Cleaning the Engine.....................................316
Cleaning the Windows and Wiper Blades..........................................................317
Cleaning the Interior.....................................317
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................319
Cleaning Leather Seats..............................320
Repairing Minor Paint Damage
.................320
Cleaning the Alloy Wheels.........................321
Vehicle Storage
.............................................321
Wheels and Tires
Tire Sealant and Inflator Kit.......................324
Tire Care..........................................................331
Using Summer Tires....................................345
Using Snow Chains
......................................346
Tire Pressure Monitoring System
.............347
Technical Specifications.............................352
Capacities and Specifications
Engine Specifications
..................................354
Motorcraft Parts
............................................355
Vehicle Identification Number..................356 Vehicle Certification Label
.........................356
Transmission Code Designation
...............357
Capacities and Specifications...................358
Audio System
General Information.....................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................364
Media Hub......................................................366
SYNC™ 3
General Information
.....................................367
Home Screen
................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone
...............................................................413
Navigation.......................................................421
Electric Vehicle Information
........................431
Apps
.................................................................438
Settings...........................................................442
SYNC™ 3 Troubleshooting
..........................458 Accessories
Accessories....................................................475
Lincoln Protect
Lincoln Protect...............................................477
Scheduled Maintenance
General Maintenance Information...........479
Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement..................509
Type Approvals
.............................................528
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Variations:
Note:
The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Vehicle Settings and Personalization
Display/Trip
See General Information (page 108).
Information
See
General Information (page 108).
Settings
See
General Information (page 108).
Brake Coach Display
The Brake Coach appears after your vehicle
has come to a stop. It coaches you to brake
in a manner which maximizes the amount of
energy returned through the regenerative
braking system. The percent displayed is an
indication of the regenerative braking
efficiency with 100% representing the
maximum amount of energy recovery. This feature can be switched on or off in the
information displays settings menu.
See
General Information (page 108).
Trip Summary
Trip Summary displays upon shutting off your
vehicle. The information is cumulative over
the last trip. A new trip begins each time your
start your vehicle (when the Ready to Drive
message comes on). Corresponding trip
efficiency leaves appear on the right
information display.
• Distance - Displays the total distance
traveled, distance traveled on battery
power only (EV distance) and Regen
distance. Regen distance is the estimated
range gained from energy recaptured
through regenerative braking.
• Energy Use - Displays the average fuel
economy.
• Brake Score - The percent displayed is
an indication of the regenerative braking
efficiency for the trip. Right Information Display
Entertainment
See
General Information (page 367).
Phone
See
General Information (page 367).
Navigation or Compass
See
General Information (page 367).
Fuel Economy
See
General Information (page 108).
Vehicle Range
Located at the bottom of the display. It
indicates the estimated distance to empty
based on the fuel remaining in the tank.
Changes in your driving pattern and climate
control use may cause the value to vary.
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Settings
Hold OK to Initialize
Neutral Tow
Set to XXX % - Hold
OK to Reset
Oil Life Reset
Enable or Disable Switch
Power Decklid
Auto or Last Settings
Heater – A/C
Climate Control
Remote Start
Auto Heated or Off
Steering Wheel
Auto or Off
Front Defrost
Auto or Off
Rear Defrost
Auto or Off
Driver Seat
Auto or Off
Passenger Seat
5, 10 or 15 minutes
Duration
On or Off
Quiet Start
Enable or Disable
System
On or Off
Switch Inhibit
Select number of years
Tire Mobility Kit
On or Off
Remote Open
Windows
On or Off
Remote Close
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DUAL: Press to switch on temperature control for the passenger side of the ve\
hicle. When dual zone is off, passenger temperature
settings remain the same as the driver settings.
M
Heated rear window:
Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 141).
N
Automatic Fan Settings
The AUTO button illuminates for the
following fan settings:
• When three indicators are on, the fan
automatically adjusts to the highest
speed to reach the selected temperature
as quickly as possible.
