2017 LINCOLN MKC Manual

If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems. COLLISION WARNING SYSTEM (If
Equipped)
Principle Of Operation
(If Equipped) WARNINGS
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the brakes.
This system does NOT automatically brake
your vehicle. If you fail to press the brake
pedal when necessary, you may collide with
another vehicle. The collision warning system with
brake support cannot help prevent all
collisions. Do not rely on this system to
replace your judgment and the need to
maintain correct distance and speed. Note:
The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Note: The collision warning system is active
at speeds above approximately
5 mph
(8 km/h).
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The gross combined weight must never
exceed the Gross Combined Weight
Rating.
Note:
For trailer towing information
refer to the RV and Trailer Towing Guide
available at an authorized dealer. WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification label. Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower your vehicle ’s GVWR and GAWR
limitations. Replacement tires with a
higher limit than the original tires do not
increase the GVWR and GAWR
limitations. Exceeding any vehicle weight
rating limitation could result in
serious damage to your vehicle,
personal injury or both. Steps for determining the correct load
limit:
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or XXX
lb." on your vehicle ’s placard.
2. Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lb.
4. The resulting figure equals the available amount of cargo and
luggage load capacity. For example,
if the “XXX” amount equals 1,400 lb.
and there will be five 150 lb.
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.) 5.
Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calculated
in Step 4.
6. If your vehicle will be towing a trailer,
load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
Helpful examples for calculating the
available amount of cargo and
luggage load capacity
Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You decide to go golfing. Is
there enough load capacity to carry you,
four of your friends and all the golf bags?
You and four friends average 220
pounds (99 kilograms) each and the golf
bags weigh approximately 30 pounds
(13.5 kilograms) each. The calculation
would be: 1400 - (5 x 220) - (5 x 30) =
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TOWING A TRAILER
WARNINGS
Do not exceed the GVWR or the
GAWR specified on the certification
label. Towing trailers beyond the
maximum recommended gross
trailer weight exceeds the limit of the
vehicle and could result in engine
damage, transmission damage,
structural damage, loss of vehicle
control, vehicle rollover and personal
injury. Your vehicle may have electrical items,
such as fuses or relays, related to
towing. See Fuses (page 267). Your vehicle's load capacity designation
is by weight, not by volume, so you
cannot necessarily use all available
space when loading a vehicle or trailer.
Towing a trailer places an extra load on
your vehicle's engine, transmission, axle,
brakes, tires and suspension. Inspect
these components periodically during,
and after, any towing operation.
Load Placement
To help minimize how trailer movement
affects your vehicle when driving:
•
Load the heaviest items closest to
the trailer floor.
• Load the heaviest items centered
between the left and right side trailer
tires. •
Load the heaviest items above the
trailer axles or just slightly forward
toward the trailer tongue. Do not
allow the final trailer tongue weight
to go above or below 10-15% of the
loaded trailer weight.
• Select a ball mount with the correct
rise or drop. When both the loaded
vehicle and trailer are connected, the
trailer frame should be level, or
slightly angled down toward your
vehicle, when viewed from the side.
When driving with a trailer or payload, a
slight takeoff vibration or shudder may
be present due to the increased payload
weight. Additional information regarding
proper trailer loading and setting your
vehicle up for towing is located in
another chapter of this manual. See
Load Limit (page 236).
You can also find information in the
RV
& Trailer Towing Guide available at your
authorized dealer, or online.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws for
towing a trailer.
• See the instructions included with towing
accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 236).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight. Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Safety Chains
Note:
Never attach safety chains to the
bumper.
Always connect the safety chains to the hook
retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your vehicle's
brake system. Your vehicle may not have
enough braking power and your chances of
having a collision greatly increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you install
them properly and adjust them to the
manufacturer's specifications. The trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1500
pounds (680 kilograms) when load.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system resulting
in fire. Contact your authorized dealer as
soon as possible for assistance in proper
trailer tow wiring installation. Additional
electrical equipment may be required. 245
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 68,351 mi (110,000 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 98 ft (30 m)
of a paved or county maintained road,
no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 99 mi (160 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
99 mi (160 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
99 mi (160 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Lincoln Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within 99 mi
(160 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Lincoln Motor
Company will ask you to submit your original
receipts.
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The horn and indicators will turn off when:
•
You press the hazard control button.
• You press the panic button on the remote
entry transmitter (if equipped).
• Your vehicle runs out of power. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service, or if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Lincoln
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Lincoln Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952 Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia:
8008443673
If calling from Kuwait:
22280384 FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company Export Operations & Global Growth
Initiatives by emailing
[email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership ’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at: HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by
their website:
www.helminc.com
(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
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