Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 63) and replace it if necessary
(Ypage 63).
If this does not work:
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 61).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 63) and replace it if necessary
(Ypage 63).
If this does not work:
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 68) or lock (Ypage 68) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
SmartKey65
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 247).
or
XJump-start the vehicle (Ypage 248).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 63) and replace it if necessary
(Ypage 63).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
When a door is opened, the side window on that
side opens slightly. When the door is closed, the side window closes again.
66Doors
Opening and closing
!The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has been
locked with the SmartKey or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(
Ypage 58).
XPull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver’s
door.
XTo unlock: press button :.
XTo lock:press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside.
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (
Ypage 58).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
Doors67
Opening and closing
Z
The three red indicator lamps in the button indi-
cate the heating level you have selected.
The system automatically switches down from
level3to level 2after approximately eight
minutes.
The system automatically switches down from
level 2to level 1after approximately ten
minutes.
The system automatically switches off approx-
imately 20 minutes after it is set to level 1.
XSelect key position2with the Start/Stop but-
ton.
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
heating may switch off.
Seats79
Seats, steering wheel and mirrors
Z
Problems with the seat heating
ProblemPossible causes/consequences andMSolutions
The seat heating has
switched off prematurely
or cannot be switched
on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel
:Adjusts the steering wheel position (fore-
and-aft adjustment)
;Adjusts the steering wheel height
iFurther related subjects:
REASY-ENTRY/EXIT feature (Ypage 80)
RStoring settings (Ypage 84)
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
80Steering wheel
Seats, steering wheel and mirrors
Adjusting the exterior mirrors
XSelectke yposition 1or 2wit hth eStart/Sto p
button.
XExterio rmirror on th efront-passenger side :
press butto n;.
Exterio rmirror on th edriver's side :press but -
to n:.
The indicator lamp lights up in th ebutto nthat
has been pressed.
The indicator lamp goe sout again after som e
time. You can adjust th eselected mirror usin g
butto n= as lon gas th eindicator lamp is lit .
XPress button= up, down ,or to th elef tor
right until you hav eadjusted th eexterio rmir -
ror to th ecorrec tposition .You should hav e a
goo doverview of traffic conditions.
The convex exterio rmirror sprovid e alarger field
of vision .
Afte rth eengin ehas been started, th eexterio r
mirror sare automatically heated if th erear win -
dow defroste ris switched on and th eoutside
temperature is low.
Folding the exteri or mirrorsinor out
electri cally
XSelectke yposition 1or 2wit hth eStart/Sto p
button.
XBriefly press butto n?.
Both exterio rmirror sfol din or out .
iMakesur ethat th eexterio rmirror sare
always folded out fully while driving. The y
could otherwise vibrate.
iIf you are drivin gfaste rthan 30 mph
(47 km/h), you can no longer fol din th eexte -
rio rmirrors.
Resetting the exteri or mirrors
If thebattery has been disconnected or com-
pletely discharged, th eexterio rmirror smus tbe
reset .The exterio rmirror swill otherwise no t
fol din when you select th eAutomatic
MirrorFoldin gfunction in th emultimedia system.
XSelec tke yposition 1usin gth eStart/Sto p
button.
XBriefly press butto n?.
Folding the exteri or mirrorsinor out
automatically
When th eAutomatic Mirror Foldin gfunc-
tion is activated in th emultimedia system:
Rth eexterio rmirror sfol din automatically as
soo nas you loc kth evehicl efrom th eoutside .
Rtheexterio rmirror sfol dout automatically
again as soo nas you unloc kth evehicle.
iIf th eexterio rmirror shav ebeen folded in
manually, they do no tfol dout .
Exteri or mirror pushed out ofposition
If an exterio rmirror has been pushed out of
position ,proceed as follows :
XPress and hold butto n? until you hear aclick
and th emirror engage saudibly int oposition
(
Ypage 82).
The mirror housing is engage dagain and you
can adjust th eexterio rmirror sas usual
(
Ypage 82).
82Mirrors
Seats, steering wheel and mirrors
matically depending on the brightness of the
ambient light.
