To disable this feature from the Settings
screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the speedometer
icon in the Android Auto menu bar at the
bottom of the touchscreen, and then touch
the option to return to SYNC.
Note: Contact Google for Android Auto
support. NAVIGATION
Your navigation system is comprised of two
main features, destination mode and map
mode.
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.
3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.
3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases. Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see a
farther away view of the map.
You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.
The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options: Heading up (2D map)
This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to
3 mi (5 km).
458
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3E207752 E207753 E207750
Description
Menu Item
Along Route
Near Destination
In a City
Once you have chosen your destination, press: Action and Description
Menu Item
This saves the destination to your favorites.
Save
This shows you a map of your entire route. You can then choose your route from three different options.
Start
Uses the fastest moving roads possible.
Fastest
Uses the shortest distance possible.
Shortest
Uses the most fuel-efficient route.
Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation. Th\
e system asks for confirmation then
returns you to the map mode screen.
Cancel
463
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Menu Item
Enable this option to remove additional voice prompts and confirmations.\
Advanced Mode
Enable this option to have the system confirm a contacts name with you b\
efore
making a call.
Phone Confirmation
Enable this option to have the system display a list of available voice \
commands
when the voice button is pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the system
is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit code
must be entered to enable and disable valet
mode. You can use any PIN you chose but
you must use the same PIN to disable valet
mode. The system asks you to input the
code. Note:
If the system is locked and you cannot
remember the PIN, please contact the
Customer Relationship Center.
For Lincoln
United States: 1-800-521-4140
Canada: 1-800-387-9333
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again. SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility, visit
the Ford or Lincoln website.
Website
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Cell phone issues
Possible solution
Possible cause
Issue
iPhone •Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the device named with your
vehicle make and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone from the SYNC 3 system
to activate this settings update.
Your iPhone is now set up to forward incoming text messages to
SYNC 3.
Repeat these steps for every other SYNC 3 vehicle that you connect.
Your iPhone will only forward incoming text messages to SYNC 3 if
the iPhone is not unlocked in the messaging application.
Replying to text messages using SYNC 3 is not supported by iPhone.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
492
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3
End User License Agreement...................542
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................542
Engine Block Heater......................................171
Using the Engine Block Heater.......................172
Engine Coolant Check.................................314 Adding Coolant....................................................315
Coolant Change...................................................317
Engine Coolant Temperature
Management....................................................318
Fail-Safe Cooling..................................................317
Recycled Coolant................................................316
Severe Climates...................................................316
Engine Immobilizer See: Passive Anti-Theft System.........................
81
Engine Oil Check...........................................312 Adding Engine Oil...............................................313
Engine Oil Dipstick - 2.7L EcoBoost™.......312
Engine Oil Dipstick - 3.7L............................312
Engine Specifications - 2.7L EcoBoost™....................................................379
Drivebelt Routing................................................379
Engine Specifications - 3.7L......................380 Drivebelt Routing................................................380
Entertainment
................................................433
AM/FM Radio.......................................................435
Apps.......................................................................446
Bluetooth Stereo or USB..................................444 CD (If equipped)..................................................443
HD Radio
™ Information (If Available)..............439
SIRIUS® Satellite Radio (If Activated).............435
Sources.................................................................434
Supported Media Players, Formats and Metadata Information...................................446
USB Ports.............................................................446
Environment......................................................16
EPB See: Electric Parking Brake..............................196
Essential Towing Checks ............................
