Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in the prev\
ious table.
Add a Bluetooth Device
You can select a phone by touching the name of the phone on the screen. Y\
ou then have the following options:
Depending on the status of the device, you can select either of these options to interact with the selected
device.
Connect
Disconnect
Allows you to see phone and device information.
Device Information
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete Action and Description
Menu Item
Manage Contacts
You can then select: Enable this option to have SYNC 3 periodically re-download your phonebook to keep your contact list up to
date.
Automatic Contact Download
On/Off
Choose how you would like the system to display your contacts. You can choose:
Sort By:
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color all
the way down to zero intensity. Vehicle
Note:
You vehicle may not have all of these
features.
You can select the following features to
update their settings. Door Keypad Code
Select this button to add or erase a personal
door keypad code. To add or erase a
personal code, you first need to enter the
five-digit factory set code. You can find this
code on the owner's wallet card in the glove
box or from your authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera Delay
You can find more information on the rear-view camera system in the parki\
ng aids chapter of your owner manual.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3
USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device. Try replacing the corrupt file with a new version.
The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 396).
The file format is not supported by SYNC
3.
Perform a master reset. See Settings (page 434).
The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3
General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3
EXPORT RESTRICTIONS: You acknowledge
that the SOFTWARE is subject to U.S. and
European Union export jurisdiction. You
agree to comply with all applicable
international and national laws that apply to
the SOFTWARE, including the U.S. Export
Administration Regulations, as well as
end-user, end-use and destination
restrictions issued by U.S. and other
governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to FORD
MOTOR COMPANY instructions provided in
the documentation for the DEVICES product
support, such as the vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES. No Liability for Certain Damages:
EXCEPT
AS PROHIBITED BY LAW, FORD MOTOR
COMPANY, ANY THIRD PARTY SOFTWARE
OR SERVICES SUPPLIERS, AND THEIR
AFFILIATES SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES ARISING FROM
OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow instructions:
• Before using your SYNC® system, read
and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not following
precautions found in the Owner Guide
can lead to an accident or other serious
injuries. General Operation
•
Voice Command Control
: Certain
functions within the SYNC® system may
be accomplished using voice commands.
Using voice commands while driving
helps you to operate the system without
removing your hands from the wheel or
eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic
and emergency signals while driving.
Driving while unable to hear these
sounds could cause an accident.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Appendices
Owner Checks and Services...........................474
Protecting Your Investment..............................472
Why Maintain Your Vehicle?.............................472
Why Maintain Your Vehicle at Your
Dealership?......................................................472
Getting Assistance Outside the U.S. and Canada.........................................................263
Getting the Services You Need................259 Away From Home..............................................259
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................253
Headlamp Adjusting See: Adjusting the Headlamps.......................
299
Headlamp Exit Delay.....................................89
Headlamp Removal See: Removing a Headlamp............................300
Head Restraints
.............................................138
Adjusting the Head Restraint...........................140
Heated Seats..................................................145 Front Seats............................................................145
Rear Seats.............................................................146
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................136
Heated Exterior Mirrors.....................................
136
Heated Rear Window.........................................136
Heated Wiper Park..............................................136
Heating See: Climate Control...........................................133
Hints on Controlling the Interior Climate..........................................................135
Cooling the Interior Quickly..............................136
General Hints........................................................135
Heating the Interior Quickly.............................135
Recommended Settings for Cooling .............136
Recommended Settings for Heating..............135
Side Window Defogging in Cold Weather.............................................................136
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen
................................................384
Hood Lock See: Opening and Closing the Hood............286
I
In California (U.S. Only)...............................260
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm.......................................................................116
All-Wheel Drive......................................................117
Automatic Engine Shutdown.............................117
Auto Start-Stop......................................................118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Collision Warning System.................................120
Doors and Locks...................................................121
Driver Alert.............................................................121
Fuel........................................................................\
.122
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Remote Start.........................................................128
Seats.......................................................................128
Starting System ...................................................128
Tire Pressure Monitoring System....................
129
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index
Media Hub......................................................365
Memory Function..........................................143 Easy Entry and Exit Feature..............................144
Linking a PreSet Position to your Remote
Control or Intelligent Access Key...............144
Saving a PreSet Position...................................143
Message Center See: Information Displays.................................
108
Mirrors See: Heated Windows and Mirrors.................136
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Power Sunscreen.................................................99
Venting the Moonroof.........................................99
Motorcraft Parts - 2.0L EcoBoost™...........346
Motorcraft Parts - 2.3L EcoBoost™
............347
MyKey Troubleshooting.................................61
MyKey™..............................................................58 Principle of Operation.........................................58
N
Navigation......................................................420 cityseeker.............................................................430
Destination Mode...............................................422 Map Mode.............................................................421
Navigation Map Updates..................................430
Navigation Menu.................................................427
SiriusXM Traffic and Travel Link......................430
Waypoints.............................................................429
Normal Scheduled Maintenance..............476 Intelligent Oil-Life Monitor™..............................476
Maintenance Intervals.......................................478
O
Oil Change Indicator Reset........................291
Oil Check See: Engine Oil Check......................................290
Opening and Closing the Hood...............286 Opening the Hood.............................................286
Ordering Additional Owner's Literature.....................................................264
Obtaining a French Owner’ s Manual............264
Overhead Console.......................................155
P
Parking Aids
....................................................194
Principle of Operation........................................194
Passive Anti-Theft System............................75 SecuriLock®............................................................75 PATS
See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................40
How Does the Personal Safety System
Work?...................................................................40
Phone
...............................................................413
During a Phone Call............................................418
Making Calls..........................................................417
Pairing Your Cell Phone for the First
Time....................................................................413
Phone Menu..........................................................414
Receiving Calls.....................................................418
Smartphone Connectivity................................420
Text Messaging....................................................419
Post-Crash Alert System............................256
Power Door Locks See: Locking and Unlocking..............................63
Power Liftgate
.................................................68
Hands-Free Feature..............................................71
Obstacle Detection................................................71
Opening and Closing the Liftgate....................
69
Setting the Liftgate Open Height......................70
Stopping the Liftgate Movement......................70
Power Seats.....................................................141 Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
531
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index