Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains and
Roadside Emergencies sections of your
owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings (page
472).
To make sure that 911 Assist works correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to 911
operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most appropriate
emergency services. If you do not want to
disclose this information, do not switch the
feature on. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. •
Do not attempt to service or repair the
system. Have an authorized dealer check
your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds under 3 mph (5 km/h). Make sure
that you review your device's manual
before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
416
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
513
MKX (CD9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
(b) use your own personal judgment while
driving. If you feel that a route suggested by
the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for any
illegal, unauthorized, unintended, unsafe,
hazardous, or unlawful purposes, or in any
manner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices and
cables necessary for use of the TeleNav
Software in a secure manner in your vehicle
so that they will not interfere with your
driving and will not prevent the operation of
any safety device (such as an airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from any
dangerous or otherwise inappropriate use
of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNav
Software, to provide TeleNav with true,
accurate, current, and complete information
about yourself, and (b) to inform TeleNav
promptly of any changes to such information,
and to keep it true, accurate, current and
complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav hereby
grants to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
TeleNav Software license), without the
right to sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of this
Agreement. You agree that you will use
the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial navigation
services to other parties. 3.1 License Limitations
•
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the TeleNav Software
or any part thereof; (b) attempt to derive
the source code, audio library or
structure of the TeleNav Software without
the prior express written consent of
TeleNav;
(c) remove from the TeleNav
Software, or alter, any of TeleNav's or its
suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute,
sublicense or otherwise transfer the
TeleNav Software to others, except as
part of your permanent transfer of the
TeleNav Software; or (e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming, privacy,
consumer and child protection, obscenity or
defamation, or
553
MKX (CD9) Canada/United States of America, enUSA, First Printing Appendices
3
360 Degree Camera....................................221
Camera Views......................................................221
Front Camera......................................................222
Side Camera........................................................223
A
A/C See: Climate Control............................................141
About This Manual............................................7
ABS See: Brakes...........................................................195
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................195
Accessories...................................................505 Exterior Style.......................................................505
Interior Style........................................................505
Lifestyle.................................................................505
Peace of Mind.....................................................505
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............225 Active Park Assist
..........................................210
Deactivating the Active Park Assist
Feature..............................................................216
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.................................210
Troubleshooting the System............................216
Adaptive Headlamps
.....................................96
Adjusting the Headlamps..........................325 Vertical Aim Adjustment...................................325
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................84
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................84
Easy Entry and Exit Feature...............................85
End of Travel Position..........................................85
Memory Feature....................................................85
AFS See: Adaptive Headlamps..................................
96
Airbag Disposal
...............................................55
Air Conditioning See: Climate Control............................................141
Air Filter See: Changing the Engine Air Filter..............330
Alarm See: Anti-Theft Alarm...........................................83
All-Wheel Drive..............................................189 Ambient Lighting............................................99
Anti-Theft Alarm
..............................................83
Arming the Alarm..................................................83
Disarming the Alarm............................................83
Appendices....................................................542
Apps .................................................................
468
........................................................................\
.........468
SiriusXM Traffic and Travel Link......................470
Audible Warnings and Indicators...............113 Headlamps On Warning Chime........................113
Keyless Warning Alert.........................................113
Parking Brake On Warning Chime
...................113
Audio Control
..................................................85
Seek, Next or Previous........................................86
Audio System................................................399 General Information...........................................399
Audio Unit
......................................................400
Auto Hold........................................................199 Using Auto Hold..................................................201
Autolamps........................................................92 Windshield Wiper Activated Headlamps........93
Automatic Climate Control...........................141
Automatic High Beam Control....................95 Activating the System..........................................95
Manually Overriding the System......................
96
Automatic Transmission..............................183 Automatic Transmission Adaptive
Learning............................................................188
573
MKX (CD9) Canada/United States of America, enUSA, First Printing Index
Cleaning Products.........................................331
Materials................................................................331
Cleaning the Engine
....................................333
Cleaning the Exterior...................................332 Exterior Chrome Parts.......................................332
Exterior Plastic Parts..........................................333
Stripes or Graphics.............................................333
Underbody...........................................................333
Under Hood.........................................................333
Cleaning the Instrument Panel and Instrument Cluster Lens...........................336
Cleaning the Interior....................................334 Cleaning Black Label or Presidential
Interior ...............................................................335
Cleaning the Wheels...................................337
Cleaning the Windows and Wiper Blades...........................................................334
Clearing All MyKeys.......................................63
Climate............................................................446
Climate Control
...............................................141
Climate Controlled Seats............................156 Cooled Seats........................................................157
Coolant Check See: Engine Coolant Check..............................314
Crash Sensors and Airbag Indicator
..........53
Creating a MyKey...........................................62 Programming/Changing Configurable
Settings...............................................................62 Cross Traffic Alert.........................................242
False Alerts..........................................................245
Switching the System Off and On..................246
System Errors......................................................246
System Lights, Messages and Audible
Alerts.................................................................245
System Limitations.............................................245
Using the System...............................................242
Cruise Control
.................................................86
Principle of Operation.......................................224
Type 1.......................................................................86
Type 2......................................................................87
Cruise control See: Using Cruise Control................................224
Customer Assistance
..................................278
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................94
Type 1 - Conventional
(Non-Configurable)..........................................94
Type 2 - Configurable..........................................94
Direction Indicators
........................................97
Doors and Locks.............................................68 Drive Control
..................................................251
LINCOLN DRIVE CONTROL.............................251
Driver Alert.....................................................233 PRINCIPLE OF OPERATION............................233
USING DRIVER ALERT......................................233
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags.........52
Driving Aids....................................................233
Driving Hints
..................................................268
Driving Through Water...............................269
DRL See: Daytime Running Lamps...........................94
E
Economical Driving......................................268
Electric Parking Brake..................................196 Applying the Electric Parking Brake...............
