2017 MAZDA MODEL CX-5 phone

SymptomCauseSolution method
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not
been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell p
hone for synchro-
nization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is re-
quired.
―
Interior Features
Audio Set [Type A (non-touchscreen)]
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Basic Operation Method
NOTE
The explanation of functions described in this manual may differ from the actual operation,
and the shapes of screens and buttons and the letters and characters displayed may also
differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change
without notice.
Audio Set (Type B) has three different human interfaces.
•Commander switch
•Touch panel
•Voice recognition with steering switch and microphone
Refer to Voice Recogn ition on page 5-118.
▼Commander switch operation
NOTE
For safety reasons, some operations are disabled while the vehicle is being driven.
Volume dial operation
Volume dial
Press the volume dial to switch the audio MUTE on and off.
Turn the volume dial to adjust t
he volume. The volume increases by turning the dial
clockwise, and decreases by turning it anticlockwise.
Interior Features
Audio Set [Type B (touchscreen)]
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Switches around commander knob
The following operations can be done by pressing the switches around the commander
knob.
: Displays the home screen.
: Displays the En tertainment screen.
: Displays the Navigation screen (Only navigation-equipped veh icles). For operation
of the Navigation screen, refer to the navigation system manual . If the SD card for the
navigation system is not inserted, the compass indicating the d irection in which the vehicle
is moving is displayed.
: Displays the Favourites screen. Long-press to store particul ar items in Favourites.
(Radio, phonebook and destination of the navigation system can be programmed.)
: Returns to previous screen.
Commander knob operation

(Selection of icons on screen)
1. Tilt or turn the commander knob and move the cursor to the de sired icon.
2. Press the commander knob and select the icon.
NOTE
Long-press operation of the commander knob is also possible for some functions.
Interior Features
Audio Set [Type B (touchscreen)]
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Bluetooth®
▼Introduction
Bluetooth® Hands-Free outline
When a Bluetooth® device (mobile phone) is connected to the vehicle's Bluetooth® unit via
radio wave transmission, a call c an be made or received by pressing the talk button, pick-up
button, or hang-up button on th e audio remote control switch, o r by operating the centre
display. For example, even if a device (mobile phone) is in you r coat pocket, a call can be
made without taking the device (mobile phone) out and operating it directly.
Bluetooth
® audio outline
When a portable audio unit equipped with the Bluetooth® communication function is paired
to the vehicle, you can listen to music stored on the paired portable audio device from the
vehicle's speakers. It is not necessary to connect the portable audio device to the vehicle's
external input terminal. After programming, operate the vehicle audio control panel to play/
stop the audio.

NOTE
•For your safety, a device can be paired only when the vehicle is parked. If the vehicle
starts to move, the pairing procedure will en d. Park the vehicle in a safe place before
pairing.
•The communication range of a Bluetooth® equipped device is about 10 meters (32 ft) or
less.
•Basic audio operation is available us ing voice commands even if Bluetooth® is not
connected.
•For safety reasons, operation of the centre di splay is disabled while the vehicle is being
driven. However, items not displayed in grey can be operated using the commander switch
while the vehicle is being driven.
Interior Features
Audio Set [Type B (touchscreen)]
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CAUTION
Some Bluetooth® mobile devices are not compatible with the vehicle. Consult an Authorised
Mazda Repairer, Mazda's call centre or Web support centre for information regarding
Bluetooth
® mobile device compatibility:

Phone:
(Germany)
0800 4263 738 (8:00 ―18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00 ―18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00 ―18:00 Central European Time)
Web:
http://www.mazdahandsfree.com
Applicable Bluetooth
® specification (Recommended)
Ver. 1.1/1.2/2.0
EDR/2.1 EDR/3.0 (conformity)
▼ Component Parts
Microphone
Talk button, Pick-up button and Hang-up button
Microphone Audio unit
Talk button
Hang-up button Pick-up button
Interior Features
Audio Set [Type B (touchscreen)]
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Microphone (hands-free)
The microphone is used for speaking voice commands or when making a Hands-free call.
Talk button
Activates the voice recognition. In addition, it skips the voice guidance.
Pick-up button
Responds to incoming c alls. In addition, after selecting a cont act or dialing a number, it
places the call when the button is pressed.
Hang-up button
Ends the call or refuses an incoming call. In addition, it ends the voice recognition
operation.
Commander switch
The commander switch is used for volume adjustment and display operation. Tilt or turn the
commander knob to move the cursor. Press the commander knob to select the icon.
Volume adjustment
The volume dial of the commander switch is used to adjust the v olume. Turn the dial to the
right to increase volume, t o the left to decrease it.
The volume can also be adjusted using the volume button on the steering wheel.
NOTE
If the volume is lower compared to other audio modes, increase the volume from the device
side.

Conversation volume and the volume of the voice guidance and ringtone can each be set in
advance.
1. Select the
icon on the home screen to display the Communication screen.
2. Select
.
3. Adjust the
and the using the slider.
Interior Features
Audio Set [Type B (touchscreen)]
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Bluetooth® Preparation
▼Device pairing
To use Bluetooth® audio and Hands-Free,
the device equipped with Bluetooth
® has
to be paired to the unit using the following
procedure. A maximum of seven devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
NOTE
•The Bluetooth® system may not operate
for 1 or 2 minutes after the ignition is
switched to ACC or ON. However, this
does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconnect the Bluetooth
®
device from the vehicle side.
•If Bluetooth®-enabled devices are used
in the following loca tions or conditions,
connection via Bluetooth
® may not be
possible.
•The device is in a location hidden
from the centre display such as behind
or under a seat, or inside the glove
compartment.
•The device contacts or is covered by a
metal object or body.
•The device is set to power-saving
mode.
Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search
for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing
code into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the displayed 6-digit code
on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook
access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions
of the device connected to Bluetooth
®
are displayed.
10. (Devices compatible with Mazda
E-mail / SMS function)
SMS (Short Message Service)
messages, and E-mail for the device
are downloaded automatically. A
download permission operation for
your device may be required
depending on the device.
Interior Features
Audio Set [Type B (touchscreen)]
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NOTE
When Call history and messages are
downloaded automatically, each automatic
download setting must be on.
Refer to Communication Settings on page
5-117.
After a device is registered, the system
automatically identifies the device. By
activating Bluetooth
® Hands-Free again,
or by activating Bluetooth
® Hands-Free
first after switching the ignition from OFF
to ACC, the device connection condition
is indicated in the centre display.
IMPORTANT note about pairing and
automatic reconnection:
•If pairing is redone on the same
mobile phone device, first clear
“Mazda” displayed on the Bluetooth
®
setting screen of the mobile device.
•When the OS of the device is updated,
the pairing information may be deleted.
If this happens, reprogramme the pairing
information to the Bluetooth
® unit.
•Before you pair your device, make sure
that Bluetooth
® is “ON”, both on your
phone and on the vehicle.
▼ Device selection
If several devices have been paired, the
Bluetooth
® unit links the device last
paired. If you would like to link a different
paired device, it is necessary to change the
link. The order of device priority after the
link has been changed is maintained even
when the ignition is switched off.

Connecting other devices
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth
® setting on.
5. Select the name of the device you would like to connect.
6.
selection
Connects both devices as hands-free
and Bluetooth
® audio.
selection
Connects as a hands-free device.
selection
Connects as Bluetooth
® audio.
NOTE
The following functions can be used for
the Hands-free or audio.
•Hands-free: Phone calls and
E-mail/SMS
•Audio: Bluetooth® audio, Aha™,
Stitcher™ radio
Disconnecting a device
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth
® setting on.
Interior Features
Audio Set [Type B (touchscreen)]
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