WARNINGS
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to prevent them
from moving and interfering with the pedals
or the ability to control the vehicle. Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not
another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation. Check attachment of floor mats on a
regular basis. Always properly reinstall
and secure floor mats that have been
removed for cleaning or replacement. Always make sure that objects cannot
fall into the driver foot well while the
vehicle is moving. Objects that are loose can
become trapped under the pedals causing
a loss of vehicle control. WARNINGS
Failure to properly follow floor mat
installation or attachment instructions
can potentially cause interference with pedal
operation causing a loss of vehicle control. To install floor mats, position the floor mat
so that the eyelet is over the retention post
and press down to lock in.
To remove the floor mat, reverse the
installation procedure.
251
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Driving HintsE142666
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
261
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Customer Assistance
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform Transport Canada
and Ford of Canada. Transport Canada Contact Information
www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-index-76.htm\
(English)
Website
www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-index-76.htm (French)
Website
1–800–333–0510
Phone
265
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Customer AssistanceE142557
4. On the wall or screen, you will observe
a flat zone of high intensity light located
at the top of the right hand portion of the
beam pattern. If the top edge of the high
intensity light zone is not at the horizontal
reference line, you will need to adjust the
headlamp. 5. Locate the vertical adjuster on each
headlamp. Turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp.
6. Close the hood and switch off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this vehicle
and is non-adjustable. REMOVING A HEADLAMP
To gain access to the headlamp securing
bolts and to remove the headlamp assembly,
you must first remove the front fascia and
front bumper assemblies. We recommend
you see an authorized dealer.
CHANGING A BULB WARNINGS
Switch all of the lamps and the ignition
off. Failure to follow this warning could
result in serious personal injury. Bulbs can become hot. Let the bulb
cool down before removing it. Failure
to do so could result in personal injury. Install in the reverse order unless otherwise
stated.
High Intensity Discharge Headlamp (If
Equipped)
These lamps operate at a high voltage. See
an authorized dealer if they fail.
300
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing MaintenanceE142465 E171165
Directional tires
USING SNOW CHAINS
WARNING
Snow tires must be the same size, load
index, speed rating as those originally
provided by Ford. Use of any tire or wheel
not recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of loss
of vehicle control, vehicle rollover, personal
injury and death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case or power transfer unit failure. The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need to
use cables, it is recommended that steel
wheels (of the same size and specifications)
be used, as cables may chip aluminum
wheels.
Follow these guidelines when using snow
tires and traction devices
•
If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body to
tire dimension restrictions.
• Use 10 mm cables or chains only on front
axle with 235/50R18 tires.
• Not all S-class snow chains or cables
meet these restrictions. Chains of this
size restriction will include a tensioning
device.
• The snow chains or cables must be
mounted in pairs on the front axle.
• Do not use chains or cables on
235/45R19 and 245/45R19 tires. •
Install cables securely, verifying that the
cables do not touch any wiring, brake
lines or fuel lines.
• When driving with tire cables do not
exceed 30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Drive cautiously. If you hear the cables
rub or bang against the vehicle, stop and
retighten them. If this does not work,
remove the cables to prevent vehicle
damage.
• Remove the cables when they are no
longer needed. Do not use cables on dry
roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
331
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Wheels and TiresE70415
•
Wet weather driving capability.
• All-wheel driving capability
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off the
ground, the transmission alone will not
prevent your vehicle from moving or slipping
off the jack, even if the transmission is in park
(P) or neutral (N). WARNINGS
To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission in park (P) or
neutral (N), set the parking brake, and block
(in both directions) the wheel that is
diagonally opposite (other side and end of
your vehicle) to the tire being changed. Never get underneath a vehicle that is
supported only by a jack. If the vehicle
slips off the jack, you or someone else could
be seriously injured. Do not attempt to change a tire on the
side of the vehicle close to moving
traffic. Pull far enough off the road to avoid
the danger of being hit when operating the
jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one provided
as original equipment with your vehicle,
make sure the jack capacity is adequate for
the vehicle weight, including any vehicle
cargo or modifications. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
1. Park on a level surface, set the parking brake and activate the hazard flashers.
2. Place the transmission in park (P) and turn the engine off.
3. Remove the carpeted wheel cover.
4. Remove the wing nut that secures the spare tire by turning it counterclockwise. 5. Remove the jack from the foam holder.
The lug wrench is located in the left side
storage foam next to the spare tire.
Remove the flat tire retainer strap from
the jack base.
338
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Wheels and TiresE160855
13. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 342).
Stowing the flat tire
1. Put the jack and lug wrench away. Make
sure the jack is fastened so it does not
rattle when you drive.
2. Unblock the wheels.
3. Stow the flat tire on the floor in the cargo
area. Secure with the flat tire retainer
strap by following the next steps: 4. Locate the cargo tie-down near the
seatback. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop. 5. Weave the retainer strap through the
wheel openings.
6. Locate the front cargo tie-down at the opposite corner of the cargo area to the
tie-down used in Step 4. Thread the
retainer strap through the tie-down and
pull tight.
7. Secure by tying a 2-half hitch knot.
340
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Wheels and TiresE142906 E157926
TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign \
materials present on the mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the
hub are secured so they do not interfere with the mounting surfaces of t\
he wheel. Installing wheels without correct metal-to-metal contact at
the wheel mounting surfaces can cause the wheel nuts to loosen and the w\
heel to come off while your vehicle is in motion, resulting in loss
of control. Ib-ft (Nm)
*
Bolt size
100 (135)
M12 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust.\
Use only Ford recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kil\
ometers) after any wheel disturbance (such as tire rotation, changing \
a
flat tire, wheel removal).
342
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Wheels and Tires