
Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65
...............................12
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........13
Special Notices
.................................................13
Mobile Communications Equipment
...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................16
Child Safety
General Information
........................................17
Installing Child Restraints
..............................19
Booster Seats
..................................................28
Child Restraint Positioning
............................31
Child Safety Locks..........................................32 Seatbelts
Principle of Operation....................................34
Fastening the Seatbelts................................35
Seatbelt Height Adjustment.........................38
Seatbelt Warning Lamp and Indicator
Chime
............................................................39
Seatbelt Reminder..........................................40
Child Restraint and Seatbelt Maintenance.................................................41
Seatbelt Extension
.........................................42
Personal Safety System ™
Personal Safety System ™
..............................43
Supplementary Restraints System
Principle of Operation
....................................44
Driver and Passenger Airbags....................45
Front Passenger Sensing System...............47
Side Airbags
.....................................................49
Driver and Passenger Knee Airbags.........50
Safety Canopy™................................................51
Crash Sensors and Airbag Indicator
..........52 Airbag Disposal
...............................................53
Keys and Remote Controls
General Information on Radio Frequencies.................................................54
Remote Control...............................................55
Replacing a Lost Key or Remote Control..........................................................59
MyKey™
Principle of Operation...................................60
Creating a MyKey............................................61
Clearing All MyKeys
.......................................62
Checking MyKey System Status.................62
Using MyKey With Remote Start Systems.........................................................63
MyKey Troubleshooting
................................63
Locks
Locking and Unlocking
.................................65
Keyless Entry.....................................................71
Interior Luggage Compartment Release..........................................................73
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Security
Passive Anti-Theft System............................75
Anti-Theft Alarm..............................................76
Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control
...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................82
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87 Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Welcome Lighting
............................................91
Interior Lamps
...................................................91
Ambient Lighting
............................................92
Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror
...................................................97
Sun Visors.........................................................98
Sun Shades......................................................98
Moonroof..........................................................98
Instrument Cluster
Gauges..............................................................101
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108 Information Messages
...................................114
Climate Control
Automatic Climate Control..........................134
Hints on Controlling the Interior Climate.........................................................136
Heated Windows and Mirrors....................137
Cabin Air Filter
...............................................138
Remote Start...................................................138
Seats
Sitting in the Correct Position....................139
Head Restraints
.............................................139
Power Seats.....................................................141
Memory Function..........................................145
Rear Seats.......................................................146
Heated Seats
..................................................147
Climate Controlled Seats
............................148
Rear Seat Armrest
.........................................150
Universal Garage Door Opener
Universal Garage Door Opener
.................151
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

Cleaning the Interior....................................323
Cleaning the Instrument Panel and Instrument Cluster Lens.........................325
Cleaning Leather Seats..............................326
Repairing Minor Paint Damage.................326
Cleaning the Alloy Wheels.........................327
Vehicle Storage
.............................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................330
Tire Care
.........................................................337
Using Summer Tires
....................................352
Using Snow Chains......................................352
Tire Pressure Monitoring System
.............353
Changing a Road Wheel.............................357
Technical Specifications
.............................365
Capacities and Specifications
Engine Specifications - 2.0L......................367
Engine Specifications - 3.0L......................368
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
Vehicle Identification Number...................372 Vehicle Certification Label.........................372
Transmission Code Designation...............373
Capacities and Specifications - 2.0L.......374
Capacities and Specifications - 3.0L.......379
Audio System
General Information.....................................386
Audio Unit - Vehicles With: Premium AM/
FM/CD
.........................................................387
Media Hub......................................................389
SYNC™ 3
General Information
.....................................390
Home Screen
................................................407
Using Voice Recognition............................408
Entertainment.................................................419
Climate............................................................432
Phone..............................................................436
Navigation......................................................444
Apps
.................................................................454
Settings...........................................................457
SYNC™ 3 Troubleshooting..........................474 Accessories
Accessories....................................................491
Lincoln Protect
Lincoln Protect
..............................................493
Scheduled Maintenance
General Maintenance Information...........495
Normal Scheduled Maintenance
.............499
Special Operating Conditions Scheduled Maintenance.............................................503
Scheduled Maintenance Record..............507
Appendices
End User License Agreement...................527
Type Approvals.............................................546
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle. Safety alert
See Owner's Manual
7
MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE154903

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340

Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See SYNC™ 3 (page 390).
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
12
MKZ (CC9) Canada/United States of America, enUSA, First Printing Introduction

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not follow
the instruction highlighted by the warning
symbol. Failure to follow the specific
warnings and instructions could result in
personal injury. Never place front seat mounted
rear-facing child or infant seats in front
of an active passenger airbag. 13
MKZ (CC9) Canada/United States of America, enUSA, First Printing Introduction

GENERAL INFORMATION
See the following sections for directions on
how to properly use safety restraints for
children.
WARNINGS
Always make sure your child is secured
properly in a device that is appropriate
for their height, age and weight. Child safety
restraints must be bought separately from
your vehicle. Failure to follow these
instructions and guidelines may result in an
increased risk of serious injury or death to
your child. WARNINGS
All children are shaped differently. The
recommendations for safety restraints
are based on probable child height, age and
weight thresholds from the National Highway
Traffic Safety Administration and other safety
organizations, or are the minimum
requirements of law. We recommend
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed in
your vehicle. To locate a child seat fitting
station and CPST, contact NHTSA toll free
at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada, contact WARNINGS
Transport Canada toll free at 1-800-333-0371
or go to www.tc.gc.ca to find a Child Car Seat
Clinic in your area. Failure to properly restrain
children in safety seats made especially for
their height, age, and weight may result in
an increased risk of serious injury or death
to your child. Do not leave children or animals
unattended in the vehicle. On hot days,
the temperature in the trunk or vehicle
interior can rise very quickly. Exposure of
people or animals to these high
temperatures for even a short time can cause
death or serious heat-related injuries,
including brain damage. Small children are
particularly at risk. 17
MKZ (CC9) Canada/United States of America, enUSA, First Printing Child Safety