Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.
A
Driver temperature control:
Adjust the temperature setting on the driver side.
B
MAX defrost:
Press to switch on defrost. Outside air flows through the windshield ve\
nts, air conditioning automatically turns on,
and fan automatically adjusts to the highest speed. You can also use this setting to defrost and clear the windshield of a th\
in covering
of ice. The heated rear window also automatically turns on when you select max\
imum defrost.
C
Air distribution control: Press to switch airflow from the windshield, instrument panel, or footw\
ell vents on or off. You can distribute
air through any combination of these vents.
D
MAX A/C:
Press to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioni\
ng automatically turns
on, and the fan automatically adjusts to the highest speed.
E
Passenger temperature control:
Adjust the temperature setting on the passenger side.
F
Recirculated air: Press to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted\
odors from entering your vehicle.
G
Note:
Recirculated air may also turn on and off automatically in instrument pan\
el or instrument panel and floor airflow modes during
hot weather to improve cooling efficiency.
A/C:
Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach
a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air ve\
nts.
H
AUTO:
Press to switch on automatic operation. Adjust to select the desired te\
mperature. Fan speed, air distribution, air conditioning
operation, and outside or recirculated air are automatically adjusted to\
heat or cool the vehicle to maintain the desired temperature .
You can also switch off dual zone mode by pressing and holding for more t\
han two seconds.
I
Heated seats:
Press to switch the heated seats on and off. See Climate Controlled Seats (page 148).
J
Climate controlled seats:
Press to switch the cooled seats on and off. See Climate Controlled Seats (page 148).
K
Heated steering wheel:
Press to switch the heated steering wheel on and off.
L
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Climate Control
Note:
If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Select the AUTO function.
2. Adjust the temperature function to the desired setting.
Recommended Settings for Heating
1. Select the
AUTO function.
2. Adjust the temperature function to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Cooling the Interior Quickly
1. Select the
MAX A/C function.
Recommended Settings for Cooling
1. Select the
AUTO function. 2. Adjust the temperature function to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost button.
2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
HEATED WINDOWS AND MIRRORS
Note: Make sure the engine is running
before operating the heated windows.
Note: Depending on your remote start
settings, the heated windows, mirrors and
wipers may remain on after remote starting
the vehicle. Heated Rear Window Press the button to clear the
heated rear window of thin ice and
fog. The heated rear window will
automatically turn off after a short period of
time. Press the button again to switch it off.
Note: An indicator on the button illuminates
when active.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
Heated Exterior Mirrors
(If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
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Operating AWD Vehicles With Spare
or Mismatched Tires
WARNING
Only use replacement tires and wheels
that are the same size, load index,
speed rating and type (such as P-metric
versus LT-metric or all-season versus
all-terrain) as those originally provided by
Ford. The recommended tire and wheel size
may be found on either the Safety
Compliance Certification Label (affixed to
either the door hinge pillar, door-latch post,
or the door edge that meets the door-latch
post, next to the driver’ s seating position), or
the Tire Label which is located on the B-Pillar
or edge of the driver’ s door. If this
information is not found on these labels, then
you should contact your authorized dealer
as soon as possible. Use of any tire or wheel
not recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of loss
of vehicle control, vehicle rollover, personal
injury and death. A spare tire of a different size other than the
tire provided should never be used. The
AWD system may disable automatically and
enter front-wheel drive only mode to protect
driveline components if a non-full sized tire
is installed. This condition may display an
AWD OFF message in the information
display. If there is an AWD OFF message in
the information display from using a non-full
sized spare tire, this indicator should turn off
after reinstalling the repaired or replaced
normal road tire and cycling the ignition off
and on. It is recommended to reinstall the
repaired or replaced road tire as soon as
possible.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to front-wheel drive or damage the AWD
system. However, the AWD system is
capable of tolerating any combination of new
and worn tires of the same original tire size.
For example, using 3 worn tread tires and 1
new tread tire all of the same original tire
size, can be tolerated by the AWD system. Driving In Special Conditions With All-
Wheel Drive (AWD)
AWD vehicles are equipped for driving on
sand, snow, mud and rough roads and have
operating characteristics that are somewhat
different from conventional vehicles, both on
and off the highway.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Lower gear operation
will maximize the engine and transmission
cooling capability.
Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll to
the following message.
Settings
Press the right arrow button,
then from this menu scroll to
the following message.
Vehicle
Press the right arrow button,
then from this menu scroll to
the following message.
Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message.
Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}% Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, spilling coolant on
hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield. WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. Steam
and hot liquid can come out forcefully when
you loosen the cap slightly. Do not add coolant further than the
MAX mark.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 495).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We recommend,
Robinair® Coolant and Battery Refractometer
75240 (Rotunda tool part number:
ROB75240). We do not recommend the use
of hydrometers or coolant test strips for
measuring coolant concentration.
Note:
Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Adding Coolant WARNING
Never remove the coolant reservoir
cap while the engine is running or hot. It is very important to use prediluted coolant
meeting the correct specification in order to
avoid plugging the small passageways in the
engine cooling system. See Capacities and
Specifications (page 374). Incorrect
prediluted coolant use can cause damage
not covered by the vehicle Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See Capacities and
Specifications
(page 367).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. Note:
During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing of
prediluted coolant or using an incorrect
prediluted coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
In case of emergency, you can add a large
amount of water without prediluted coolant
in order to reach a vehicle service location.
On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We
recommend Motorcraft Premium Cooling
System Flush.
3. Refill with prediluted coolant as soon as possible.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
Water alone, without prediluted coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of the
coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process is
not yet available. Dispose of used engine coolant in an
appropriate manner. Follow your
community’
s regulations and standards for
recycling and disposing of automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60% provides
improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to decrease the
coolant concentration to 40%.
• A coolant concentration of 40% provides
improved overheat protection. Coolant
concentrations below 40% decrease the
freeze and corrosion protection
characteristics of the coolant and may
cause engine damage. Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient temperature,
vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the coolant
temperature gauge moves toward the red
zone:
A warning lamp illuminates and a
message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminates which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Vehicle Care