2017 MAZDA MODEL CX-9 ECO mode

5–60
Interior Features
Audio Set
Call back Function
Makes a call to the last person who called
your (latest person on incoming call
record) mobile phone/vehicle.

1. Press the talk button.
2. Wait for the beep sound.
3. Say: “Call back”

Mobile 911 (U.S.A./Canada only)
If the vehicle is involved in a moderate
to severe collision, a call is made
automatically to 911 from the connected
device. The “Emergency Assistance Call”
setting must be on.
Refer to Communication Settings on page
5-66 .
CAUTION
Though the system can be set to
not call 911, doing so will defeat
the purpose of the system. Mazda
recommends that the Mobile 911
system remain activated.

NOTE
 


 Mobile 911 is a secondary function
of the audio entertainment system.
Therefore, the mobile 911 function
does not assure that the call is always
made to 911 after an accident occurs.
 


 A Hands-free device must be paired and
connected. The 911 operator can verify
the vehicle's position information using
the Hands-free device GPS if equipped.

1. If the vehicle is involved in a moderate
to severe collision, notifi cation of the
call to 911 is made via audio and screen
display. To cancel the call, press

or hang-up
button within 10 seconds.
2. If
or hang-
up button is not pressed within 10
seconds, the call is made to 911
automatically.

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5–67
Interior Features
Audio Set
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
 


 Press the hang-up button.



 Say, “Cancel”.



 Operate the commander switch or the
center display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




 The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is fi nished before saying your
commands.




 Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
 


 Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
 


 Do not speak too slowly or loudly (no
loud voice).
 


 Speak clearly, without pausing between
words or numbers.
 


 Dialects or different wording other
than hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specifi ed by the voice
commands.
 


 It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
  Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airfl ow of the
climate control system while Bluetooth
®
Hands-Free is being used.
 


 Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-73 .

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5–68
Interior Features
Audio Set
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The specifi ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be verifi ed.
tutorial Basic voice commands and methods of use can be verifi ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favorites Moves to the favorites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-57 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-57 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-57 .

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5–73
Interior Features
Audio Set
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service center.  


 U.S.A. 
 Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
 
 Canada 
 Phone: 800-430-0153 (Toll-free)
 Web: www.mazdahandsfree.ca


 Mexico 
 Center of Attention to Client (CAC)
 Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
— First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.  Clear “Mazda” stored in the device.
 Perform pairing again.
Unable to perform pairing The Bluetooth ® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

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5–74
Interior Features
Audio Set
NOTE
 


 When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth ® unit. 


 If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth ®
search on your mobile device once again, and pair to a newly detected “Mazda”.
 
 Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone and
on the vehicle.
 


 If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.



 The device is set to power-saving mode. 


 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-
Free device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 

 The Bluetooth ® connection of the device is disconnected.



 Noise occurs in the Hands-Free audio.


 Hands-Free operates slowly.

Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
 Excessive, slow speech.
 Excessive, forceful speech
(shouting).

 Speaking before the beep sound
has ended.

 Loud noise (speaking or noise from
outside/inside vehicle).

 Airfl ow from A/C is blowing
against the microphone.

 Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an Authorized
Mazda Dealer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
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5–80
Interior Features
Appendix
Operating Tips for OGG
OGG is the audio compression format for
Xiph. Org Foundation.
Audio data can be created and stored at a
higher compression ratio than MP3.
This unit plays fi les with the extension
(.ogg) as OGG fi les.

CAUTION
Do not use an audio fi le extension on
fi les other than audio fi les. In addition,
do not change the audio fi le extension.
Otherwise, the unit will not recognize
the fi le correctly resulting in noise or a
malfunction.
 


 OGG fi les written under specifi cations
other than the indicated specifi cation
may not play normally or fi les or folder
names may not display correctly.
 


 The fi le extension may not be provided
depending on the computer operating
system, version, software, or settings. In
this case, add the fi le extension “.ogg” to
the end of the fi le name, and then write
it to the memory.

Operating Tips for USB device
This unit plays audio fi les as follows:

Extension Playback with this unit
.mp3 MP3
.wma WMA
.aac
AAC
.m4a
.wav WAV
.ogg OGG

CAUTION
Do not use an audio fi le extension on
fi les other than audio fi les. In addition,
do not change the audio fi le extension.
Otherwise, the unit will not recognize
the fi le correctly resulting in noise or a
malfunction.