196
Battery With No Charge....................................198
Releasing the Electric Parking Brake.............197
Emission Control System............................180 On-Board Diagnostics (OBD-II).........................
181
Readiness for Inspection and Maintenance (I/M) Testing......................................................182
575
MKX (CD9) Canada/United States of America, enUSA, First Printing Index
Fuses...............................................................286
Fuse Specification Chart............................286
Passenger Compartment Fuse Panel...........297
Power Distribution Box.....................................286
G
Garage Door Opener See: Universal Garage Door Opener.............
158
Gauges.............................................................107 Engine Coolant Temperature Gauge.............109
Fuel Gauge...........................................................108
Information Display.............................................108
General Information on Radio Frequencies..................................................56
Intelligent Access.................................................56
General Maintenance Information............510 Multi-Point Inspection.........................................513
Owner Checks and Services............................512
Protecting Your Investment..............................510
Why Maintain Your Vehicle?.............................
510
Why Maintain Your Vehicle at Your Dealership?......................................................510
Getting Assistance Outside the U.S. and Canada.........................................................282
Getting the Services You Need................278 Away From Home...............................................278 Global Opening and Closing
.......................101
Closing the Windows..........................................101
Opening the Windows........................................101
Glove Box
........................................................165
Manual Entry.........................................................165
H
Hazard Warning Flashers
...........................272
Headlamp Adjusting See: Adjusting the Headlamps.......................325
Headlamp Exit Delay.....................................94
Head Restraints
.............................................146
Front seat manual head restraints..................147
Rear seat center head restraint.......................148
Rear seat outboard head restraints................148
Heated Seats
..................................................155
Front Seats............................................................155
Rear Seats.............................................................156
Heated Steering Wheel
.................................87
Heated Windows and Mirrors....................144 Heated Exterior Mirrors.....................................144
Heated Rear Window.........................................144
Heated Wiper Park..............................................144
Heating See: Climate Control............................................141
Hill Start Assist...............................................198 Switching the System On and Off...................
199 Using Hill Start Assist.........................................199
Hints on Controlling the Interior Climate..........................................................143
Cooling the Interior Quickly..............................144
General Hints........................................................143
Heating the Interior Quickly..............................143
Recommended Settings for Cooling .............144
Recommended Settings for Heating..............143
Side Window Defogging in Cold Weather.............................................................144
Hints on Driving With Anti-Lock Brakes...........................................................195
Home Screen.................................................421
Hood Lock See: Opening and Closing the Hood............306
I
In California (U.S. Only)...............................279
Information Display Control.........................87
Information Displays
......................................114
General Information.............................................114
Information Messages..................................121 Active Park.............................................................121
Adaptive Cruise Control....................................122
Adaptive Steering................................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
577
MKX (CD9) Canada/United States of America, enUSA, First Printing Index
Roadside Emergencies................................271
Roof Racks and Load Carriers..................256
Running-In
See: Breaking-In.................................................268
Running Out of Fuel......................................175
Adding Fuel From a Portable Fuel
Container...........................................................175
Filling a Portable Fuel Container.....................175
S
Safety Canopy™
...............................................52
Safety Precautions........................................173
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extension..........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................40
Seats.................................................................146
Security ...............................................................
81
Settings...........................................................472 911 Assist...............................................................478 Ambient Lighting................................................486
Bluetooth..............................................................474
Clock......................................................................474
Display...................................................................487
General
..................................................................484
Media Player........................................................473
Mobile Apps.........................................................482
Navigation............................................................480
Phone.....................................................................475
Radio......................................................................479
Sound....................................................................472
Valet Mode...........................................................488
Vehicle..................................................................\
.486
Voice Control.......................................................487
Wi-Fi.......................................................................485
Side Airbags
......................................................51
Side Sensing System..................................209
Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................
366
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13 Special Operating Conditions Scheduled
Maintenance................................................518
Exceptions ............................................................520
Speed Control See: Cruise Control............................................224
Stability Control
............................................204
Principle of Operation.......................................204
Starting a Gasoline Engine.........................168 Automatic Engine Shutdown............................
170
Failure to Start......................................................169
Guarding Against Exhaust Fumes....................171
Important Ventilating Information.....................171
Stopping the Engine When Your Vehicle is Moving...............................................................170
Stopping the Engine When Your Vehicle is Stationary..........................................................170
Vehicles with Keyless Start...............................168
Starting and Stopping the Engine.............167 General Information............................................167
Steering..........................................................246 Adaptive Steering...............................................247
Electric Power Steering....................................246
Steering Wheel................................................84
Storage Compartments
...............................165
Sunroof See: Moonroof.....................................................105
Sun Visors.......................................................105 Illuminated Vanity Mirror...................................105
581
MKX (CD9) Canada/United States of America, enUSA, First Printing Index