Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltage
battery pack. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to
the amount of cooling required to maintain good performance. Main- taining the battery temperature at optimal conditions also prolongs
the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10000 miles (16000 kilometers) or onceper year under normal operating conditions.
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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6. Slightly raise the fuel pump nozzle and
then slowly remove it.
7. Fully close the fuel tank filler door.
Note: To close the fuel filler door, press the
center rear edge of the fuel filler door and
then release.
You must complete the refueling process
within 20 minutes. If 20 minutes elapses,
you must press the button on the driver door
again. Fuel pump nozzle automatic shut off
may occur if you do not press the button on
the driver door.
System Warnings
If the fuel filler door fails to open, an
information message appears in the
information display. Description and Action
Message
A warning message appears
in the information display
when the fuel system fails to
depressurize or the fuel filler
door fails to open. You may
have to use the fuel filler door
manual override lever.
Refuel Error
See Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that
may be obstructing its movement, for
example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the driver door to open the fuel filler door.
4. If the fuel filler door fails to open and the
information message remains in the
information display, use the fuel filler
door manual override lever. Fuel Filler Door Manual Override Lever
The manual override lever is in the luggage
compartment on the left-hand side.
Note:
The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on. 2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within
20 minutes.
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On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the fuel—the
engine may misfire or run poorly
• the fuel fill inlet may not have closed
properly. See Refueling (page 180).
• driving through deep water—the
electrical system may be wet. You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city/highway driving. No
additional vehicle service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance
(I/M) Testing
Some state/provincial and local governments
may have Inspection/Maintenance (I/M)
programs to inspect the emission control
equipment on your vehicle. Failure to pass
this inspection could prevent you from
getting a vehicle registration. If the service engine soon indicator
is on or the bulb does not work,
you may need to have the vehicle
serviced. See On-Board Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, your
vehicle is not ready for I/M testing.
If the vehicle ’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the
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AUTOMATIC TRANSMISSION
WARNINGS
Always set the parking brake fully and
make sure your vehicle is in park (P).
Turn the ignition off whenever you leave your
vehicle. Do not apply the brake pedal and
accelerator pedal simultaneously.
Applying both pedals simultaneously for
more than three seconds will limit engine
rpm, which may result in difficulty maintaining
speed in traffic and could lead to serious
injury. Push Button Shift Transmission
Your vehicle is equipped with an electronic
transmission. The shift buttons are located
on the instrument panel, next to the
MyLincoln Touch
™ system. Select the gears
by pressing and releasing the PRNDL
buttons. Every time you select a gear, the selected
button will light up. You will also see the gear
selected appear in the instrument cluster.
Understanding the Positions of your
Electronic Transmission
Note:
Always come to a complete stop
before putting your vehicle into and out of
park (P).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on the instrument panel of the gear you want to
select.
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3. The gear shift button you select will
illuminate and the instrument cluster will
show the selected gear.
4. Release the brake pedal and your transmission will remain in the selected
gear.
Note: If the driver attempts to leave the
vehicle while it is in gear, the vehicle will
automatically shift into park (P). Seatbelt and
door monitors determine the driver's intent
and makes the shift for you. During this time
a Transmission not in Park message will
appear in the display screen, prompting the
driver to make the shift. To put the vehicle
in gear with the door open perform steps 1-4.
See the
Automatic Return to Park section
in this chapter for more information on this
feature.
Note: To put your vehicle in gear with the
door open, perform steps 1-4. See the
Automatic Return to Park
section in this
chapter for more information on this feature. Park (P)
This position locks the transmission and
prevents the front wheels from turning.
Always come to a complete stop before
putting your vehicle into and out of park (P).
An audible chime will sound when park (P)
is manually selected.
When you turn the ignition off, your vehicle
will automatically shift into park (P). If you turn
the ignition off while your vehicle is moving,
it will first shift into neutral (N) until a slow
enough speed is reached. Your vehicle will
then shift into park (P) automatically.
