FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia:
8008443673
If calling from Kuwait:
22280384 FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company by emailing
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at: HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com
(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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How your vehicle differs from other
vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few noticeable
ways. Your vehicle may be: •
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up or
damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up or
damaging underbody components. All
other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
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Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half (1 ½) times as well
on the government course as a tire
graded 100. The relative performance
of tires depends upon the actual
conditions of their use, however, and
may depart significantly from the norm
due to variations in driving habits,
service practices, and differences in
road characteristics and climate.
Traction AA A B C
WARNING
The traction grade assigned to this
tire is based on straight-ahead
braking traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics. The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire
’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C WARNING
The temperature grade for this tire
is established for a tire that is
properly inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either separately or
in combination, can cause heat buildup
and possible tire failure. The temperature grades are A (the
highest), B and C, representing the tire
’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 139. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum
required by law.
Glossary of Tire Terminology
*Tire label: A label showing the original
equipment tire sizes, recommended
inflation pressure and the maximum
weight the vehicle can carry.
*
Tire Identification Number (TIN): A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire size
and date of manufacture. Also referred
to as DOT code.
*
Inflation pressure: A measure of the
amount of air in a tire.
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Always inflate your tires to the Ford
recommended inflation pressure even
if it is less than the maximum inflation
pressure information found on the tire.
The Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label or Tire
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label located on the B-pillar or the edge
of the driver's door. Failure to follow the
tire pressure recommendations can
cause uneven treadwear patterns and
adversely affect the way your vehicle
handles.
Note:
Do not reduce tire pressure to
change the ride characteristics of the
vehicle. If you do not maintain the
inflation pressure at the levels specified
by Ford, your vehicle may experience a
condition known as shimmy. Shimmy is
a severe vibration and oscillation in the
steering wheel after the vehicle travels
over a bump or dip in the road that does
not dampen out by itself. Shimmy may
result from significant under-inflation of
the tires, improper tires (load range, size,
or type), or vehicle modifications such
as lift-kits. In the event that your vehicle
experiences shimmy, you should slowly
reduce speed by either lifting off the
accelerator pedal or lightly applying the
brakes. The shimmy will cease as the
vehicle speed decreases.
Maximum Inflation Pressure is the tire
manufacturer's maximum permissible
pressure and the pressure at which the
maximum load can be carried by the tire.
This pressure is normally higher than the
manufacturer’ s recommended cold
inflation pressure which can be found
on the Safety Compliance Certification Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label located on the B-pillar or the edge
of the driver's door. The cold inflation
pressure should never be set lower than
the recommended pressure on the
Safety Compliance Certification Label
or Tire Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1 psi
(7 kPa) in inflation pressure. Check your
tire pressures frequently and adjust
them to the proper pressure which can
be found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning
they are not hot from driving even a
mile.
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Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’
s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or
signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from functioning properly. Always check the TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to
ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to
function properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules and
with RSS-210 of Industry Canada. Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
This device complies with part 15 of the FCC
Rules and with Licence exempt RSS
Standards of Industry Canada. Operation is
subject to the following two conditions:
•
This device may not cause harmful
interference.
• This device must accept any interference
received, including interference that may
cause undesired operation. Changing Tires With a Tire Pressure
Monitoring System
Note:
Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and
is not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
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Customer action required
Possible cause
Low tire pressure warning light
On vehicles with different front and rear tire pressures, the system
must be retrained following every tire rotation. See Tire Care
(page 298).
Tire rotation without sensor training
Repair the damaged road wheel and tire assembly and reinstall
it on the vehicle to restore system function. For a description on
how the system functions, see
When your temporary spare tire
is installed in this section.
Spare tire in use
Flashing warning light
If the tires are properly inflated and the spare tire is not in use but
the light remains on, contact your authorized dealer as soon as
possible.
Tire pressure monitoring system
malfunction
When Inflating Your Tires
When putting air into your tires (such as at a
gas station or in your garage), the tire
pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over
20 mph (32 km/h) for the light to turn off after
you have filled your tires to the
recommended inflation pressure. How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system monitors
tire pressure in each pneumatic tire. While
driving in a normal manner, a typical
passenger tire inflation pressure may
increase about 2 to 4 psi (14 to 28 kPa) from
a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as being
significantly lower than the recommended
inflation pressure and activate the system
warning light for low tire pressure.
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Specification
Name
WSS-M97B44-D2
Engine coolant (Canada):
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
WSS-M6C65-A2
Brake fluid:
Motorcraft® DOT 4 LV High Performance Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-A
Automatic transmission fluid (U.S. and Mexico):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Automatic transmission fluid (Canada):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C942-A
Front axle fluid:
Motorcraft® SAE 75W-85 Hypoid Gear Lube
XY-75W85-QL
WSS-M2C942-A
Rear axle fluid:
Motorcraft® SAE 75W-85 Hypoid Gear Lube
XY-75W85-QL
ESP-M2C166-H
Transfer case fluid (Four Wheel Drive with Electronic Shift On the Fly)\
(U.S. and Mexico):
Motorcraft® Transfer Case Fluid
XL-12
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Specification
Name
ESP-M2C166-H
Transfer case fluid (Four Wheel Drive with Electronic Shift On the Fly)\
(Canada):
Motorcraft® Transfer Case Fluid
CXL-12
WSS-M2C938-A
Transfer case fluid (Four Wheel Drive with Torque On Demand) (U.S. and Mexico):
MERCON® LV
Motorcraft® Transfer Case Fluid
XT-10-QLVC
WSS-M2C938-A
Transfer case fluid (Four Wheel Drive with Torque On Demand) (Canada):
MERCON® LV
Motorcraft® Transfer Case Fluid
CXT-10-LV12
WSB-M8B16-A2
Windshield washer fluid (U.S. and Mexico):
Motorcraft® Premium Windshield Wash Concentrate with Bitterant
ZC-32-B2
WSB-M8B16-A2
Windshield washer fluid (Canada):
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft® R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft® R-134a Refrigerant
CYN-16-R
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