instead of repeating the same icon, in order
to reduce clutter. When you select the box
on the map, a pop-up appears indicating how
many POIs are in this location. Select the pop
up to see a list of the available POIs. You can
scroll through and select POIs from this list.
If your vehicle is low on charge or fuel,
station icons automatically display on the
map.
If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic flow
will be indicated on the map by green (clear),
yellow (slowing), and red (stopped) road
highlights. Traffic flow is indicated where the
information is available and varies across the
US.
You can choose to display traffic icons on
the map representing twelve different types
of incidents. See Settings (page 442).
You can set a destination by hovering above
a location and selecting: Button
Start
Destination Mode
To set a destination, press: Description
Menu Item
Destination
Enter a navigation destination in any of the following formats: Street Address
Search
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching out of\
state
422
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3
AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
468
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3
Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hints on Controlling the Interior Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold Weather..............................................................141
Hints on Driving With Anti-Lock Brakes
...........................................................196
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood............296 Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168 Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control
.........................79
Information Displays.....................................108 General Information............................................108
Information Messages
..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac ™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123 Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints
..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Stability Control............................................203
Principle of Operation.......................................203
Starting a Gasoline Engine.........................164 Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off Your Vehicle When It Is
Moving...............................................................166
Switching Off Your Vehicle When It Is Stationary..........................................................165
Starting and Stopping the Engine.............163 General Information............................................163
Steering ...........................................................243
Electric Power Steering....................................243
Steering Wheel................................................77
Storage Compartments...............................162
Sunroof See: Moonroof.......................................................97
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7
SYNC™ 3..........................................................367 General Information...........................................367
SYNC™ 3 Troubleshooting
..........................458 T
Technical Specifications
See: Capacities and Specifications...............354
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................270
Tire Care..........................................................331 Glossary of Tire Terminology...........................333
Information About Uniform Tire Quality
Grading..............................................................331
Information Contained on the Tire Sidewall............................................................334
Temperature A B C.............................................332
Traction AA A B C...............................................332
Treadwear............................................................332
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
324
Tire Pressure Monitoring System
.............347
Changing Tires with a Tire Pressure
Monitoring System.........................................348
Understanding Your Tire Pressure Monitoring System .............................................................349
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
324
Tire Sealant and Inflator Kit.......................324 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................326
General Information...........................................324 Second Stage: Checking Tire Pressure.......329
Tips for Use of the Kit........................................325
What to do after the Tire has been
Sealed...............................................................329
What to do when a Tire Is Punctured...........326
Tires See: Wheels and Tires......................................324
Towing a Trailer
.............................................254
Towing Points................................................267 Installing the Recovery Hook..........................267
Recovery Hook Location..................................267
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................254
Traction Control.............................................201 Principle of Operation........................................201
Transmission Code Designation
...............357
Transmission...................................................190
Transmission See: Transmission...............................................190
Transporting the Vehicle............................266
Type Approvals
.............................................528
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................528
541
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
U
Under Hood Overview................................297
Unique Driving Characteristics..................168
Universal Garage Door Opener................155
HomeLink Wireless Control System...............155
Using Adaptive Cruise Control.................222 Automatic Cancellation.....................................227
Blocked Sensor..................................................229
Canceling the Set Speed.................................227
Changing the Set Speed..................................226
Detection Issues.................................................227
Following a Vehicle............................................224
Following a Vehicle to a Complete
Stop...................................................................225
Hilly Condition Usage........................................227
Overriding the System......................................226
Resuming the Set Speed..................................227
Setting the Adaptive Cruise Speed...............224
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................224
Setting the Gap Distance.................................225
Switching Adaptive Cruise Control Off.........227
Switching Adaptive Cruise Control On.........223
Switching to Normal Cruise Control..............230
System Not Available........................................229
Using Cruise Control....................................221 Switching Cruise Control Off...........................222 Switching Cruise Control On............................221
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains
......................................346
Using Stability Control................................204
Using Summer Tires....................................345
Using Traction Control
.................................201
Switching the System Off..................................201
System Indicator Lights and Messages.........201
Using a Switch.....................................................201
Using the Information Display Controls........201
Using Voice Recognition............................385 Audio Voice Commands...................................387
Climate Voice Commands................................388
Mobile App Voice Commands........................392
Navigation Voice Commands...........................
391
Phone Voice Commands..................................388
SiriusXM Traffic and Travel Link Voice Commands......................................................393
Voice Settings Commands...............................394
Utilizing the Mediation/Arbitration Program (Canada Only)..............................................271
V
Vehicle Care
...................................................314
General Information............................................314
Vehicle Certification Label
.........................356 Vehicle Identification Number..................356
Vehicle Storage
.............................................321
Battery...................................................................322
Body........................................................................\
321
Brakes...................................................................322
Cooling system...................................................322
Engine...................................................................322
Fuel system..........................................................322
General..................................................................321
Miscellaneous.....................................................322
Removing Vehicle From Storage
...................322
Tires.......................................................................322
Ventilation See: Climate Control..........................................138
VIN See: Vehicle Identification Number...............356
Voice Control...................................................79
W
Warning Lamps and Indicators..................103 Adaptive Cruise Control....................................103
Anti-Lock Braking System.................................
103
Autohold Active...................................................103
Autohold Unavailable.........................................103
Battery....................................................................103
Blind Spot Monitor..............................................103
Brake System.......................................................104
542
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index