• When two indicators are on, the fan
automatically adjusts to a medium speed
to reach the selected temperature with
a reduced amount of cabin noise.
• When one indicator is on, the fan
automatically adjusts to the lowest speed
to reach the selected temperature with
the least amount of cabin noise.
Note: The system starts at the previously
selected fan setting when AUTO is switched
on. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:
Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield. Note:
To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is not
necessary. The system automatically adjusts
to heat or cool the cabin to your selected
temperature as quickly as possible. For the
system to function efficiently, the instrument
panel and side air vents should be fully
open.
Note: If you select
AUTO during cold outside
temperatures, the system directs airflow to
the windshield and side window vents. In
addition, the fan may run at a slower speed
until the engine warms up.
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Note:
If you select AUTO during hot outside
temperatures, or when the inside of the
vehicle is hot, the system automatically uses
recirculated air to maximize interior cooling.
When the interior reaches the selected
temperature, the system automatically
switches to using outside air.
Heating the Interior Quickly
1. Select the AUTO function.
2. Adjust the temperature function to the desired setting.
Recommended Settings for Heating
1. Select the
AUTO function.
2. Adjust the temperature function to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Cooling the Interior Quickly
1. Select the
MAX A/C function.
Recommended Settings for Cooling
1. Select the
AUTO function. 2. Adjust the temperature function to the
desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
Side Window Defogging in Cold
Weather
1. Press the defrost button.
2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
HEATED WINDOWS AND MIRRORS
Note: Make sure the engine is running
before operating the heated windows.
Note: Depending on your remote start
settings, the heated windows, mirrors and
wipers may remain on after remote starting
the vehicle. Heated Rear Window Press the button to clear the
heated rear window of thin ice and
fog. The heated rear window will
automatically turn off after a short period of
time. Press the button again to switch it off.
Note: An indicator on the button illuminates
when active.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
Heated Exterior Mirrors
(If Equipped)
When you switch the heated rear window
on, the heated exterior mirrors will
automatically turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
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Heated Wiper Park (If Equipped)
When you switch the heated rear window
on, the heated wiper park automatically turns
on.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance (page 479).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
REMOTE START
The remote start feature allows you to
pre-condition the interior of your vehicle. The
climate control system works to achieve
comfort according to your pre-selected
settings.
Note: You cannot adjust the system during
remote start operation. You cannot switch
on the displays or indicators during remote
start.
Switch the ignition on to return the system
to its previous settings. The following
features remain on if they automatically
turned on during remote start, or remain off
if they did not turn on during remote start.
• Heated seats.
• Cooled seats.
• Heated steering wheel. •
Heated mirrors.
• Heated rear window.
Note: Passenger heated and cooled seats
only remain on during remote start if they
were on when you switched the vehicle off.
You can adjust the default remote start
settings using the information display
controls.
See Information Displays (page
108).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high (if
available, and selected to AUTO in the
information display).
In moderate weather, the system either heats
or cools (based on pre-selected settings).
The rear defroster, heated mirrors and
heated seats do not automatically switch on.
In cold weather, the system is set to 72°F
(22°C). The heated and cooled seats and
heated steering wheel are set to high (if
available, and selected to AUTO in the
information display). The rear defroster and
heated mirrors automatically switch on.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Climate Control
Rear Seats
WARNING
Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion, or other
physical conditions, must exercise care when
using the seat heater. The seat heater may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion, because this may cause the seat
heater to overheat. Do not puncture the seat
with pins, needles, or other pointed objects
because this may damage the heating
element which may cause the seat heater to
overheat. An overheated seat may cause
serious personal injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
The rear seat heat controls are located on
the rear of the center console. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch to
enable heating mode. When activated, they
will turn off automatically when you turn the
engine off.
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats
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WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when the
engine is running. To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and off.
More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Climate controlled seat air filter
replacement
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
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