
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
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Protected components
Fuse amp rating
Fuse or relay number
Rear washer relay.
Relay
1
Starter relay.
Relay
2
Blower motor relay.
Relay
3
Rear wiper relay.
Relay
4
Fuel pump relay.
Relay
5
Electronic cooling fan.
Relay
6
Rear window defroster.
Relay
7
Heated mirror relay.
Electronic cooling fan.
Relay
8
Run/start relay.
Relay
9
Power distribution box relay.
Relay
10
Power running boards.
40A*
11
Heated seats.
Run/start relay.
40A*
12
Starter relay.
30A*
13
Electronic cooling fan.
50A*
14
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Protected components
Fuse amp rating
Fuse or relay number
Trailer tow back up lamp.
15A**
31
Blower motor relay.
40A*
32
110-volt AC power point.
40A*
33
Auxiliary blower motor.
30A*
34
Powertrain control module relay.
50A*
35
Power liftgate.
30A*
36
Not used.
—
37
Not used.
—
38
Trailer tow backup lamps relay.
Relay
39
Electronic fan 2 relay.
Relay
40
Powertrain control module keep-alive power.
10A**
41
Run/start relay.
5A**
42
Brake on/off switch.
10A**
43
Fuel pump relay.
20A**
44
Not used (spare).
10A**
45
Front/rear washer pump.
15A**
46
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood release handle located under the left-hand side
of the instrument panel.
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Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See
Under Hood Overview (page 264). Turn
it counterclockwise and remove it. 3. Add engine oil that meets Ford
specifications.
See Capacities and
Specifications (page 332). You may have
to use a funnel to pour the engine oil into
the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on the
steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll to
the following message.
Settings
Press the right arrow button,
then from this menu scroll to
the following message.
Vehicle
Press the right arrow button,
then from this menu scroll to
the following message.
Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message.
Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}%
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FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. This vehicle may be fitted with more
than one battery. Removing the battery
cables from only one battery does not
disconnect your vehicle electrical system.
Make sure you disconnect the battery cables
from all batteries when disconnecting power.
Failure to do so may cause serious personal
injury or property damage. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
After cleaning or replacing the battery,
make sure you reinstall the battery cover or
shield.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect the low voltage battery performance
and durability. This may also affect the
performance of other electrical systems in
the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
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Because your vehicle
’s engine is
electronically controlled by a computer, some
control conditions are maintained by power
from the battery. When the battery is
disconnected or a new battery is installed,
the engine must relearn its idle and fuel trim
strategy for optimum driveability and
performance. Flexible fuel vehicles (FFV)
must also relearn the ethanol content of the
fuel for optimum driveability and
performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 339). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 90). Reset the radio station
presets.
See Audio System (page 339). 6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting. Battery Management System
(If Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery drain
is detected, the system temporarily disables
some electrical systems to protect the
battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery protection
actions are active. These messages are only
for notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
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•
Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time. We
recommend Motorcraft Bug and Tar
Remover.
• Remove any exterior accessories, for
example antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible. Exterior Chrome Parts
•
Apply a high quality-cleaning product to
bumpers and other chrome parts. Follow
the manufacturer’ s instructions. We
recommend Motorcraft Custom Bright
Metal Cleaner.
• Do not apply the cleaning product to hot
surfaces. Do not leave the cleaning
product on chrome surfaces longer than
the time recommended.
• Using other non-recommended cleaners
can result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover. Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free of debris or foreign material.
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