Note:
If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Select the AUTO function.
2. Adjust the temperature function to the desired setting.
Recommended Settings for Heating
1. Select the
AUTO function.
2. Adjust the temperature function to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Cooling the Interior Quickly
1. Select the
MAX A/C function.
Recommended Settings for Cooling
1. Select the
AUTO function. 2. Adjust the temperature function to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost button.
2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
HEATED WINDOWS AND MIRRORS
Note: Make sure the engine is running
before operating the heated windows.
Note: Depending on your remote start
settings, the heated windows, mirrors and
wipers may remain on after remote starting
the vehicle. Heated Rear Window Press the button to clear the
heated rear window of thin ice and
fog. The heated rear window will
automatically turn off after a short period of
time. Press the button again to switch it off.
Note: An indicator on the button illuminates
when active.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
Heated Exterior Mirrors
(If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
137
MKZ (CC9) Canada/United States of America, enUSA, First Printing Climate ControlE184884
•
You can reset the timer by interacting
with your vehicle (such as pressing the
brake pedal or accelerator pedal).
• You can temporarily switch off the
shutdown feature any time the ignition is
on (for the current ignition cycle only).
Use the information display to do so. See
Information Displays (page 108).
• During the countdown before engine
shutdown, you are prompted to press OK
or RESET (depending on your type of
information display) to temporarily switch
the feature off (for the current ignition
cycle only).
Stopping the Engine When Your
Vehicle is Stationary
1. Put the transmission in position
P.
2. Press the button once.
3. Apply the parking brake.
Note: This switches off the ignition, all
electrical circuits, warning lamps and
indicators. Note:
If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.
Stopping the Engine When Your
Vehicle is Moving WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance. The
steering will not lock, but higher effort will
be required. When the ignition is switched
off, some electrical circuits, including air
bags, warning lamps and indicators may also
be off. If the ignition was turned off
accidentally, you can shift into neutral (N) and
re-start the engine. 1. Put the transmission in position
N and
use the brakes to bring your vehicle to a
safe stop.
2. When your vehicle has stopped, put the transmission in position
P.
3. Press and hold the button for one second, or press it three times within two
seconds. 4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
your authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes.
Carbon monoxide is present in exhaust
fumes. Take precautions to avoid its
dangerous effects. Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the following:
•
Open the windows at least
1 in (2.5 cm).
• Set your climate control to outside air.
162
MKZ (CC9) Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine
BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds. •
Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings. •
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
256
MKZ (CC9) Canada/United States of America, enUSA, First Printing Driving Hints
WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it. Note:
See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 386). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 93). Reset the radio station
presets. See Audio System (page 386).
313
MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate. Note:
Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts, as
these actions may weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong detergents. Such
products could contaminate the side airbag
system and affect performance of the side
airbag in a collision. Note:
Follow the same procedure for
cleaning leather seats when cleaning leather
interior. See Cleaning Leather Seats (page
326).
323
MKZ (CC9) Canada/United States of America, enUSA, First Printing Vehicle Care
Driver temperature: Touch up or down to adjust the temperature.
A
AUTO:
Touch the button to switch on automatic operation. Select the desired tem\
perature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, \
and selects outside air or recirculated air to heat or cool the
vehicle in order to maintain the desired temperature.
B
Defrost:
A pop up appears on the screen to display the defrost options.
C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield\
vents, the fan automatically adjusts to the
highest speed and the driver and passenger temperatures are set to HI. Y\
ou can use this setting to defog or clear a thin covering
of ice from the windshield. The heated rear window also automatically tu\
rns on when you select MAX Defrost.
Defrost:
Distributes air through the windshield defroster vents and demister vent\
s.
Heated rear window:
Turns the heated rear window on and off. See Heated Windows and Mirrors (page 137).
Power:
Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteri\
ng
the vehicle.
D
DUAL:
This button lights up when the passenger controls are active. To switch the off and link the passenger temperature to the
driver temperature, touch the DUAL button.
E
Note:
the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust th\
e
passenger temperature.
Passenger temperature:
Touch up or down to adjust the temperature.
F
Fan speed:
Touch up or down to increase or decrease the volume of air that circulate\
s in your vehicle.
G
Note:
You cannot adjust the fan speed when the system is set to AUTO or MAX A/C.
A/C:
A pop-up appears on the screen to display the air conditioning options.\
H
434
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
481
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Auxiliary Power Points.................................156
110 Volt AC Power Point....................................156
12 Volt DC Power Point......................................156
Locations...............................................................156
AWD See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System..................231 Switching the System Off and On..................233
System Errors......................................................233
Using the System................................................231
Bonnet Lock See: Opening and Closing the Hood............295
Booster Seats..................................................28
Types of Booster Seats.......................................29
Brake Fluid Check..........................................311
Brakes..............................................................188 General Information............................................188
Breaking-In....................................................256
Bulb Specification Chart..............................316
C
Cabin Air Filter
...............................................138 California Proposition 65
...............................12
Capacities and Specifications - 2.0L.......374 Specifications......................................................375
Capacities and Specifications - 3.0L.......379 Specifications.......................................................381
Capacities and Specifications...................367
Car Wash See: Cleaning the Exterior................................
321
Center Console..............................................158 Rear Seat Armrest...............................................158
Changing a Bulb
............................................316
Lamp Assembly Condensation........................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................292 Fuses.....................................................................292
Changing a Road Wheel.............................357 Changing a Road Wheel Procedure..............
359
Dissimilar Spare Wheel and Tire Assembly Information......................................................358
Stowing the Flat Tire..........................................363
Stowing the Flat Tire Using the Retainer Strap..................................................................363
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................319
Changing the Wiper Blades........................314
Checking MyKey System Status.................62 MyKey Distance....................................................62
Number of Admin Keys.......................................63 Number of MyKeys...............................................62
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance...................................................41
Child Restraint Positioning
............................31
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................32 Left-Hand Side.......................................................33
Right-Hand Side....................................................33
Cleaning Leather Seats..............................326
Cleaning Products
.......................................320
Cleaning the Alloy Wheels.........................327
Cleaning the Engine....................................322
Cleaning the Exterior
....................................321
Exterior Chrome Parts........................................321
Exterior Plastic Parts..........................................322
Stripes or Graphics............................................322
Underbody...........................................................322
Under Hood.........................................................322
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................325
Cleaning the Interior....................................323
Cleaning Alcantara Microfiber Cloth
Fabric................................................................324
Cleaning the Windows and Wiper Blades
...........................................................323
Clearing All MyKeys.......................................62
552
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index