Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 215).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as determined
by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
216Features
Stowage and features
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 228).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch on the ignition.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
ASSYST PLUS233
Maintenance and care
Z
XRemove dirt immediately, wherepossible,
while avoidin grubbing to ohard.
XSoak insec tremain swit hinsec tremove rand
rinse off th etreated areas afterwards .
XSoak bird droppings withwater and rinse off
th etreated areas afterwards .
XRemove coolant, brakefluid ,tree resin, oils ,
fuel sand greases by rubbing gentl ywit h a
cloth soaked in petroleum ether or lighte r
fluid .
XUse tar remove rto remove tar stains.
XUse silicon eremove rto remove wax.
If water no longer forms "beads "on th epain t
surface, use th epain tcar eproducts recommen -
ded and approve dby Mercedes-Benz. This is th e
cas eapproximately every three to fiv emonths,
depending on th eclimat econdition sand th e
car eproduc tused.
If dirt has penetrated th epain tsurfac eor if th e
pain thas become dull, th epain tcleane rrecom-
mended and approve dby Mercedes-Ben z
should be used.
Do no tuse these car eproducts in th esun or on
th ehoo dwhile th ehoo dis hot .
XUseasuitable touch-up stick ,e.g. MB Touch-
Up Stick ,to repair slight damag eto th epaint-
wor kquickly and provisionally.
Matte finish care
!Never polis hth evehicl eor th eligh talloy
wheels. Polishin gcauses th efinish to shine.
!The followin gmay caus eth epain tto
become shin yand thus reduce th ematte
effect:
Rstron grubbing of th epaintwork wit h
unsuitable materials
Rfrequen tuse of automatic car washe s
Rwashing thevehicl ein direct sunligh t
!Never use paintcleaner, buffing or polishin g
products ,or glos spreserver ,e.g. wax. These
products are only suitable for high-gloss sur -
faces. Their use on vehicles wit hmatte finish
leads to considerable surfac edamag e(shiny,
mottled areas).
Always hav epaintwork repairs carrie dout at a
qualified specialist workshop.
!Do no tuse wash program swit h a hot wax
treatmen tunder any circumstances. Observ
ethese note sif your vehicl ehas aclear
matte finish. This will help you to avoi ddamag e
to th epaintwork due to incorrec ttreatment.
These note salso apply to ligh talloy wheels wit h
a clear matte finish.
iThe vehicl eshould preferably be washe dby
han dusin g asoftsponge, car shampoo and
plenty of water.
iUse only insec tremove rand car shampoo
from th erange of recommended and
approve dMercedes-Benz car eproducts .
Cleaning the vehicle parts
Cleaning the wheels
GWARNIN G
The water je tfrom acircular je tnozzle (dir t
blasters )can caus einvisible exterio rdamag e
to th etires or chassi scomponents. Compo-
nent sdamaged in this way may fail unexpect-
edly. There is aris kof an accident.
Do no tuse powe rwashers wit hcircular je t
nozzles to clean th evehicle. Hav edamaged
tires or chassi scomponent sreplace dimme-
diately.
!Do no tuse acidic whee lcleaning products
to remove brak edust .This could damag e
whee lbolt sand brak ecomponents.
!Do no tpark th evehicl efor an extended
period straight after cleaning it ,particularly
after having cleane dth ewheels wit hwhee l
cleaner. Whee lcleaners could caus e
increased corrosio nof th ebrak edisc sand
brak epads/linings. Fo rthis reason ,you
should driv efor afew minute safter cleaning .
Braking heat sth ebrak edisc sand th ebrak e
pads/linings, thus dryin gthem. The vehicl e
can then be parked.
Cleaning the windows
GWARNIN G
You could become trapped by th ewindshield
wiper sif they start moving while cleaning th e
windshield or wiper blades. There is aris kof
injury.
236Care
Maintenance and care
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit.
HEnvironmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tire pressure of 180 kPa (1.8 bar/26 psi) has
been attained after five minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of the
faulty tire.
Leave the tire sealant bottle attached to the
flange.
XStow the tire sealant bottle and the tire infla-
tion compressor.
XPull away immediately.
XStop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
iIn cases such as the one mentioned above,
contact an authorized Mercedes-Benz Cen-
ter. Or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillar or the tire pressure table in the
fuel filler flap for values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
XTo reduce the tire pressure: open release
screw C.
XWhen the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire.
XScrew the valve cap onto the tire valve of the
sealed tire.
XUnscrew the tire sealant bottle from the tire
inflation compressor.
XDrive to the nearest qualified specialist work-
shop and have the tire changed there.
XHave the tire sealant bottle replaced as soon
as possible at a qualified specialist workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist workshop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP
®,
see (Ypage 52) and (Ypage 55).
Battery (vehicle)245
Breakdown assistance
Z
Exception: it is permissible to install a differ-
ent type or make in the event of a flat tire.
ROnly mount tires of the correct size onto the
wheels.
RBreak in new tires at moderate speeds for thefirst 60 miles (100 km). They only reach their
full performance after this distance.
RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after six years at the latest,
regardless of wear.