264
Before Towing a Trailer.....................................265
Hitches..................................................................264
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................265
Safety Chains......................................................264
Trailer Brakes.......................................................264
Trailer Lamps.......................................................264
When Towing a Trailer......................................265
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
...............................................101
Auto-dimming Feature.......................................103
Auto-Folding Mirrors..........................................102
Blind Spot Information System........................104
Fold-Away Exterior Mirrors...............................102
Heated Exterior Mirrors ....................................103 Integrated Blind Spot Mirror.............................103
Lincoln Welcome Mat.........................................103
Memory Mirrors ..................................................103
Power Exterior Mirrors........................................101
Signal Indicator Mirrors .....................................103
F
Fastening the Seatbelts................................35 Rear Inflatable Seatbelt.......................................38
Seatbelt Locking Modes.....................................36
Using a Sliding Clip..............................................35
Using Seatbelts During Pregnancy..................36
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................343
Floor Mats
......................................................270
Front Parking Aid..........................................207 Obstacle Distance Indicator............................208
Front Passenger Sensing System..............48
Fuel and Refueling
........................................173
Fuel Consumption.........................................179
Calculating Fuel Economy................................179
Filling the Fuel Tank............................................179
Fuel Filler Funnel Location..........................175
Fuel Filter
........................................................322
Fuel Quality.....................................................174
Choosing the Right Fuel....................................174
Fuel Shutoff
....................................................272
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MKX (CD9) Canada/United States of America, enUSA, First Printing Index
Battery Saver..........................................................72
Illuminated Entry....................................................72
Illuminated Exit......................................................72
Locking and Unlocking the Doors with the
Key Blade...........................................................69
Power Door Locks................................................68
Remote Control.....................................................68
Smart Unlocks for Intelligent Access Keys.......................................................................71
Luggage Covers...........................................255
Lug Nuts See: Changing a Road Wheel..........................371
M
Maintenance..................................................306 General Information...........................................306
Manual Liftgate
................................................72
Closing the Liftgate..............................................73
Opening the Liftgate............................................73
Media Hub
.....................................................402
Memory Function..........................................152 Easy Entry and Exit Feature..............................154
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......153
Saving a PreSet Position...................................153
Message Center See: Information Displays..................................114 Mirrors
See: Heated Windows and Mirrors.................144
See: Windows and Mirrors................................100
Mobile Communications Equipment
...........14
Moonroof.........................................................105 Bounce-Back........................................................106
Opening and Closing the Moonroof..............106
Motorcraft Parts - 2.7L EcoBoost™
.............381
Motorcraft Parts - 3.7L.................................382
MyKey Troubleshooting
................................66
MyKey™...............................................................61 Principle of Operation..........................................61
N
Navigation......................................................458 cityseeker.............................................................467
Destination Mode...............................................459
Map Mode............................................................458
Navigation Map Updates.................................468
Navigation Menu................................................464
SiriusXM Traffic and Travel Link.....................468
Waypoints.............................................................466
Normal Scheduled Maintenance
..............514
Intelligent Oil-Life Monitor™...............................514
Normal Maintenance Intervals.........................516 O
Oil Change Indicator Reset.........................313
Oil Check
See: Engine Oil Check.......................................312
Opening and Closing the Hood...............306 Closing the Hood...............................................307
Opening the Hood.............................................306
Ordering Additional Owner's Literature
.....................................................284
Obtaining a French Owner’ s Manual............284
Overhead Console.......................................166
P
Parking Aids
..................................................206
Principle of Operation.......................................206
Passive Anti-Theft System.............................81 SecuriLock®.............................................................81
PATS See: Passive Anti-Theft System.........................
81
Perchlorate........................................................12
Personal Safety System ™
..............................44
How Does the Personal Safety System
Work?...................................................................44
Phone..............................................................450 During a Phone Call...........................................455
Making Calls........................................................454
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MKX (CD9) Canada/United States of America, enUSA, First Printing Index
Roadside Emergencies................................271
Roof Racks and Load Carriers..................256
Running-In
See: Breaking-In.................................................268
Running Out of Fuel......................................175
Adding Fuel From a Portable Fuel
Container...........................................................175
Filling a Portable Fuel Container.....................175
S
Safety Canopy™
...............................................52
Safety Precautions........................................173
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extension..........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................40
Seats.................................................................146
Security ...............................................................
81
Settings...........................................................472 911 Assist...............................................................478 Ambient Lighting................................................486
Bluetooth..............................................................474
Clock......................................................................474
Display...................................................................487
General
..................................................................484
Media Player........................................................473
Mobile Apps.........................................................482
Navigation............................................................480
Phone.....................................................................475
Radio......................................................................479
Sound....................................................................472
Valet Mode...........................................................488
Vehicle..................................................................\
.486
Voice Control.......................................................487
Wi-Fi.......................................................................485
Side Airbags
......................................................51
Side Sensing System..................................209
Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................
366
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13 Special Operating Conditions Scheduled
Maintenance................................................518
Exceptions ............................................................520
Speed Control See: Cruise Control............................................224
Stability Control
............................................204
Principle of Operation.......................................204
Starting a Gasoline Engine.........................168 Automatic Engine Shutdown............................
170
Failure to Start......................................................169
Guarding Against Exhaust Fumes....................171
Important Ventilating Information.....................171
Stopping the Engine When Your Vehicle is Moving...............................................................170
Stopping the Engine When Your Vehicle is Stationary..........................................................170
Vehicles with Keyless Start...............................168
Starting and Stopping the Engine.............167 General Information............................................167
Steering..........................................................246 Adaptive Steering...............................................247
Electric Power Steering....................................246
Steering Wheel................................................84
Storage Compartments
...............................165
Sunroof See: Moonroof.....................................................105
Sun Visors.......................................................105 Illuminated Vanity Mirror...................................105
581
MKX (CD9) Canada/United States of America, enUSA, First Printing Index