
12 Volt DC Power Point
WARNINGS
Do not plug optional electrical
accessories into the cigar lighter
socket. Incorrect use of the cigar lighter can
cause damage not covered by the vehicle
warranty, and can result in fire or serious
injury. Do not use a power point for operating
a cigar lighter. Incorrect use of the
power points can cause damage not covered
by the vehicle warranty, and can result in fire
or serious injury. Note:
When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
If the power supply does not work after you
switch the ignition off, switch the ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow. Note:
Always keep the power point caps
closed when not in use.
Do not insert objects other than an accessory
plug into the power point. This will damage
the power point and blow the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Locations
Power points may be in the following
locations:
• Near the floor inside the front console
bin.
• Inside the center console.
• On the rear of the center console.
• Inside the luggage compartment. 110 Volt AC Power Point (If Equipped) WARNING
Do not keep electrical devices plugged
in the power point whenever the
device is not in use. Do not use any
extension cord with the 110 volt AC power
point, since it will defeat the safety protection
design. Doing so may cause the power point
to overload due to powering multiple devices
that can reach beyond the 150 watt load limit
and could result in fire or serious injury. Note:
The power point will turn off when the
ignition is switched off or the battery voltage
drops below 11 volts.
Use the power point for powering electric
devices that require up to 150 watts. It is on
the rear of the center console.
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MKT (TP4) , enUSA, First Printing Auxiliary Power Points

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
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MKT (TP4) , enUSA, First Printing Roadside Emergencies

When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate. Note:
Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts, as
these actions may weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong detergents. Such
products could contaminate the side airbag
system and affect performance of the side
airbag in a collision. Note:
Follow the same procedure for
cleaning leather seats when cleaning leather
interior. See Cleaning Leather Seats (page
317).
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MKT (TP4) , enUSA, First Printing Vehicle Care

Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains and
Roadside Emergencies sections of your
owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings (page
444).
To make sure that 911 Assist works correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of the
fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to 911
operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most appropriate
emergency services. If you do not want to
disclose this information, do not switch the
feature on. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. •
Do not attempt to service or repair the
system. Have an authorized dealer check
your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds under 3 mph (5 km/h). Make sure
that you review your device's manual
before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space contains the compas\
s.
Displays the current setting of the passenger heated or climate controll\
ed seats.
*
Passenger Heated
and Climate
Controlled Seats
B
This icon does not display if your vehicle has hard button controls for \
heated and climate
controlled seats.
If your vehicle is not equipped with navigation, this option displays un\
der the audio information.
The name of the connected phone appears on the screen. The status of the\
phone features
also appear. This includes signal strength, battery charge, 911 assist setting state (On or Off ),
text messaging and roaming.
Phone
C
Displays the current setting of the heated or climate controlled driver \
seat.
*
Driver Heated and
Climate Controlled
Seats
D
This icon does not display if your vehicle has hard button controls for \
heated and climate
controlled seats.
If your vehicle is not equipped with navigation, this option displays un\
der the audio information.
This map displays your current location or current route in real time.
*
Navigation
E
When you have navigation active, you also see the next turn and the length of time and distance
to your destination.
If your vehicle does not have navigation, this space contains the audio \
information.
* If equipped.
You can touch any of the feature displays to
access that feature. Anytime you select the home button, the
system returns you to this screen.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Auxiliary Power Points.................................160
110 Volt AC Power Point....................................160
12 Volt DC Power Point......................................160
Locations...............................................................160
AWD See: All-Wheel Drive...........................................184
B
Battery See: Changing the 12V Battery........................301
Blind Spot Information System.................224 Switching the System Off and On..................226
System Errors......................................................226
System Limitations.............................................226
Using the System...............................................225
Bonnet Lock See: Opening and Closing the Hood............287
Booster Seats..................................................32
Types of Booster Seats.......................................33
Brake Fluid Check.......................................300
Brakes..............................................................192 General Information............................................192
Breaking-In......................................................251
Bulb Specification Chart.............................307 C
Cabin Air Filter
...............................................134
California Proposition 65................................11
Capacities and Specifications - 3.5L Ecoboost™....................................................357
Alternative Engine Oil for Extremely Cold Climates...........................................................362
Specifications......................................................358
Capacities and Specifications - 3.7L........364 Alternative Engine Oil for Extremely Cold
Climates...........................................................369
Specifications......................................................365
Capacities and Specifications....................351
Cargo Nets
.....................................................236
Car Wash See: Cleaning the Exterior................................
312
Center Console.............................................162 Console Refrigerator and Freezer..................162
Second Row Center Console...........................162
Changing a Bulb...........................................305 Front Direction Indicator Lamp.......................
306
Front Fog Lamp..................................................306
High Intensity Discharge Headlamp.............
306
LED Lamps...........................................................306
License Plate Lamp............................................307
Changing a Fuse..........................................283 Fuses.....................................................................283 Changing a Road Wheel
..............................341
Dissimilar Spare Wheel and Tire Assembly
Information........................................................341
Tire Change Procedure....................................343
Changing the 12V Battery...........................301
Changing the Engine Air Filter
..................310
Changing the Wiper Blades......................303 Front Wiper Blades............................................303
Rear Window Wiper Blade...............................
304
Checking MyKey System Status.................69
Checking the Wiper Blades.......................303
Child Restraint and Seatbelt Maintenance..................................................47
Child Restraint Positioning...........................35
Child Safety.......................................................18 General Information..............................................18
Child Safety Locks..........................................36 Left-Hand Side.......................................................37
Right-Hand Side....................................................37
Cleaning Leather Seats................................317
Cleaning Products..........................................311 Materials.................................................................311
Cleaning the Engine
.....................................313
Cleaning the Exterior....................................312
Exterior Chrome Parts........................................312
Exterior Plastic Parts...........................................313
Stripes or Graphics..............................................313
Underbody............................................................313
546
MKT (TP4) , enUSA, First Printing Index