2017 LINCOLN MKC bluetooth

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC. Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
461
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
462
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Engine Specifications - 2.0L
EcoBoost™....................................................344
Drivebelt Routing................................................344
Engine Specifications - 2.3L EcoBoost™....................................................345
Drivebelt Routing................................................345
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
Supported Media Players, Formats and Metadata Information...................................
409
USB Ports.............................................................409
Environment......................................................16
EPB See: Electric Parking Brake..............................185
Essential Towing Checks
............................245
Before Towing a Trailer.....................................246
Hitches..................................................................245
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................246
Safety Chains......................................................245
Trailer Brakes.......................................................245
Trailer Lamps.......................................................245 When Towing a Trailer.......................................246
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................96
Auto-Folding Mirrors............................................95
Blind Spot Monitor................................................97
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................96
Integrated Blind Spot Mirrors............................96
Lincoln Welcome Mat..........................................96
Memory Mirrors.....................................................96
Power Exterior Mirrors.........................................94
F
Fastening the Seatbelts................................32 How to Extract Seatbelts in the Rear Outboard
Positions.............................................................35
Seatbelt Locking Modes.....................................33
Using a Sliding Clip..............................................33
Using Seatbelts During Pregnancy..................
33
Floor Mats......................................................250
Front Parking Aid..........................................195
Front Passenger Sensing System..............44
Fuel and Refueling
........................................164 Fuel Consumption
.........................................169
Calculating Fuel Economy................................169
Filling the Tank.....................................................169
Fuel Filler Funnel Location.........................166
Fuel Filter
.......................................................296
Fuel Quality.....................................................165
Choosing the Right Fuel....................................165
Fuel Shutoff...................................................253
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Box...............274
Power Distribution Box.....................................267
Pre-Fuse Box.......................................................267
Rear Cargo Fuse Box.........................................279
G
Garage Door Opener See: Universal Garage Door Opener.............
148
Gauges..............................................................101 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................102
Information Display.............................................102
General Information on Radio Frequencies..................................................52
Intelligent Access.................................................52
General Maintenance Information...........472 Multi-Point Inspection........................................475
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index

Ambient Lighting................................................449
Bluetooth..............................................................437
Clock......................................................................437
Display..................................................................450
General..................................................................447
Media Player........................................................435
Mobile Apps.........................................................445
Navigation............................................................443
Phone....................................................................438
Radio......................................................................442
Sound....................................................................434
Valet Mode............................................................451
Vehicle...................................................................449
Voice Control.......................................................450
Wi-Fi.......................................................................448
Side Airbags.....................................................47
Sitting in the Correct Position....................138
Snow Chains See: Using Snow Chains...................................331
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
Notice to Owners of Pickup Trucks and Utility Type Vehicles.....................................................14
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13
Using Your Vehicle as an Ambulance...............
14
Using Your Vehicle With a Snowplow...............14 Special Operating Conditions Scheduled
Maintenance
...............................................480
Exceptions............................................................483
Speed Control See: Cruise Control...........................................208
Stability Control
.............................................192
Principle of Operation........................................192
Starting a Gasoline Engine.........................157 Automatic Engine Shutdown............................158
Failure to Start......................................................158
Fast Restart...........................................................157
Guarding Against Exhaust Fumes..................159
Important Ventilating Information...................159
Stopping the Engine When Your Vehicle is
Moving...............................................................159
Stopping the Engine When Your Vehicle is Stationary..........................................................159
Starting and Stopping the Engine.............156 General Information............................................156
Steering..........................................................229 Electric Power Steering....................................229
Steering Wheel
................................................78
Storage Compartments...............................155
Sunroof See: Moonroof.......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98 Supplementary Restraints System
..............41
Principle of Operation...........................................41
Symbols Glossary
..............................................7
SYNC™ 3..........................................................366
General Information...........................................366
SYNC™ 3 Troubleshooting
...........................451
T
Tailgate See: Power Liftgate..............................................68
Technical Specifications See: Capacities and Specifications...............344
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Ticket Holders................................................155
Tire Care..........................................................317
Glossary of Tire Terminology...........................318
Information About Uniform Tire Quality
Grading..............................................................317
Information Contained on the Tire Sidewall.............................................................319
Temperature A B C..............................................318
Traction AA A B C................................................318
Treadwear.............................................................318
Tire Pressure Monitoring System.............332 Changing Tires With a Tire Pressure
Monitoring System.........................................333
533
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index