2017 LINCOLN MKT bluetooth

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device. Try replacing the corrupt file with a new version.
The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 405).
The file format is not supported by SYNC
3.
Update media index. See Settings (page 444).
The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC.Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Engine Immobilizer
See: Passive Anti-Theft System.........................81
Engine Oil Check.........................................292 Adding Engine Oil..............................................292
Engine Oil Dipstick - 3.5L Ecoboost™/ 3.7L................................................................292
Engine Specifications - 3.5L Ecoboost™.....................................................351
Drivebelt Routing.................................................351
Engine Specifications - 3.7L......................352 Drivebelt Routing................................................352
Entertainment................................................405 AM/FM Radio.......................................................407
Apps........................................................................\
418
Bluetooth Stereo or USB...................................416
CD (If equipped)...................................................415
HD Radio ™ Information (If Available)................
411
SIRIUS® Satellite Radio (If Activated).............407
Sources.................................................................406
Supported Media Players, Formats and Metadata Information....................................418
USB Ports..............................................................418
Environment......................................................15
Essential Towing Checks
............................245
Before Towing a Trailer.....................................247
Hitches..................................................................245
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................248 Safety Chains......................................................246
Trailer Brake Controller Connector................247
Trailer Brakes.......................................................246
Trailer Lamps........................................................247
Trailer Towing Connector (Vehicles with a
Trailer Towing Package and 7–Pin
Connector).......................................................245
When Towing a Trailer.......................................247
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
..............................................100
Auto-dimming Feature........................................101
Blind Spot Information System........................
102
Direction Indicator Mirrors ................................101
Fold-Away Exterior Mirrors................................101
Heated Exterior Mirrors .....................................101
Integrated Blind Spot Mirror..............................101
Memory Mirrors ...................................................101
Power Exterior Mirrors.......................................100
Puddle Lamps.......................................................101
F
Fastening the Seatbelts
................................39
Rear Inflatable Seatbelt.......................................42
Seatbelt Locking Modes......................................41
Third Row Seatbelt Stowage.............................40 Using Seatbelts During Pregnancy..................
40
Floor Mats
......................................................252
Fog Lamps - Front See: Front Fog Lamps.........................................96
Foot Pedals See: Adjusting the Pedals...................................87
Front Fog Lamps.............................................96
Front Passenger Sensing System..............53
Fuel and Refueling
........................................170
Fuel Consumption.........................................176
Calculating Fuel Economy................................176
Filling the Fuel Tank............................................176
Fuel Filler Funnel Location..........................172
Fuel Quality
......................................................171
Choosing the Right Fuel.....................................171
Fuel Shutoff...................................................255
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Panel...........276
Power Distribution Box.....................................267
G
Garage Door Opener See: Universal Garage Door Opener.............155
Gauges............................................................105
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MKT (TP4) , enUSA, First Printing Index

Settings...........................................................444
911 Assist...............................................................450
Ambient Lighting................................................458
Bluetooth..............................................................446
Clock......................................................................446
Display...................................................................459
General.................................................................456
Media Player........................................................445
Mobile Apps.........................................................454
Navigation............................................................452
Phone.....................................................................447
Radio.......................................................................451
Sound....................................................................444
Valet Mode...........................................................460
Vehicle...................................................................458
Voice Control.......................................................459
Wi-Fi.......................................................................457
Side Airbags.....................................................55
Sitting in the Correct Position....................136
Snow Chains See: Using Snow Chains..................................336
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13 Special Operating Conditions Scheduled
Maintenance...............................................490
Exceptions............................................................492
Speed Control See: Cruise Control...........................................209
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine.........................165 Automatic Engine Shutdown............................167
Failure to Start......................................................166
Guarding Against Exhaust Fumes..................168
Important Ventilating Information...................168
Stopping the Engine When Your Vehicle is
Moving...............................................................167
Stopping the Engine When Your Vehicle is Stationary..........................................................167
Starting and Stopping the Engine.............164 General Information............................................164
Steering..........................................................230 Electric Power Steering....................................
230
Steering Wheel................................................84
Storage Compartments...............................162
Sunroof See: Moonroof.....................................................103
Sun Visors
.......................................................102
Illuminated Vanity Mirror...................................103
Supplementary Restraints System.............50 Principle of Operation.........................................50 Symbols Glossary
..............................................7
SYNC™ 3..........................................................376 General Information...........................................376
SYNC™ 3 Troubleshooting.........................460
T
Tailgate See: Power Liftgate..............................................75
Technical Specifications See: Capacities and Specifications................351
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Tire Care.........................................................323
Glossary of Tire Terminology..........................325
Information About Uniform Tire Quality Grading.............................................................323
Information Contained on the Tire Sidewall............................................................326
Temperature A B C.............................................324
Traction AA A B C...............................................324
Treadwear............................................................324
Tire Pressure Monitoring System.............337 Changing Tires With a Tire Pressure
Monitoring System.........................................338
Understanding Your Tire Pressure Monitoring System .............................................................339
553
MKT (TP4) , enUSA, First Printing Index