
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury. Never remove the coolant reservoir
cap when the engine is running or hot.
Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
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MKT (TP4) , enUSA, First Printing Maintenance

To avoid fluid contamination, the reservoir
cap must remain in place and fully tight,
unless you are adding fluid.
Only use fluid that meets Ford specifications.
See Capacities and Specifications (page
351). POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase the
risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets Ford
specifications. See Capacities and
Specifications (page 351). State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle
’s
paint finish, wiper blades or washer system.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal injury.
Therefore, do not allow flames, sparks or
lighted substances to come near the battery.
When working near the battery, always shield
your face and protect your eyes. Always
provide correct ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and damage
to the vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners.
301
MKT (TP4) , enUSA, First Printing MaintenanceE170684

Rotating your tires at the recommended
interval (as indicated in the Scheduled
Maintenance chapter) will help your tires
wear more evenly, providing better tire
performance and longer tire life.
Sometimes irregular tire wear can be
corrected by rotating the tires.
USING SNOW CHAINS
WARNING
Snow tires must be the same size, load
index, and speed rating as those
originally provided by Ford. Use of any tire
or wheel not recommended by Ford can
affect the safety and performance of your
vehicle, which could result in an increased
risk of loss of vehicle control, vehicle rollover,
personal injury, and death. Additionally, the
use of non-recommended tires and wheels
could cause steering, suspension, axle,
transfer case, or power transfer unit failure.
It is also strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that meets
the door-latch post, next to the driver’ s
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver door. Failure to follow the tire pressure
recommendations can cause uneven
treadwear patterns and adversely affect the
way your vehicle handles. Note:
The suspension insulation and
bumpers will help prevent vehicle damage.
Do not remove these components from your
vehicle when using snow tires and chains.
The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need to
use cables, it is recommended that steel
wheels (of the same size and specifications)
be used, as cables may chip aluminum
wheels.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Use only SAE Class S snow chains, snow
cables or equivalent on the front axle for
P235/55R19 equipped vehicles. The use
of snow chains, snow cables or other
traction assist devices that are larger than
SAE Class S may cause damage to your
vehicle ’s wheel house, suspension or
body.
336
MKT (TP4) , enUSA, First Printing Wheels and TiresE142547

Note:
If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and hold
to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call or
switch between calls.
PHONE REJECT: Press to end a call or reject
an incoming call.
Note: On some models, SEEK NEXT may be
combined with
PHONE REJECT and SEEK
PREVIOUS may be combined with PHONE
ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 84). Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•
Power:
Switch the audio system on and
off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio system.
• SOURCE
or MEDIA: Press repeatedly to
advance through available media modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press and
release to select an AM, FM or SIRIUS
memory preset.
See Audio System
(page 371).
385
MKT (TP4) , enUSA, First Printing SYNC™ 3

Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains and
Roadside Emergencies sections of your
owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings (page
444).
To make sure that 911 Assist works correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
387
MKT (TP4) , enUSA, First Printing SYNC™ 3

General Information on Radio
Frequencies..................................................60
Intelligent Access.................................................60
General Maintenance Information...........482 Multi-Point Inspection........................................485
Owner Checks and Services...........................484
Protecting Your Investment.............................482
Why Maintain Your Vehicle?............................482
Why Maintain Your Vehicle at Your
Dealership?......................................................482
Getting Assistance Outside the U.S. and Canada.........................................................263
Getting the Services You Need................259 Away From Home..............................................259
Global Opening and Closing.....................100 Closing the Windows.........................................100
Opening the Windows.......................................100
H
Handbrake See: Parking Brake.............................................193
Hazard Warning Flashers...........................255
Headlamp Adjusting See: Adjusting the Headlamps.......................
304
Headlamp Exit Delay.....................................93
Headlamp Removal See: Removing a Headlamp............................
305 Head Restraints
.............................................136
Adjusting the Head Restraint............................137
Tilting Head Restraints ......................................138
Heated Seats..................................................152 Front Seats............................................................152
Second-Row Heated Seats...............................152
Heated Steering Wheel................................86
Heated Windows and Mirrors....................134 Heated Exterior Mirror.......................................134
Heated Rear Window.........................................134
Heating See: Climate Control..........................................130
Hints on Controlling the Interior Climate..........................................................132
Cooling the Interior Quickly..............................132
General Hints........................................................132
Heating the Interior Quickly.............................132
Recommended Settings for Cooling .............
132
Recommended Settings for Heating..............132
Side Window Defogging in Cold Weather.............................................................132
Hints on Driving With Anti-Lock Brakes...........................................................192
Home Screen
................................................393
Hood Lock See: Opening and Closing the Hood............287 I
In California (U.S. Only)...............................260
Information Display Control
.........................86
Information Displays......................................110 General Information.............................................110
Information Messages
...................................117
Adaptive Cruise Control.....................................118
AdvanceTrac ™........................................................118
Alarm.......................................................................119
Automatic Engine Shutdown.............................119
AWD........................................................................\
120
Battery and Charging System...........................121
Blind Spot Information and Cross Traffic Alert System...............................................................122
Brake System.......................................................122
Collision Warning System..................................123
Doors and Locks..................................................123
Fuel........................................................................\
.124
Keys and Intelligent Access..............................124
Lane Keeping System........................................125
Maintenance.........................................................125
MyKey.....................................................................126
Park Aid..................................................................127
Power Steering....................................................128
Seats.......................................................................128
Tire Pressure Monitoring System....................
129
Traction Control...................................................129
549
MKT (TP4) , enUSA, First Printing Index

