2017 MAZDA MODEL 2 phone

5–129
Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  If the ignition is switched off
during a hands-free call, the line is
transferred to the device (Mobile
phone) automatically.
  If the DTMF code has two or more
digits or symbols, each one must be
transmitted individually.
Call Interrupt
A call can be interrupted to receive an
incoming call from a third party.
When
is selected or the pick-
up button on the steering wheel is pressed,
the current call is held and the system
switches to the new incoming call.
When
is selected, the current
call is ended and the system switches to
the new incoming call (GSM network
only).
When
is selected or the hang-up
button on the steering wheel is pressed, an
incoming call is refused.
NOTE
  The function may not be available
depending on the contractual content
of the mobile device.
  The function may not be operable
depending on the type of the
telephone network and the mobile
device.
Receiving and Replying to
Messages (available only with
E-mail/SMS compatible phones)
SMS (Short Message Service) messages,
and E-mail received by connected devices
can be downloaded, displayed, and played
(read by the system).
Additionally, replies can also be made
to calls and messages in the received
messages.
Downloading messages
Up to 20 new messages can be
downloaded and displayed from a
connected device.
NOTE
For E-mail, 20 messages for each
account can be downloaded.
(Automatic downloading)
The “Auto Download Email” (E-mail) or
“Auto Download SMS” (SMS) setting
must be on. A message is downloaded
automatically when the Bluetooth
® unit is
connected to the device.
Refer to Communication Settings on page
5-133 .

5–130
Interior Features
Audio Set [Type B (touchscreen)]
(Manually downloading)
When the “Auto Download Email”
(E-mail) or “Auto Download SMS” (SMS)
setting is off, the message is downloaded
using the following procedure.

1. Select the icon on the home screen
to display the Communication screen.
2. Select
or to display the
Inbox.
3. Select
.
4. Download will be started from the
mobile phone.

NOTE
  Attached data is not downloaded. 
 Messages up to 1 kilobyte
(E-mail)/140-bytes (SMS) can be
downloaded.
  A message list is created for each
device.
  If the connected device does not
correspond to MAP 1.0, the AT
command is used to download. The
downloaded message indicates that it
is already read.
  Downloading using the AT command
may not function depending on the
connected device.
Receiving messages
( M e t h o d 1 )
When a device receives a message, a
message received noti¿ cation is displayed.
The “Email Noti¿ cations” (E-mail) or
“SMS Noti¿ cations” (SMS) setting must
be on.
Refer to Communication Settings on page
5-133 .
Select
and display the message.
(Method 2)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
and display the new
message list for E-mail and SMS.
3. Select the message you would like to
display.

5–133
Interior Features
Audio Set [Type B (touchscreen)]
Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.

Item Setting Function
Bluetooth
® — Go to Bluetooth ® setting menu.
Refer to Bluetooth ® Preparation on page 5-111 .
Incoming Call
Noti¿ cations On/Off Noti¿ es when an incoming call is received.
Auto Download SMS On/Off Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
SMS Noti¿ cations On/Off Noti¿ es when a new SMS is received.
Auto Download
Email
*1 On/Off Downloads E-mail automatically when the Bluetooth
® unit is connected
to the device.
Email Noti¿ cations On/Off Noti¿ es when a new E-mail is received.
Auto Download Call
History On/Off Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download
Contacts
*1 On/Off Downloads the phonebook automatically when the Bluetooth
® unit is
connected to the device.
Ringtone Fixed/In-band/
Off Changes the ringtone setting.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Sort Order First Name,
Last Name Displays the contact information in alphabetical order of the ¿ rst name.
Last Name,
First Name Displays the contact information in alphabetical order of the last name.
Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible phones) on page 5-129 .
Reset — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permission on the device side.

5–134
Interior Features
Audio Set [Type B (touchscreen)]
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
 


 Press the hang-up button.



 Say, “Cancel”.



 Operate the commander switch or the
centre display (only when vehicle is
stopped).

Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
 




 The voice recognition cannot be
performed while voice guidance or
the beep sound is operating. Wait
until the voice guidance or the beep
sound is ¿ nished before saying your
commands.




 Phone related commands are available
only when your phone is connected via
Bluetooth
® . Make sure your phone is
connected via Bluetooth ® before you
operate phone related voice commands.
 


 Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
 


 Do not speak too slowly or loudly (no
loud voice).
 


 Speak clearly, without pausing between
words or numbers.
 


 Dialects or different wording other
than hands-free prompts cannot be
recognised by voice recognition. Speak
in the wording speci¿ ed by the voice
commands.
 


 It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
 


 Close the windows to reduce loud
noises from outside the vehicle, or turn
down the airÀ ow of the air-conditioning
system while Bluetooth
® Hands-Free is
being used.
 


 Make sure the vents are not directing air
up towards the microphone.

NOTE
If the voice recognition performance is
not satisfactory.
Refer to Troubleshooting on page 5-140 .

5–135
Interior Features
Audio Set [Type B (touchscreen)]
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or
navigation can be operated. The commands in the () can be omitted. The speci¿ ed name and
number are put into the {}.
Standard command
Voice command Function
cancel Ends the voice recognition mode.
(go) back Returns to the previous operation.
help Usable commands can be veri¿ ed.
tutorial Basic voice commands and methods of use can be veri¿ ed.
(go to) home (screen)/main menu Moves to the home screen.
(go to) communication Moves to the communication screen.
(go to) navigation Moves to the navigation screen.
(go to) entertainment (menu) Moves to the entertainment screen.
(go to) settings Moves to the setting screen.
(go to) favourites Moves to the favourites screen.

Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in the downloaded phonebook.
Refer to Making a Call on page 5-124 .
Redial Call to the last contact you called.
Refer to Making a Call on page 5-124 .
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-124 .

5–14 0
Interior Features
Audio Set [Type B (touchscreen)]
Troubleshooting
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00—18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00—18:00 Central European Time)
(Worldwide)

49 (0) 6838 907 287 (8:00—18:00 Central European Time)
W e b :
http://www.mazdahandsfree.com

Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
® function and the Find
Mode/Visible setting *1 on the
device are turned on. If pairing is
still not possible after this, contact
an expert repairer, we recommend
an Authorised Mazda Repairer or
Mazda Bluetooth
® Hands-Free
Customer Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognised correctly. Perform pairing using the following
procedure. Clear “Mazda” stored in the device.
Perform pairing again.
Unable to perform pairing
The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting
*1 on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
® unit

5–141
Interior Features
Audio Set [Type B (touchscreen)]
NOTE
  When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogramme the pairing information to the Bluetooth ® unit.   If you pair your phone which has already been paired to your vehicle more than once
in the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
  Before you pair your device, make sure that Bluetooth ® is “ON”, both on your phone
and on the vehicle.
  If Bluetooth ® -enabled devices are used in the following locations or conditions,
connection via Bluetooth ® may not be possible.  


 The device is in a location hidden from the centre display such as behind or under a
seat, or inside the glove compartment.
 


 The device contacts or is covered by a metal object or body.



 The device is set to power-saving mode. 

 Different Bluetooth ® -enabled devices can be used for Bluetooth ® Hands-Free and
Bluetooth ® audio. For example, device A can be connected as a Bluetooth ® Hands-Free
device and device B can be connected as a Bluetooth ® audio device. However, the
following may occur when they are used at the same time.
 


 The Bluetooth ® connection of the device is disconnected.



 Noise occurs in the Hands-Free audio.



 Hands-Free operates slowly.

5–142
Interior Features
Audio Set [Type B (touchscreen)]
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
Excessive, slow speech.
Excessive, forceful speech
(shouting).

Speaking before the beep sound
has ended.

Loud noise (speaking or noise from
outside/inside vehicle).

A i rÀ ow from A/C is blowing
against the microphone.

Speaking in off-standard
expressions (dialect). Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers. False recognition of numbers
Poor voice recognition There is a malfunction in the
microphone. A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.
Phone-related voice recognition is
disabled There is a problem with the
connection between the Bluetooth
®
unit and the device. If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised The Bluetooth
® system is under a
condition in which recognition is
dif¿ cult. By carrying out the following
measures, the rate of recognition
will improve.
Clear memory from the phonebook
which is not used very often.

Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mum”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice. —
You want to skip guidance — Guidance can be skipped by quickly
pressing and releasing the talk
button.

Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.