NOTE
 
 Playback may not be possible
depending on the type and condition of
the USB fl ash memory even if the audio
fi le complies with the standard.




 A copyright protected WMA/AAC fi le
cannot be played in this unit.
 


 If a fi le name in the USB memory is too
long, it could cause operation problems
such as not being able to playback the
song.
  (Recommended: Within 80 characters)


 The order of the music data stored in
the device may differ from the playback
order.
 


 To prevent loss or damage of stored
data, we recommend that you always
back up your data.
 


 If a device exceeds the maximum
electric current value of 1,000 mA,
it may not operate or recharge when
connected.
 


 Do not pull out the USB device while in
the USB mode (only pull it out while in
FM/AM radio mode).
 


 The device will not operate if the data is
password protected.

MP3/WMA/AAC/OGG fi les written under
specifi cations other than the indicated
specifi cation may not play normally
or fi les/folder names may not display
correctly.
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5–93
Interior Features
Interior Equipment
*Some models.
Shopping Bag Hook
The shopping bag hook can be used for
hanging shopping bags.

CAUTION
Do not hang excessive weight on the
shopping bag hook as it could be
damaged.


Shopping bag hook
(tensile strength:3 kg
(6.6 lb))

Rear Coat Hooks
WARNING
Never hang heavy or sharp objects on
the assist grips and coat hooks:
Hanging heavy or sharp-ended objects
such as a coat hanger from the assist
grips or coat hooks is dangerous as
they can fl y off and hit an occupant
in the cabin if a curtain air bag was to
deploy, which could result in serious
injury or death.

Always hang clothes on the coat hooks
and the assist grips without hangers.

Coat hook
Sunshade (Rear Door
Window)
*
The sunshades are equipped to the
windows on both sides of the second-row
seats.

Hold the tab and pull the sunshade upward
and hook the slots.

Ta b
Hook
Sunshade

To return the sunshade to its original
position, unhook the sunshade and retract
it slowly.
CAUTION
 
 Securely hook the sunshade. Otherwise,
the sunshade may retract suddenly
resulting in injury such as fi ngers get
pinched.
 

 Use the sunshades only when the
windows are fully closed. Using a
sunshade while a window is open
could cause is to unhook and fl ap
around inside the cabin where it can
hit someone sitting near the window,
resulting in injury.


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6–46
Maintenance and Care
Owner Maintenance
*Some models.
CAUTION
 


 Do not use your temporary spare tire
rim with a snow tire or a conventional
tire. Neither will properly fi t and could
damage both tire and rim.
 


 The temporary spare tire has a tread life
of less than 5,000 km (3,000 miles). The
tread life may be shorter depending on
driving conditions.
 


 The temporary spare tire is for limited
use, however, if the tread wear solid-
band indicator appears, replace the tire
with the same type of temporary spare
(page 6-45 ).

NOTE
Tires degrade over time, even when
they are not being used on the road. It
is recommended that tires generally be
replaced when they are 6 years or older.
Heat caused by hot climates or frequent
high loading conditions can accelerate
the aging process. You should replace the
spare tire when you replace the other road
tires due to the aging of the spare tire. The
period in which the tire was manufactured
(both week and year) is indicated by a
4-digit number.
Refer to Tire Labeling on page 8-24 .

Replacing a Wheel
WARNING
Always use wheels of the correct size on
your vehicle:
Using a wrong-sized wheel is
dangerous. Braking and handling
could be aff ected, leading to loss of
control and an accident.

CAUTION
A wrong-sized wheel may adversely
aff ect:




 Tire fi t



 Wheel and bearing life



 Ground clearance



 Snow-chain clearance



 Speedometer calibration



 Headlight aim



 Bumper height



 Tire Pressure Monitoring System *
NOTE




 When replacing a wheel, make sure
the new one is the same as the original
factory wheel in diameter, rim width,
and offset (inset/outset).
 


 For details, contact an Authorized
Mazda Dealer.


Proper tire balancing provides the best
riding comfort and helps reduce tread
wear. Out-of-balance tires can cause
vibration and uneven wear, such as
cupping and fl at spots.
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