Also observe the following notes:
RIf the engine does not start, try jump-starting
it (Ypage 248). Tow-starting the vehicle is not
permitted.
RIf it is not possible to jump-start the vehicle,
have it transported to the nearest qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
Rtransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
Rtowing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases. The
engine must be running if you tow the vehicle
with a tow rope or tow bar.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
Observe the display messages in the instrument
cluster.
The battery must be connected and charged.
Otherwise, you:
Rwill not be able to switch on the ignition with
the Start/Stop button
Rcannot start the engine
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 67). You could other-
wise be locked out when pushing or towing the
ve
hicle.
Installing/removing the towing eye
Installing the towing eye
The bracket for the screw-in towing eye is
behind the radiator trim.
XRemove the towing eye from the vehicle tool
kit (Ypage 241).
XFold cover :forwards and leave it to hang
from the retaining strap.
XLever off the cover behind it using a flat tool
and fold it out.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XFold down the inner cover until it engages.
XAttach cover at the bottom and press it in at
the top until it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 250).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion Nwhen towing the vehicle, you must
observe the following points:
XInsert the SmartKey into the ignition lock. You
must use the SmartKey instead of the Start/
Stop button (
Ypage 103).
XStart the engine and leave it running during
the entire towing procedure.
XDepress and hold the brake pedal.
XMove the transmission to position Nwith the
E-SELECT lever.
Towing and tow-starting251
Breakdo wn assis tance
Z
