehicle data
When using Android CarPlay™, specific vehicle
data are transmitted to the mobile phone. This
makes it possible to use selected mobile phone
services efficiently. The mobile phone does not
have active access to vehicle data.
System information
RVehicle model
RVehicle year of manufacture
RMultimedia system software version
These data are transmitted in order to optimize
communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 43).
Driving status data
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
Position data
RGPS coordinates
RSpeed
RCompass direction
RAcceleration direction
RGyroscopic effects
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
If you do not wish to have your vehicle data
transmitted, you can deactivate automatic start-
ing of Android CarPlay™ (
Ypage 122) and
122Apple CarPlay™
Telephone