Display messagesPossible causes/consequences andMSolutions
Â
Key Not Detected(whitedisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
Â
Key Not Detected(reddisplay message )
The SmartKey is no tin th evehicle.
A warning tone also sounds.
If th eengin eis switched off ,you can no longer loc kth evehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 119).
XLocate th eSmartKey.
XPress aon thesteering whee lto confirm th edisplay message .
Becausethere is interferenc efrom astron gsource of radi owaves, th e
SmartKey is no tdetecte dwhils tth eengin eis running.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 119).
XInsertth eSmartKey int oth eignition loc kand bring int oke ymode.
Â
Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atemporar ymalfunction or is
faulty. Awarning tone also sounds.
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
XVisitaqualified specialist workshop .
Warning and indicat orlamps in the instrume nt cluster
General notes
Some systems carry out aself-diagnosis when th eignition is switched on .Therefore ,som eindicator
and warning lamp smay ligh tup or flas htemporarily. This behavio ris non-critical .These indicator
and warning lamp sonly indicat e amalfunction if they ligh tup or flas hafter starting th eengin eor
whils tdriving.
Warning and indicator lamps in the instrument cluster189
On-board computer and displays
Z
Traffic reports on the route for the route guid-
ance are taken into account (only available in
the USA).
RCalculate Alternative Routes
Different routes are being calculated. Instead
ofStart, select the Continuemenu item.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rcountry, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rsearch for a keyword The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
Connecting a mobile phone
Prerequisites
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
206Operating system
Multimedia system
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
iFurther information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
iIn the USA you can also contact the
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone COMAND:
XSelect
PhoneQConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected
#Mobile phone is authorized and
connected
Connecting a mobile phone
Authorization using Secure Simple Pairing:
XSelect mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
XIf the codes match: selectYeson the mul-
timedia system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different: selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey:
XSelect Bluetooth®name of the mobile phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Operating system207
Multimedia system
Z
Glove box
XTo open:pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards until
it engages.
The glove box can be locked and unlocked using
the mechanical key.
XTo lock: insert the mechanical key into the
lock and turn it to position 2.
XTo unlock:insert the mechanical key into the
lock and turn it to position 1.
Stowage compartment in front of the
armrest
XTo open:slide cover :forwards.
Stowage compartment under armrest
XTo open: press button :.
The stowage compartment opens from the
rear.
Depending on the vehicle's equipment, the fol-
lowing may be in the stowage compartment: a
multimedia connector unit with an SD card slot
and 2 USB ports, e.g. for use with an iPod
®,
iPhone®or MP3 player; see the separate oper-
ating instructions.
The ignition lock for starting the engine with the
key is in the stowage compartment
(
Ypage 103).
Additional stowage space
Depending on the equipment, the following
additional stowage areas are available in the
vehicle:
Ropen stowage compartments in the doors
Rstowage net in front-passenger footwell
Rstowage net on the left hand on the rear wall
behind the seats
iReflective safety jackets can be stowed in
the stowage net on the rear wall behind the
driver's seat.
Observe the safety guidelines for stowage
spaces (
Ypage 209).
210Stowage areas
Stowage and features
You can place insert?into the cup holder on
the left-hand or right-hand side.
XSlide cover :forwards until it engages.
XTo open: lift up lid;.
XTo close: press lid;downwards.
XTo remove: pull ashtray=up and out of
insert ?.
XTo insert: place ashtray =into insert ?.
Remove insert ?to be able to use the entire
cup holder. Store removed insert ?and ashtray
= in a suitable place. Observe the loading
guidelines (
Ypage 209).
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
XSelect key position 2with the Start/Stop but-
ton (Ypage 103).
XTo open: slide cover :forwards until it
engages.
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: briefly press cover :at the front.
12 V sockets
General notes
XSelect key position 1using the Start/Stop
button (Ypage 103).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
214Features
Stowage and features
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 103).
The transmitted destination address is loaded
into the vehicle's navigation system. A display message appears, asking whether
navigation should be started.
XSelect
Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Features219
Stowage and features
Z
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e .g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 103).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
220Features
Stowage and features
Rear spoiler
Overview
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics to the operating conditions, dependent on the
speed of the vehicle.
Only use button :in the switch strip above the
overhead control unit to extend and retract the
rear spoiler manually for cleaning. Button :is
not used to operate the rear spoiler.
The rear spoiler is extended automatically if you
drive faster than:
R75 mph (120 km/h) in drive programs C,S
and S+
R44 mph (70 km/h) in drive program RACE
Button :flashes until the rear spoiler has
extended and then lights up in red.
The rear spoiler is retracted automatically when you drive slower than:
R50 mph (80 km/h) in drive programs C,S and
S+
R19 mph (30 km/h) in drive program RACE
Button :flashes until the rear spoiler has
retracted and then goes out.
Extending and retracting the rear
spoiler manually
GWARNING
Body parts could become trapped if you man-
ually retract the rear spoiler. There is a risk of
injury.
Make sure that nobody is within the range of
movement of the rear spoiler. Release the
switch immediately if somebody becomes
trapped. The rear spoiler then extends again.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Do not enter an automatic car wash with the
rear spoiler extended. Otherwise, the rear
spoiler may be damaged.
Only extend the rear spoiler in order to clean
it by hand. Retract it again when you have fin-
ished cleaning it.
You can extend and retract the rear spoiler man- ually for cleaning.
XClose the tailgate.
XSelect SmartKey position 2with the Start/
Stop button (Ypage 103).
XTo extend: press button :.
The rear spoiler is extended.
Button :flashes until the rear spoiler has
extended and then lights up in red.
XTo retract: press and hold button :until the
rear spoiler is completely retracted.
Button :flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler Retracts Manually
appears in the display.
If you release button :while retracting the rear
spoiler, it extends again automatically.
222Features
Stowage and features