2017 LINCOLN MKC phone

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
465
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
466
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

For maximum vehicle performance, keep the
following information in mind when adding
accessories, equipment, passengers and
luggage to your vehicle:
•
Do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of radio
transmitter-equipped mobile
communications systems, for example,
two-way radios, telephones and theft
alarms. Any such equipment should
comply with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations, and an authorized dealer
should install this equipment. •
An authorized dealer should install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particular if
their manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized dealer add any
non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
469
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Accessories

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519
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Appendices

Media Hub......................................................365
Memory Function..........................................143 Easy Entry and Exit Feature..............................144
Linking a PreSet Position to your Remote
Control or Intelligent Access Key...............144
Saving a PreSet Position...................................143
Message Center See: Information Displays.................................
108
Mirrors See: Heated Windows and Mirrors.................136
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Power Sunscreen.................................................99
Venting the Moonroof.........................................99
Motorcraft Parts - 2.0L EcoBoost™...........346
Motorcraft Parts - 2.3L EcoBoost™
............347
MyKey Troubleshooting.................................61
MyKey™..............................................................58 Principle of Operation.........................................58
N
Navigation......................................................420 cityseeker.............................................................430
Destination Mode...............................................422 Map Mode.............................................................421
Navigation Map Updates..................................430
Navigation Menu.................................................427
SiriusXM Traffic and Travel Link......................430
Waypoints.............................................................429
Normal Scheduled Maintenance..............476 Intelligent Oil-Life Monitor™..............................476
Maintenance Intervals.......................................478
O
Oil Change Indicator Reset........................291
Oil Check See: Engine Oil Check......................................290
Opening and Closing the Hood...............286 Opening the Hood.............................................286
Ordering Additional Owner's Literature.....................................................264
Obtaining a French Owner’ s Manual............264
Overhead Console.......................................155
P
Parking Aids
....................................................194
Principle of Operation........................................194
Passive Anti-Theft System............................75 SecuriLock®............................................................75 PATS
See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................40
How Does the Personal Safety System
Work?...................................................................40
Phone
...............................................................413
During a Phone Call............................................418
Making Calls..........................................................417
Pairing Your Cell Phone for the First
Time....................................................................413
Phone Menu..........................................................414
Receiving Calls.....................................................418
Smartphone Connectivity................................420
Text Messaging....................................................419
Post-Crash Alert System............................256
Power Door Locks See: Locking and Unlocking..............................63
Power Liftgate
.................................................68
Hands-Free Feature..............................................71
Obstacle Detection................................................71
Opening and Closing the Liftgate....................
69
Setting the Liftgate Open Height......................70
Stopping the Liftgate Movement......................70
Power Seats.....................................................141 Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
531
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index

Ambient Lighting................................................449
Bluetooth..............................................................437
Clock......................................................................437
Display..................................................................450
General..................................................................447
Media Player........................................................435
Mobile Apps.........................................................445
Navigation............................................................443
Phone....................................................................438
Radio......................................................................442
Sound....................................................................434
Valet Mode............................................................451
Vehicle...................................................................449
Voice Control.......................................................450
Wi-Fi.......................................................................448
Side Airbags.....................................................47
Sitting in the Correct Position....................138
Snow Chains See: Using Snow Chains...................................331
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
Notice to Owners of Pickup Trucks and Utility Type Vehicles.....................................................14
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13
Using Your Vehicle as an Ambulance...............
14
Using Your Vehicle With a Snowplow...............14 Special Operating Conditions Scheduled
Maintenance
...............................................480
Exceptions............................................................483
Speed Control See: Cruise Control...........................................208
Stability Control
.............................................192
Principle of Operation........................................192
Starting a Gasoline Engine.........................157 Automatic Engine Shutdown............................158
Failure to Start......................................................158
Fast Restart...........................................................157
Guarding Against Exhaust Fumes..................159
Important Ventilating Information...................159
Stopping the Engine When Your Vehicle is
Moving...............................................................159
Stopping the Engine When Your Vehicle is Stationary..........................................................159
Starting and Stopping the Engine.............156 General Information............................................156
Steering..........................................................229 Electric Power Steering....................................229
Steering Wheel
................................................78
Storage Compartments...............................155
Sunroof See: Moonroof.......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98 Supplementary Restraints System
..............41
Principle of Operation...........................................41
Symbols Glossary
..............................................7
SYNC™ 3..........................................................366
General Information...........................................366
SYNC™ 3 Troubleshooting
...........................451
T
Tailgate See: Power Liftgate..............................................68
Technical Specifications See: Capacities and Specifications...............344
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Ticket Holders................................................155
Tire Care..........................................................317
Glossary of Tire Terminology...........................318
Information About Uniform Tire Quality
Grading..............................................................317
Information Contained on the Tire Sidewall.............................................................319
Temperature A B C..............................................318
Traction AA A B C................................................318
Treadwear.............................................................318
Tire Pressure Monitoring System.............332 Changing Tires With a Tire Pressure
Monitoring System.........................................333
533
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index

Understanding Your Tire Pressure Monitoring
System .............................................................333
Tires See: Wheels and Tires.......................................315
Towing a Trailer..............................................241 Load Placement...................................................241
Towing the Vehicle on Four Wheels........247 Emergency Towing.............................................247
Recreational Towing..........................................247
Towing..............................................................241
Traction Control.............................................190
Principle of Operation........................................190
Trailer Sway Control....................................242
Transmission Code Designation..............349
Transmission...................................................173
Transmission See: Transmission................................................173
Transporting the Vehicle
............................257
U
Under Hood Overview................................288
Unique Driving Characteristics...................161
Universal Garage Door Opener
................148
HomeLink Wireless Control System...............148
Using Adaptive Cruise Control.................209 Automatic Cancellation......................................213
Blocked Sensor...................................................215 Canceling the Set Speed..................................212
Changing the Set Speed...................................213
Detection Issues..................................................214
Following a Vehicle............................................210
Hilly Condition Usage........................................213
Overriding the Set Speed.................................212
Resuming the Set Speed...................................213
Setting the Adaptive Cruise Speed................210
Setting the Gap Distance...................................
211
Switching Adaptive Cruise Control Off..........213
Switching Adaptive Cruise Control On..........210
Switching to Normal Cruise Control...............216
System Not Available.........................................215
Using All-Wheel Drive..................................179 Driving in Special Conditions With All-Wheel
Drive...................................................................179
Using Cruise Control...................................208 Switching Cruise Control Off..........................209
Switching Cruise Control On...........................
208
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains
.......................................331
Using Stability Control.................................193
Using Traction Control
.................................190
Switching the System Off..................................190
System Indicator Lights and Messages.........190
Using a Switch.....................................................190
Using the Information Display Controls........190 Using Voice Recognition............................385
Audio Voice Commands...................................387
Climate Voice Commands................................388
Mobile App Voice Commands........................392
Navigation Voice Commands...........................
391
Phone Voice Commands..................................388
SiriusXM Traffic and Travel Link Voice Commands......................................................393
Voice Settings Commands...............................394
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................262
V
Vehicle Care
..................................................305
General Information...........................................305
Vehicle Certification Label.........................348
Vehicle Identification Number..................348
Vehicle Storage
.............................................312
Battery....................................................................313
Body........................................................................\
312
Brakes.....................................................................313
Cooling system....................................................313
Engine.....................................................................313
Fuel system...........................................................313
General..................................................................312
Miscellaneous.......................................................313
Removing Vehicle From Storage.....................
313
534
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index