RWith the engine running: if you have activated
theDaytime Running Lightsfunction via
the on-board computer, the daytime running
lamps or the parking lamps and the low-beam
headlamps are switched on or off automati-
cally depending on the brightness of the ambi- ent light.
XTo switch on the automatic headlamps:
turn the light switch to the Ãposition.
Low-beam headlamps
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
When the ignition is switched on and the light
switch is in the Lposition, the parking lamps
and low-beam headlamps are switched on even
if the light sensor does not sense dark condi-
tions. This is a particularly useful function in the
event of rain and fog.
XTo switch on the low-beam headlamps:
select key position 2with the Start/Stop but-
ton or start the engine.
XTurn the light switch to the Lposition.
The green Lindicator lamp in the instru-
ment cluster lights up.
Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of thick
fog. Please take note of the country-specific
regulations for the use of rear fog lamps.
XTo switch on the rear fog lamp: select key
position 2with the Start/Stop button or start
the engine.
XTurn the light switch to the LorÃ
position.
XPress the Rbutton.
The yellow Rindicator lamp in the instru-
ment cluster lights up.
XTo switch off the rear fog lamp: press the
R button.
The yellow Rindicator lamp in the instru-
ment cluster goes out.
Parking lamps
!If the battery charge is very low, the parking
lamps or standing lamps are automatically
switched off to enable the next engine start.
Always park your vehicle safely and suffi-
ciently lit according to legal standards. Avoid
using the parking lamps Tover a period of
several hours. If possible, switch on the right-
hand X or left-hand Wstanding lamp.
XTo switch on: turn the light switch to the
T position.
The green Tindicator lamp in the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illuminated.
XTo switch on the standing lamps: switch off
the engine with the Start/Stop button.
XTurn the light switch to the W(left-hand
side of the vehicle) or X((right-hand side
of the vehicle) position.
Combination switch
:High-beam headlamps
;Turn signal, right
=High-beam flasher
?Turn signal, left
Exterior lighting87
Lights and windshield wipers
Z
beam headlamps will not be deactivated or
activated regardless. There is a risk of an acci-dent.
Always carefully observe the traffic conditions
and switch off the high-beam headlamps in
good time.
Adaptive Highbeam Assist cannot take into
account road, weather or traffic conditions.
Adaptive Highbeam Assist is only an aid. You are responsible for adjusting the vehicle's lighting
to the prevailing light, visibility and traffic con-
ditions.
In particular, the detection of obstacles can be
restricted if there is:
Rpoor visibility, e.g. due to fog, heavy rain or
snow
Rdirt on the sensors or the sensors are
obscured
Switching Adaptive Highbeam Assist
on/off
XTo switch on: turn the light switch to the
à position.
XPress the combination switch beyond the
pressure point in the direction of arrow :.
The _ indicator lamp in the multifunction
display lights up when it is dark and the light
sensor activates the low-beam headlamps.
If you are driving at speeds above approx-
imately 16 mph (25 km/h):
The headlamp range is set automatically
depending on the distance between the vehi-
cle and other road users.
If you are driving at speeds above approx-
imately 19 mph (30 km/ h)and no other road
users have been detected:
The high-beam headlamps are switched on
automatically. The Kindicator lamp in the
instrument cluster also lights up.
If you are driving at speeds below approx-
imately 16 mph (25 km/h)or other road users
have been detected or the roads are ade-
quately lit:
The high-beam headlamps are switched off
automatically. The Kindicator lamp in the
instrument cluster goes out. The _indi- cator lamp in the multifunction display
remains lit.
XTo switch off:
move the combination switch
back to its normal position or move the light
switch to another position.
The _ indicator lamp in the instrument
cluster goes out.
Headlamps fogged up on the inside
Certain climatic and physical conditions may
cause moisture to form in the headlamp. This
moisture does not affect the functionality of the
headlamp.
Interior lighting
Overview
:u Activates/deactivates the cargo com-
partment lighting
;| Switches the automatic interior light-
ing control on or off
=p Switches the right-hand reading lamp
on/off
?c Activates/deactivates interior lighting
Ap Switches the left-hand reading lamp
on/off
Interior lighting control
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the Start/Stop button is in
position 2.
Interior lighting89
Lights and windshield wipers
Z