2017 LINCOLN MKX bluetooth

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC.Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
494
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
495
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
498
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
499
MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

End User License Agreement...................542
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................542
Engine Block Heater......................................171
Using the Engine Block Heater.......................172
Engine Coolant Check.................................314 Adding Coolant....................................................315
Coolant Change...................................................317
Engine Coolant Temperature
Management....................................................318
Fail-Safe Cooling..................................................317
Recycled Coolant................................................316
Severe Climates...................................................316
Engine Immobilizer See: Passive Anti-Theft System.........................
81
Engine Oil Check...........................................312 Adding Engine Oil...............................................313
Engine Oil Dipstick - 2.7L EcoBoost™.......312
Engine Oil Dipstick - 3.7L............................312
Engine Specifications - 2.7L EcoBoost™....................................................379
Drivebelt Routing................................................379
Engine Specifications - 3.7L......................380 Drivebelt Routing................................................380
Entertainment
................................................433
AM/FM Radio.......................................................435
Apps.......................................................................446
Bluetooth Stereo or USB..................................444 CD (If equipped)..................................................443
HD Radio
™ Information (If Available)..............439
SIRIUS® Satellite Radio (If Activated).............435
Sources.................................................................434
Supported Media Players, Formats and Metadata Information...................................446
USB Ports.............................................................446
Environment......................................................16
EPB See: Electric Parking Brake..............................196
Essential Towing Checks ............................
264
Before Towing a Trailer.....................................265
Hitches..................................................................264
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................265
Safety Chains......................................................264
Trailer Brakes.......................................................264
Trailer Lamps.......................................................264
When Towing a Trailer......................................265
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
...............................................101
Auto-dimming Feature.......................................103
Auto-Folding Mirrors..........................................102
Blind Spot Information System........................104
Fold-Away Exterior Mirrors...............................102
Heated Exterior Mirrors ....................................103 Integrated Blind Spot Mirror.............................103
Lincoln Welcome Mat.........................................103
Memory Mirrors ..................................................103
Power Exterior Mirrors........................................101
Signal Indicator Mirrors .....................................103
F
Fastening the Seatbelts................................35 Rear Inflatable Seatbelt.......................................38
Seatbelt Locking Modes.....................................36
Using a Sliding Clip..............................................35
Using Seatbelts During Pregnancy..................36
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................343
Floor Mats
......................................................270
Front Parking Aid..........................................207 Obstacle Distance Indicator............................208
Front Passenger Sensing System..............48
Fuel and Refueling
........................................173
Fuel Consumption.........................................179
Calculating Fuel Economy................................179
Filling the Fuel Tank............................................179
Fuel Filler Funnel Location..........................175
Fuel Filter
........................................................322
Fuel Quality.....................................................174
Choosing the Right Fuel....................................174
Fuel Shutoff
....................................................272
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MKX (CD9) Canada/United States of America, enUSA, First Printing Index

Roadside Emergencies................................271
Roof Racks and Load Carriers..................256
Running-In
See: Breaking-In.................................................268
Running Out of Fuel......................................175
Adding Fuel From a Portable Fuel
Container...........................................................175
Filling a Portable Fuel Container.....................175
S
Safety Canopy™
...............................................52
Safety Precautions........................................173
Scheduled Maintenance Record
.............522
Scheduled Maintenance.............................510
Seatbelt Extension..........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................40
Seats.................................................................146
Security ...............................................................
81
Settings...........................................................472 911 Assist...............................................................478 Ambient Lighting................................................486
Bluetooth..............................................................474
Clock......................................................................474
Display...................................................................487
General
..................................................................484
Media Player........................................................473
Mobile Apps.........................................................482
Navigation............................................................480
Phone.....................................................................475
Radio......................................................................479
Sound....................................................................472
Valet Mode...........................................................488
Vehicle..................................................................\
.486
Voice Control.......................................................487
Wi-Fi.......................................................................485
Side Airbags
......................................................51
Side Sensing System..................................209
Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................
366
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13 Special Operating Conditions Scheduled
Maintenance................................................518
Exceptions ............................................................520
Speed Control See: Cruise Control............................................224
Stability Control
............................................204
Principle of Operation.......................................204
Starting a Gasoline Engine.........................168 Automatic Engine Shutdown............................
170
Failure to Start......................................................169
Guarding Against Exhaust Fumes....................171
Important Ventilating Information.....................171
Stopping the Engine When Your Vehicle is Moving...............................................................170
Stopping the Engine When Your Vehicle is Stationary..........................................................170
Vehicles with Keyless Start...............................168
Starting and Stopping the Engine.............167 General Information............................................167
Steering..........................................................246 Adaptive Steering...............................................247
Electric Power Steering....................................246
Steering Wheel................................................84
Storage Compartments
...............................165
Sunroof See: Moonroof.....................................................105
Sun Visors.......................................................105 Illuminated Vanity Mirror...................................105
581
MKX (CD9) Canada/United States of America, enUSA, First Printing Index