2017 LINCOLN MKC USB port

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smartphone;
an Android with OS 2.3 or higher or an iPhone
3GS or newer with iOS 5.0 or higher. Addition-
ally, make sure you pair and connect your
phone to SYNC 3 in order to find AppLink-
capable apps on your device. iPhone users
must also connect to a USB port with an Apple
USB cable.
You did not connect an Applink Compatible
phone to SYNC 3.
AppLink Mobile Applications: When I select
"Connect Mobile Apps," SYNC 3 does not find
any applications.
Make sure you have downloaded and installed
the latest version of the app from your phone's
app store. Make sure the app is running on
your phone. Some apps require you to register
or login to the app on the phone before using
them with AppLink. Also, some may have a
"Ford SYNC" setting, so check the app's
settings menu on the phone.
AppLink-enabled apps are not installed and
running on your mobile device.
My phone is connected, but I still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover it
inside the vehicle. On an Android device, if
apps have an 'Exit' or 'Quit' option, then select
it and restart the app. If the app does not have
that option, select the phone's settings menu
Sometimes apps do not properly close and
re-open their connection to SYNC 3, over
ignition cycles, for example.
My phone is connected, my app(s) are running,
but I still cannot find any apps.
460
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
462
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
466
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Engine Specifications - 2.0L
EcoBoost™....................................................344
Drivebelt Routing................................................344
Engine Specifications - 2.3L EcoBoost™....................................................345
Drivebelt Routing................................................345
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
Supported Media Players, Formats and Metadata Information...................................
409
USB Ports.............................................................409
Environment......................................................16
EPB See: Electric Parking Brake..............................185
Essential Towing Checks
............................245
Before Towing a Trailer.....................................246
Hitches..................................................................245
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................246
Safety Chains......................................................245
Trailer Brakes.......................................................245
Trailer Lamps.......................................................245 When Towing a Trailer.......................................246
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................96
Auto-Folding Mirrors............................................95
Blind Spot Monitor................................................97
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................96
Integrated Blind Spot Mirrors............................96
Lincoln Welcome Mat..........................................96
Memory Mirrors.....................................................96
Power Exterior Mirrors.........................................94
F
Fastening the Seatbelts................................32 How to Extract Seatbelts in the Rear Outboard
Positions.............................................................35
Seatbelt Locking Modes.....................................33
Using a Sliding Clip..............................................33
Using Seatbelts During Pregnancy..................
33
Floor Mats......................................................250
Front Parking Aid..........................................195
Front Passenger Sensing System..............44
Fuel and Refueling
........................................164 Fuel Consumption
.........................................169
Calculating Fuel Economy................................169
Filling the Tank.....................................................169
Fuel Filler Funnel Location.........................166
Fuel Filter
.......................................................296
Fuel Quality.....................................................165
Choosing the Right Fuel....................................165
Fuel Shutoff...................................................253
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Box...............274
Power Distribution Box.....................................267
Pre-Fuse Box.......................................................267
Rear Cargo Fuse Box.........................................279
G
Garage Door Opener See: Universal Garage Door Opener.............
148
Gauges..............................................................101 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................102
Information Display.............................................102
General Information on Radio Frequencies..................................................52
Intelligent Access.................................................52
General Maintenance Information...........472 Multi-Point Inspection........................................475
528
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index