2017 LINCOLN MKZ service

Transmission
Action
Message
See your authorized dealer.
Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overheating Stop Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Over Temperature Stop
Safely
See your authorized dealer.
Transmission Service Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot Press Brake
Displays when the transmission has overheated and has limited functional\
ity. See Automatic
Transmission (page 173).
Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical afte\
r reconnecting or rechargingthe battery until you cycle the ignition to the on mode.
See Changing the 12V Battery (page
312).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission AdaptMode
Displays when the transmission shift lever is locked and unable to select gears.
Transmission IndicatMode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission IndicatMode Lockup Off
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays

Action
Message
Displays when an invalid gear has been selected.
Invalid Gear Selection
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 173).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 173).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See General Information (page 108).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays

Action
Message
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
S for Drive Service Required
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Sport Unavailable
Service Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays

Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
If you have run out of fuel:
•
You may need to cycle the ignition from
off to on several times after refueling to
allow the fuel system to pump the fuel
from the tank to the engine. On
restarting, cranking time will take a few
seconds longer than normal. With keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the engine. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on. For more information on the
service engine soon indicator, See
Warning Lamps and Indicators (page
103). Refilling With a Portable Fuel Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others. Note:
Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included fuel funnel
has been specially designed to work safely
with your vehicle.
When filling the vehicle ’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuel and Refueling

•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system. See
Scheduled Maintenance (page 495).
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly. An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the fuel—the
engine may misfire or run poorly
• the fuel fill inlet may not have closed
properly.
See Refueling (page 167).
• driving through deep water—the
electrical system may be wet.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuel and Refueling

You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city/highway driving. No
additional vehicle service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance
(I/M) Testing
Some state/provincial and local governments
may have Inspection/Maintenance (I/M)
programs to inspect the emission control
equipment on your vehicle. Failure to pass
this inspection could prevent you from
getting a vehicle registration. If the service engine soon indicator
is on or the bulb does not work,
you may need to have the vehicle
serviced. See On-Board Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, your
vehicle is not ready for I/M testing.
If the vehicle ’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that the vehicle is
ready for I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If the
vehicle is not ready for I/M testing, you may
need to perform the following driving cycle
consisting of mixed city and highway driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight hours
without starting the engine. Then, start the
engine and complete the above driving
cycle. The engine must warm up to its normal
operating temperature. Once started, do not
turn off the engine until the above driving
cycle is complete. If the vehicle is still not
ready for I/M testing, you will have to repeat
the above driving cycle.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuel and Refueling

USING ALL-WHEEL DRIVE (If Equipped)
All-Wheel Drive (AWD) uses all four wheels
to power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input from
the operator.
Note: Your vehicle may be equipped with
Dynamic Torque Vectoring. This feature uses
all four wheels to power the vehicle and
independently controls the torque to each
rear wheel. In addition, the system has the
ability to over speed the outside rear wheel
in a turn. This increases traction and
handling performance, allowing the vehicle
to travel through road conditions and have
path following capability superior to
conventional two-wheel drive and AWD
vehicles. The Dynamic Torque Vectoring
system is active all the time and requires no
input from the operator. Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities in
which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions. Operating
your vehicle under other than those
conditions could subject the vehicle to
excessive stress which might result in
damage which is not covered under your
warranty.
Note: When an AWD system fault is present,
the warning
AWD Malfunction Service
Required displays in the information display.
The AWD system is not functioning correctly
and defaulted to front-wheel drive. When
this warning displays, have your vehicle
serviced at an authorized dealer. Note:
The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to front-wheel
drive. This may occur if the vehicle is
operated in extreme conditions with
excessive wheel slip, such as deep sand.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF
message will turn off and normal
AWD function returns. If the engine is not
stopped, the
AWD OFF message turns off
when the system cools and normal AWD
function returns.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)

All-Wheel Drive Messages
Action / Description
AWD Messages
Displays when the system automatically disables to protect itself. This
may be caused by operating the vehicle with the compact tire installed,
if the system is overheating or if there is an issue with another vehicl\
e
system preventing AWD operation. The system resumes normal
operation and clears this message after cycling the ignition on and
off and driving a short distance with the road tire re-installed, after
the system is allowed to cool or after the other vehicle system issues
are resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reduced
power light when the system is not operating properly. If the message
stays on or continues to come on, contact your authorized dealer as
soon as possible.
AWD Malfunction Service Required
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive (If Equipped)