
•
DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate control
buttons:
Control the temperature, fan
speed or settings of the climate control
system.
See Climate Control (page 134).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. setting is set on
before a crash, the system will not dial for
help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone
which could prevent 911 Assist from working
properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information. Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by visiting: Website
owner.lincoln.com
www.syncmyride.ca
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Note:
Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting. To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
418
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

USB Ports
The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device. Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 454).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS. SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE
Touch the climate button on the touchscreen
to access your climate control features.
Depending on your vehicle line and option
package, your climate screen may look
different from one of the screens shown
below. Your screen may not contain all of
the features shown.
Note:
You can switch temperature units
between Fahrenheit and Celsius.
See
Settings (page 457).
432
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3E211463

A
A/C
See: Climate Control...........................................134
About This Manual............................................7
ABS See: Brakes...........................................................188
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................188
Accessories....................................................491 Exterior Style........................................................491
Interior Style..........................................................491
Lifestyle..................................................................491
Peace of Mind......................................................491
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control..............216
Active Park Assist.........................................203 Deactivating the Active Park Assist
Feature.............................................................209
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................203
Troubleshooting the System...........................209
Adaptive Headlamps.....................................89
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316 Vertical Aim Adjustment....................................315
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control...........................................134
Air Filter See: Changing the Engine Air Filter...............319
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................527
Apps
.................................................................454
........................................................................\
.........454
SiriusXM Traffic and Travel Link.....................456
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107 Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................386
General Information...........................................386
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................387
Auto Hold.........................................................191 Using Auto Hold..................................................193
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................134 Automatic Fan Settings......................................136
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................177
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................177
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check............................................................307
6F35/HF35 transmission..................................307
6F50/6F55 Transmission.................................308
Autowipers.......................................................82
551
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Climate............................................................432
Climate Control..............................................134
Climate Controlled Seats............................148
Cooled Seats........................................................149
Coolant Check See: Engine Coolant Check............................303
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming or Changing Configurable
Settings...............................................................62
Cross Traffic Alert.........................................233 False Alerts...........................................................237
Switching the System Off and On..................237
System Errors......................................................237
System Lights, Messages and Audible
Alerts.................................................................236
System Limitations.............................................236
Using the System...............................................233
Cruise Control
.................................................80
Principle of Operation........................................215
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control................................
215
Customer Assistance..................................267 D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................87
Direction Indicators
........................................90
Lane Change.........................................................90
Drive Control
..................................................241
LINCOLN DRIVE CONTROL.............................241
Driver Alert
.....................................................225
Using Driver Alert...............................................225
Driver and Passenger Airbags....................45 Children and Airbags...........................................46
Proper Driver and Front Passenger Seating
Adjustment.........................................................46
Driver and Passenger Knee Airbags.........50
Driving Aids...................................................225
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps............................87 E
Economical Driving
......................................256
Electric Parking Brake..................................189
Applying the electric parking brake...............189
Applying the electric parking brake when the
vehicle is moving............................................190
Battery With No Charge.....................................191
Releasing the electric parking brake.............190
Emission Control System
.............................170
On-Board Diagnostics (OBD-II).........................171
Readiness for Inspection/Maintenance (I/M)
Testing................................................................172
End User License Agreement...................527 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................527
Engine Block Heater....................................163 Using the Engine Block Heater.......................163
Engine Coolant Check................................303 Adding Coolant...................................................304
Engine Coolant Temperature
Management...................................................306
Fail-Safe Cooling................................................305
Recycled Coolant...............................................305
Severe Climates.................................................305
Engine Immobilizer See: Passive Anti-Theft System........................75
553
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

General Maintenance Information...........495
Multi-Point Inspection........................................498
Owner Checks and Services...........................497
Protecting Your Investment.............................495
Why Maintain Your Vehicle?............................495
Why Maintain Your Vehicle at Your Dealership?......................................................495
Getting Assistance Outside the U.S. and Canada..........................................................271
Getting the Services You Need
................267
Away From Home...............................................267
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay
......................................87
Head Restraints.............................................139
Adjusting the Head Restraint...........................140
Tilting Head Restraints .......................................141
Heated Seats
..................................................147
Front Seats............................................................147
Rear Seats.............................................................148
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................137
Heated Exterior Mirrors......................................
137
Heated Rear Window ..........................................137
Heated Wiper Park..............................................138
Heating See: Climate Control...........................................134
Hints on Controlling the Interior Climate..........................................................136
Cooling the Interior Quickly..............................137
General Hints........................................................136
Heating the Interior Quickly..............................137
Recommended Settings for Cooling .............137
Recommended Settings for Heating..............137
Side Window Defogging in Cold Weather.............................................................137
Hints on Driving With Anti-Lock Brakes...........................................................188
Home Screen
................................................407
Hood Lock See: Opening and Closing the Hood............295
I
In California (U.S. Only)...............................268
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
Adaptive Headlamps...........................................116
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm........................................................................\
117
Automatic Engine Shutdown.............................117
AWD........................................................................\
.118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Doors and Locks.................................................120
Driver Alert.............................................................121
Fuel........................................................................\
..121
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Pre-Collision Assist.............................................128
Remote Start.........................................................128
Seats.......................................................................129
Starting System ...................................................129
Tire Pressure Monitoring System....................130
555
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Towing Points................................................265
Installing the Recovery Hook..........................265
Recovery Hook Location..................................265
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................249
Traction Control.............................................194 Principle of Operation........................................194
Transmission Code Designation...............373
Transmission...................................................173
Transmission See: Transmission................................................173
Transporting the Vehicle............................264
Type Approvals.............................................546 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................546
U
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
Using Adaptive Cruise Control..................216 Automatic Cancellation....................................220
Blocked Sensor..................................................222
Canceling the Set Speed.................................
220 Changing the Set Speed..................................220
Detection Issues..................................................221
Following a Vehicle.............................................218
Following a Vehicle to a Complete Stop.......218
Hilly Condition Usage........................................221
Overriding the System......................................220
Park Brake Application......................................221
Resuming the Set Speed.................................
220
Setting the Adaptive Cruise Speed................217
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................................
217
Setting the Gap Distance..................................218
Switching Adaptive Cruise Control Off..........221
Switching Adaptive Cruise Control On..........217
Switching to Normal Cruise Control..............224
System Not Available........................................222
Using All-Wheel Drive..................................179 Driving In Special Conditions With All-Wheel
Drive (AWD).......................................................181
Operating AWD Vehicles With Spare or Mismatched Tires............................................181
Using Cruise Control....................................215 Switching Cruise Control Off............................216
Switching Cruise Control On............................215
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains......................................352
Using Stability Control
..................................197 Using Summer Tires
....................................352
Using Traction Control.................................194 Switching the System Off..................................194
System Indicator Lights and Messages.........
194
Using a Switch......................................................194
Using the Information Display Controls.........194
Using Voice Recognition............................408 Audio Voice Commands....................................410
Climate Voice Commands..................................411
Mobile App Voice Commands.........................415
Navigation Voice Commands...........................414
Phone Voice Commands....................................411
SiriusXM Traffic and Travel Link Voice
Commands.......................................................416
Voice Settings Commands................................417
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................270
V
Vehicle Care
..................................................320
General Information...........................................320
Vehicle Certification Label.........................372
Vehicle Identification Number...................372
Vehicle Storage
.............................................327
Battery...................................................................328
Body.......................................................................327
Brakes...................................................................328
560
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index