Winter operation
General notes
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (
Ypage 272).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tires. Using summer tires at very cold
temperatures could cause cracks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
GWARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of
your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
M+S tires
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
At temperatures below 45 ‡(+7 †), use winter
tires or all-season tires. Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
Use M+S tires of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted the M+S tires:
XCheck the tire pressures (Ypage 257).
XRestart the tire pressure monitor
(Ypage 262).
Snow chains
GWARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
Rnever install snow chains to the front
wheels
Ralways install snow chains in pairs to the
rear wheels.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality. For more information,
please contact a qualified specialist workshop.
256Winter operation
Wheels and tires
If you intend to mount snow chains, please bear
the following points in mind:
RSnow chains may not be mounted on all
wheel/tire combinations. Permissible wheel-
tire combinations (
Ypage 277).
ROnly use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered.
RLocal regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains.
RDo not exceed the maximum permissible
speed of 30 mph (50 km/h).
You may wish to deactivate ESP
®when pulling
away with snow chains installed (Ypage 56).
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv- ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
GWARNING
Underinflated or overinflated tires pose the
following risks:
Rthe tires may burst, especially as the load
and vehicle speed increase.
Rthe tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
Rthe driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure. The data on the Tire and Loading Information
placard and tire pressure table are only exam-
ples. Tire pressure specifications are vehicle-
specific and may deviate from the data shown
here. The tire pressure specifications that are
valid for your vehicle can be found on the Tire
and Loading Information placard and tire pres-
sure table on the vehicle.
General notes
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire and Loading Information placard
:Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side (
Ypage 263).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table
The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).
Tire pressure257
Wheels and tires
Z
The tire pressure table contains the recommen-
ded pressures for cold tires for various operat-
ing conditions, i.e. differing load and speed con-
ditions.
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid forthat tire size; see illustration (example).
The load conditions "partially laden" and "fully
laden" are defined in the table for different num-
bers of occupants and amounts of luggage. The
actual number of seats may differ.
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g. R18.
Rim diameter is part of the tire size and can be
found on the tire sidewall (
Ypage 267).
If the tire pressures have been set to the lower
values for lighter loads and/or lower road
speeds, the pressures should be reset to the
higher values:
Rif you want to drive with an increased load
and/or
Rif you want to drive at higher road speeds
The tire pressures for increased loads and/or
higher road speeds, shown in the tire pressure
table, may have a negative effect on driving
comfort.
If the tire pressure is not set correctly, this can
lead to an excessive build up of heat and a sud-
den loss of pressure.
For more information, contact a qualified spe-
cialist workshop.
Important notes on tire pressure
GWARNING
If the tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. Tire
pressure that is too low may result in a tire
blow-out. There is a risk of an accident.
RCheck the tire for foreign objects.
RCheck whether the wheel is losing air or the valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop.
GWARNING
If you fit unsuitable accessories onto tire
valves, the tire valves may be overloaded and
malfunction, which can cause tire pressure
loss. Due to their design, retrofitted tire pres- sure monitors keep the tire valve open. This
can also result in tire pressure loss. There is a
risk of an accident.
Only screw the standard valve cap or other
valve caps approved by Mercedes-Benz for
your vehicle onto the tire valve.
Use a suitable pressure gauge to check the tire
pressure. The outer appearance of a tire does
258Tire pressure
Wheels and tires
not permit any reliable conclusion about the tire
pressure. On vehicles equipped with the elec-
tronic tire pressure monitor, the tire pressure
can be checked in the on-board computer.
The tire temperature and pressure increase
when the vehicle is in motion. This is dependent
on the driving speed and the load.
Therefore, you should only correct tire pres-
sures when the tires are cold.
The tires are cold:
Rif the vehicle has been parked with the tires
out of direct sunlight for at least three hours
and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
The tire temperature changes depending on the outside temperature, the vehicle speed and the
tire load. If the tire temperature changes by
18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure of
warm tires. Only correct the tire pressure if it is
too low for the current operating conditions. If
you check the tire pressure when the tires are
warm, the resulting value will be higher than if
the tires were cold. This is normal. Do not
reduce the tire pressure to the value specified
for cold tires. The tire pressure would otherwise
be too low.
Observe the recommended tire pressures for
cold tires:
Ron the Tire and Loading Information placard
on the B-pillar on the driver's side
Rin the tire pressure table in the fuel filler flap
(Ypage 118).
Underinflated or overinflated tires
Underinflated tires
GWARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addition, they also suffer from excessive and/or irreg-
ular wear, which can severely impair the brak-
ing properties and the driving characteristics.
There is a risk of an accident.
Avoid tire pressures that are too low in all the
tires, including the spare wheel. Underinflated tires may:
Roverheat, leading to tire defects
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on fuel consumption
Overinflated tires
GWARNING
Tires with excessively high pressure can burst
because they are damaged more easily by
road debris, potholes etc. In addition, they
also suffer from irregular wear, which can
severely impair the braking properties and the driving characteristics. There is a risk of an
accident.
Avoid tire pressures that are too high in all the
tires, including the spare wheel.
Overinflated tires may:
Rincrease the braking distance
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure (
Ypage 257).
iThe actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Tire pressure259
Wheels and tires
Z