
Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipsti\
ck). Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s.
462
Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For specific recommendations, see your
dealership service advisor or technician.
Perform the services shown in the following
tables when specified or within 3,000 mi
(4,800 km) of the message appearing in the
information display prompting you to change
your oil. •
Example 1
: The message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not come
on, but the odometer reads 30,000 mi
(48,000 km) (for example, the Intelligent
Oil-Life Monitor was reset at 25,000 mi
(40,000 km)). Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Change transfer case fluid (Four-wheel drive vehicles).
Every 60,000 mi
(96,000 km) Replace spark plugs. Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter. *
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter \
change.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.*
Every 5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
Replace front wheel bearing grease and grease seals if non-sealed bearing\
s are used (Two-wheel drive
vehicles).
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter \
change.
Exceptions
There are several exceptions to the Normal
Schedule. Axle and Transfer Case Maintenance
Axle(s) and transfer case (four-wheel drive
vehicles) fluid changes or level checks are
not required unless a leak is suspected or
the assembly has been submerged in water.
During long periods of trailer towing with
outside temperatures above 70°F (21°C) or
at wide-open throttle for long periods above45 mph (72 km/h), change the rear axle fluid
every 30,000 mi (48,000 km) or three
months, whichever comes first, if the rear
axle is filled with non-synthetic fluid. This
interval can be waived and the 150,000 mi
(240,000km) service interval can continue if
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Lincoln Protect..............................................453
Lincoln Protect (CANADA ONLY)....................454
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................453
Load Carriers See: Roof Racks and Load Carriers................210
Load Carrying................................................209
Load Limit
.........................................................211
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................215
Vehicle Loading - with and without a Trailer..................................................................211
Locking and Unlocking
..................................61
Activating Intelligent Access.............................62
Autolock..................................................................63
Auto Relock............................................................63
Autounlock.............................................................63
Battery Saver.........................................................64
Enabling or Disabling Autolock and Autounlock.........................................................63
Illuminated Entry...................................................64
Illuminated Exit......................................................64
Power Door Locks.................................................61
Remote Control......................................................61
Smart Unlocks for Intelligent Access Keys.....................................................................62 Lug Nuts
See: Changing a Road Wheel..........................319
M
Maintenance..................................................262 General Information...........................................262
Media Hub
......................................................347
Memory Function..........................................132
Easy Entry and Exit Feature..............................134
Saving a PreSet Position...................................133
Message Center See: Information Displays.................................
102
Mirrors See: Heated Windows and Mirrors.................127
See: Windows and Mirrors.................................90
Mobile Communications Equipment
...........14
Moonroof..........................................................94 Bounce-Back..........................................................95
Opening and Closing the Moonroof................94
Venting the Moonroof.........................................95
Motorcraft Parts
............................................329
MyKey Troubleshooting................................59
MyKey™..............................................................54 Principle of Operation..........................................54 N
Navigation......................................................404
cityseeker..............................................................413
Destination Mode...............................................405
Map Mode............................................................404
Navigation Map Updates...................................
413
Navigation Menu.................................................410
SiriusXM Traffic and Travel Link.......................
413
Waypoints..............................................................412
Normal Scheduled Maintenance.............460 Intelligent Oil-Life Monitor...............................
460
Normal Maintenance Intervals........................462
O
Oil Change Indicator Reset........................267
Oil Check See: Engine Oil Check......................................266
Opening and Closing the Hood...............262
Ordering Additional Owner's Literature ......................................................
243
Obtaining a French Owner’ s Manual............243
Overhead Console
.......................................152
524
Navigator (TB5) Canada/United States of America, enUSA, First Printing Index