Memory Function...........................................141
Easy Entry and Exit Feature..............................142
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob
........................................................................\
.....142
Saving a PreSet Position...................................142
Message Center See: Information Displays..................................110
Mirrors See: Heated Windows and Mirrors.................134
See: Windows and Mirrors.................................99
Mobile Communications Equipment...........14
Moonroof.........................................................103 Closing the Moonroof and Sunshades..........104
Opening the Sunshade and Moonroof..........103
Venting the Moonroof........................................104
Motorcraft Parts - 3.5L Ecoboost™............353
Motorcraft Parts - 3.7L.................................354
MyKey Troubleshooting
................................70
MyKey™..............................................................65 Principle of Operation.........................................65
N
Navigation......................................................430 cityseeker.............................................................439
Destination Mode................................................431
Map Mode............................................................430 Navigation Map Updates..................................440
Navigation Menu................................................436
SiriusXM Traffic and Travel Link......................440
Waypoints.............................................................438
Normal Scheduled Maintenance.............486 Intelligent Oil-Life Monitor™..............................486
Normal Maintenance Intervals........................
488
O
Oil Change Indicator Reset
.......................293
Oil Check See: Engine Oil Check......................................292
Opening and Closing the Hood...............287 Closing the Hood...............................................287
Opening the Hood.............................................287
Ordering Additional Owner's Literature.....................................................265
Obtaining a French Owner’ s Manual............265
Overhead Console
........................................163
P
Parking Aids
....................................................198
Principle of Operation........................................198
Parking Brake.................................................193
Passive Anti-Theft System.............................81 SecuriLock®.............................................................81 PATS
See: Passive Anti-Theft System.........................
81
Pedals................................................................87
Perchlorate........................................................12
Personal Safety System ™
..............................49
How Does the Personal Safety System
Work?...................................................................49
Phone
..............................................................422
During a Phone Call...........................................427
Making Calls........................................................426
Pairing Your Cell Phone for the First
Time...................................................................422
Phone Menu........................................................423
Receiving Calls....................................................427
Smartphone Connectivity................................429
Text Messaging...................................................428
Power Door Locks See: Locking and Unlocking..............................
72
Power Liftgate
..................................................75
Obstacle Detection...............................................78
Opening and Closing the Liftgate....................76
Setting the Liftgate Open Height......................78
Stopping the Liftgate Movement......................78
Power Seats
....................................................139
Four Way Power Lumbar....................................141
Power Lumbar (Limo/Livery)..............................141
Power Steering Fluid Check.......................301
551
MKT (TP4) , enUSA, First Printing Index

Settings...........................................................444
911 Assist...............................................................450
Ambient Lighting................................................458
Bluetooth..............................................................446
Clock......................................................................446
Display...................................................................459
General.................................................................456
Media Player........................................................445
Mobile Apps.........................................................454
Navigation............................................................452
Phone.....................................................................447
Radio.......................................................................451
Sound....................................................................444
Valet Mode...........................................................460
Vehicle...................................................................458
Voice Control.......................................................459
Wi-Fi.......................................................................457
Side Airbags.....................................................55
Sitting in the Correct Position....................136
Snow Chains See: Using Snow Chains..................................336
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13 Special Operating Conditions Scheduled
Maintenance...............................................490
Exceptions............................................................492
Speed Control See: Cruise Control...........................................209
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine.........................165 Automatic Engine Shutdown............................167
Failure to Start......................................................166
Guarding Against Exhaust Fumes..................168
Important Ventilating Information...................168
Stopping the Engine When Your Vehicle is
Moving...............................................................167
Stopping the Engine When Your Vehicle is Stationary..........................................................167
Starting and Stopping the Engine.............164 General Information............................................164
Steering..........................................................230 Electric Power Steering....................................
230
Steering Wheel................................................84
Storage Compartments...............................162
Sunroof See: Moonroof.....................................................103
Sun Visors
.......................................................102
Illuminated Vanity Mirror...................................103
Supplementary Restraints System.............50 Principle of Operation.........................................50 Symbols Glossary
..............................................7
SYNC™ 3..........................................................376 General Information...........................................376
SYNC™ 3 Troubleshooting.........................460
T
Tailgate See: Power Liftgate..............................................75
Technical Specifications See: Capacities and Specifications................351
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Tire Care.........................................................323
Glossary of Tire Terminology..........................325
Information About Uniform Tire Quality Grading.............................................................323
Information Contained on the Tire Sidewall............................................................326
Temperature A B C.............................................324
Traction AA A B C...............................................324
Treadwear............................................................324
Tire Pressure Monitoring System.............337 Changing Tires With a Tire Pressure
Monitoring System.........................................338
Understanding Your Tire Pressure Monitoring System .............................................................339
553
MKT (TP4) , enUSA, First Printing Index