2017 LINCOLN MKT reset

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form.1
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form. 1
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
1 You can find the form here:
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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MKT (TP4) , enUSA, First Printing SYNC™ 3

To disable this feature from the Settings
screen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the speedometer
icon in the Android Auto menu bar at the
bottom of the touchscreen, and then touch
the option to return to SYNC.
Note: Contact Google for Android Auto
support. NAVIGATION
Your navigation system is comprised of two
main features, destination mode and map
mode.
Map Mode
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D city
maps show detailed outlines of buildings,
visible land use, landscape features, and
detailed railroad infrastructure for the most
essential cities around the globe.
3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourism value.
3D city models are complete 3D models of
entire city areas including navigable roads,
parks, rivers and rendered buildings. 3D
landmarks and city models appear in 3D map
mode only. Coverage of these varies and
improves with updated map releases. Select the zoom in icon to see a
closer view of the map.
Select the zoom out icon to see a
farther away view of the map.
You can adjust the view in preset increments.
You can also pinch to zoom in or out of the
map.
The information bar tells you the names of
streets, cities or landmarks as you hover over
them with the crosshair curser.
You can change your view of the map by
tapping on the location indicator icon on the
right hand side of the screen. You can
choose from the following options: Heading up (2D map)
This always
shows the direction of forward
travel to be upward on the screen.
This view is available for map
scales up to
3 mi (5 km).
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MKT (TP4) , enUSA, First Printing SYNC™ 3E207752 E207753 E207750

SETTINGS
Under this menu, you can access and adjust
the settings for many of the system features.
To access additional settings, swipe the
screen left or right.
Sound
Pressing this button allows you to adjust the
following: Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
Adjusts the amount the audio system volume increases with speed, or turn\
s the feature off.
Speed Compensated Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and arrows
on the right adjust the minute. You can then
select AM or PM.
You can adjust the following features: Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone Update
This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to GPS Time
The system automatically saves any updates
you make to the settings. Bluetooth
Pressing this button allows you to access the
following: Action
Menu Item
On
Bluetooth
Off
You must activate Bluetooth to pair a
Bluetooth-enabled device. The processes of pairing a Bluetooth device
is the same as pairing a phone. See Pairing
a Device in Phone settings for how to pair a
device and the available options.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Action and Description
Menu Item
You can select up to two numbers from your mobile device's phonebook as emergency contacts for quick
access at the end of the 911 Assist call process.
Set Emergency Contacts
Radio
This button is available if a Radio source such
as AM or FM is the active media source.
Pressing the button allows you to access the
following features: Action and Description
Menu Item
Activation of this feature allows you to listen to HD radio broadcasts.
FM HD Radio
AM HD Radio
(Dependent on current
radio source, If Available)
This feature is available when FM Radio is your active media source. Activate this feature to have the system
display radio text.
Radio Text
Refresh
Autoset Presets (AST)
Selecting this option stores the six strongest stations in your current \
location to the last preset bank of the
currently tuned source.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Menu Item
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all personal settings an\
d personal
data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available Networks
Clicking on a network from the list allows you to connect or disconnect \
from that network. The system may
require a security code to connect.
When you click the information button next to a network, more informatio\
n about the network displays such
as the signal strength, connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already
connected.
Wi-Fi Available Notifications
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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MKT (TP4) , enUSA, First Printing SYNC™ 3