Automatic Return to Park
Note:
This feature will not operate when your
vehicle is in Stay in Neutral mode or neutral
tow.
Your vehicle has a safety feature that will
automatically shift your vehicle into park (P)
when any of the following circumstances are
met: •
Turn the ignition off.
• Open the driver's door with your seat belt
unlatched.
• Unlatching your seatbelt while the
driver's door is open.
If you turn the ignition off while your vehicle
is moving, your vehicle will first shift into
neutral (N) until it slows down enough to shift
into park (P) automatically.
Note: If you have waited an extended period
of time, (2-15 minutes) before starting your
vehicle, unlatching your safety belt will cause
this feature to activate, even with the driver's
door closed.
Note: This feature may not work properly if
the door ajar switch is malfunctioning. If your
door ajar indicator does not illuminate when
you open the driver’ s door or the indicator
illuminates with the driver’ s door closed. See
your authorized dealer.
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Reverse (R)
With the transmission in reverse (R), your
vehicle will move backward. Always come
to a complete stop before shifting into and
out of reverse (R).
Neutral (N)
Press the neutral (N) button to put your
vehicle in neutral. In neutral, your vehicle can
start and is free to roll. Hold the brake pedal
down while in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle to
stay in neutral when you exit your vehicle.
Your vehicle must be stationary to enter this
mode.
To enter Stay in Neutral mode:
1.
Press the neutral (N) button on the shifter
assembly.
2. The message Select N Again to Enter
Stay in Neutral mode will appear in the
information display screen.
3. Press the neutral (N) button again to enter Stay in Neutral mode. The message
Stay in Neutral mode
engaged will appear in the instrument cluster
when your vehicle has entered Stay in
Neutral mode.
Note: During this mode the neutral (N) button
will flash continuously and the instrument
cluster will display neutral as the selected
gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put your
vehicle in another gear. See the Putting the
Vehicle in Gear
section for instructions on
how to do this.
Entering a Carwash
Note: Always put your vehicle in Stay in
Neutral mode when entering an automatic
car wash. Failure to do this could result in
vehicle damage that may not be covered by
warranty.
Drive (D)
The normal driving position for the best fuel
economy. Drive (D) with Grade Assist The grade assist button is located
on the instrument panel next the
MyLincoln Touch
™ system. Press
the grade assist button to activate and
deactivate grade assist.
Grade assist:
• Provides additional grade braking with a
combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when descending
a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and decreasing
to help maintain your vehicle speed when
descending a grade. The grade assist lamp will appear
in the instrument cluster when
grade assist is turned on.
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Low (L)
•
Provides maximum engine braking.
• The transmission may be put into low (L)
at any vehicle speed.
• Not intended for use under extended or
normal driving conditions and results in
lower fuel economy.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll freely. To
avoid unwanted vehicle movement, always
fully set the parking brake prior to doing this
procedure. Use wheel chocks if appropriate. If you fully release the parking brake,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used. Note:
For some markets this feature will be
disabled.
Note: This feature will only function if your
12-volt battery has power.
Use the brake-shift interlock override
procedure to put your vehicle in gear in the
event of an electrical malfunction or if your
vehicle has a dead battery. The brake shift
interlock override button is located inside of
the center console, below media inputs. You
will need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn the ignition off before performing this
procedure. 2.
Locate the brake shifter interlock access
slot. The slot is located below the media
hub, in the front of the center console
storage bin and it is not labeled.
Note: Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. When the
instrument panel buttons flash, your
vehicle is in override mode.
4. With the override switch still held, press the neutral (N) button for towing, or the
desired gear to shift from Park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if your vehicle can be driven).
7. Release the parking brake.
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If Your Vehicle Gets Stuck In Mud or
Snow
Note:
Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
you may be able to rock it out by shifting
between forward and reverse gears,
stopping between shifts in a steady pattern.
Press lightly on the accelerator in each gear.
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