Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
465
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3
•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The third
party sites are not under the control of
FORD MOTOR COMPANY, its affiliates
and/or its designated agent. Neither
FORD MOTOR COMPANY nor its
affiliates nor its designated agent are
responsible for (i) the contents of any
third party sites, any links contained in
third party sites, or any changes or
updates to third party sites, or (ii)
webcasting or any other form of
transmission received from any third
party sites. If the SOFTWARE provides
links to third party sites, those links are
provided to you only as a convenience,
and the inclusion of any link does not
imply an endorsement of the third party
site by FORD MOTOR COMPANY, its
affiliates and/or its designated agent.
• Obligation to Drive Responsibly:
You
recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety and
you agree to assume any risk associated with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If the
SOFTWARE is provided by FORD MOTOR
COMPANY separate from the DEVICES on
media such as a ROM chip, CD ROM disk(s)
or via web download or other means, and is
labeled "For Upgrade Purposes Only" or "For
Recovery Purposes Only" you may install one
(1) copy of such SOFTWARE onto the
DEVICES as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including any
additional EULA terms accompanying the
upgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All
title and intellectual property rights in and to
the SOFTWARE (including but not limited to
any images, photographs, animations, video,
audio, music, text and "applets" incorporated
into the SOFTWARE), the accompanying
printed materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials accompanying
the SOFTWARE. All title and intellectual
property rights in and to the content which may be accessed through use of the
SOFTWARE is the property of the respective
content owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA grants
you no rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates, and
third party software and service providers
and suppliers. Use of any on-line services
which may be accessed through the
SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
507
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Appendices
•
Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can distract
your attention and could cause an
accident or other serious injury. Stop the
vehicle in a safe and legal manner before
attempting these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only as
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic regulations.
Any such feature is not a substitute for
your personal judgment. Any route
suggestions made by this system should
never replace any local traffic regulations
or your personal judgment or knowledge
of safe driving practices. •
Route Safety:
Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to follow
the suggested directions.
• Potential Map Inaccuracy:
Maps used
by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always use
good judgment and common sense when
following the suggested routes.
• Emergency Services:
Do not rely on any
navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals and
clinics are likely to be contained in the
map database for such navigation
features.
509
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Appendices
A
A/C
See: Climate Control...........................................133
About This Manual............................................7
ABS See: Brakes...........................................................184
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................184
Accessories...................................................468 Exterior style........................................................468
Interior style.........................................................468
Lifestyle.................................................................468
Peace of mind.....................................................468
Accessories See: Replacement Parts Recommendation.....12
ACC See: Using Adaptive Cruise Control.............209
Active Park Assist - Vehicles With: Active Park Assist
....................................................196
Deactivating the Active Park Assist
Feature.............................................................202
Parallel Parking, Perpendicular Parking, Park Out Assist..........................................................196
Troubleshooting the System...........................
202
Adjusting the Headlamps
..........................299
Horizontal Aim Adjustment..............................300 Vertical Aim Adjustment...................................299
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
Airbag Disposal
................................................51
Air Conditioning See: Climate Control...........................................133
Air Filter See: Changing the Engine Air Filter..............303
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................76
Disarming the Alarm.............................................76
Appendices...................................................504
Apps
..................................................................431
........................................................................\
..........431
SiriusXM Traffic and Travel Link......................433
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107
Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................362
General Information...........................................362 Audio Unit - Vehicles With: Premium AM/
FM/CD...........................................................363
Auto Hold........................................................187 Using Auto Hold..................................................189
Autolamps.........................................................87 Windshield Wiper Activated Headlamps........88
Automatic Climate Control..........................133
Automatic High Beam Control
....................90
Activating the System..........................................90
Manually Overriding the System.......................91
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................178
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................178
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check
...........................................................295
Auto-Start-Stop...............................................161 Disabling Auto StartStop...................................162
Enabling Auto StartStop.....................................161
Autowipers.......................................................83
Auxiliary Power Points.................................153 110 Volt AC Power Point.....................................153
12 Volt DC Power Point......................................153
Locations...............................................................153
525
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index
AWD
See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery......................296
Blind Spot Information System.................223
Switching the System Off and On..................225
System Errors......................................................225
Using the System...............................................223
Bonnet Lock See: Opening and Closing the Hood............286
Booster Seats..................................................25 Types of Booster Seats.......................................26
Brake Fluid Check.......................................295
Brakes..............................................................184 General Information............................................184
Breaking-In.....................................................249
Bulb Specification Chart
..............................301
C
Cabin Air Filter................................................137
California Proposition 65................................11
Capacities and Specifications - 2.0L EcoBoost™...................................................350
Specifications.......................................................351 Capacities and Specifications - 2.3L
EcoBoost™....................................................356
Specifications......................................................357
Capacities and Specifications
...................344
Car Wash See: Cleaning the Exterior...............................306
Center Console.............................................155
Changing a Bulb...........................................300 Front Direction Indicator...................................301
High Intensity Discharge Headlamp.............300
LED Lamps............................................................301
License Plate Lamp.............................................301
Changing a Fuse..........................................283 Fuses.....................................................................283
Changing a Road Wheel.............................336 Dissimilar Spare Wheel and Tire Assembly
Information.......................................................337
Tire Change Procedure....................................
338
Changing the 12V Battery..........................296
Changing the Engine Air Filter.................303
Changing the Wiper Blades......................298 Front Wiper Blades............................................298
Rear Window Wiper Blade...............................299
Checking MyKey System Status.................60 MyKey Distance....................................................60
Number of Admin Keys........................................61
Number of MyKeys...............................................60
Checking the Wiper Blades.......................298 Child Restraint and Seatbelt
Maintenance..................................................38
Child Restraint Positioning
...........................28
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................29 Left-Hand Side.......................................................30
Right-Hand Side....................................................30
Cleaning Leather Seats................................311
Cleaning Products
.......................................305
Cleaning the Alloy Wheels.........................312
Cleaning the Engine
....................................307
Cleaning the Exterior..................................306 Exterior Chrome Parts.......................................306
Exterior Plastic Parts..........................................307
Stripes or Graphics.............................................307
Underbody...........................................................307
Under Hood.........................................................307
Cleaning the Instrument Panel and Instrument Cluster Lens............................310
Cleaning the Interior....................................308 Cleaning Black Label or Presidential
Interior..............................................................309
Cleaning the Windows and Wiper Blades...........................................................308
Clearing All MyKeys.......................................60
Climate............................................................409
Climate Control..............................................133
526
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index
Climate Controlled Seats............................146
Cooled Seats........................................................147
Collision Warning System..........................230 Principle Of Operation......................................230
Coolant Check See: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator
..........49
Creating a MyKey...........................................59 Programming or Changing Configurable
Settings...............................................................60
Cross Traffic Alert
.........................................225
False Alerts..........................................................229
Switching the System Off and On..................229
System Errors......................................................229
System Lights, Messages and Audible
Alerts.................................................................228
System Limitations.............................................228
Using the System...............................................225
Cruise Control
.................................................80
Principle of Operation.......................................208
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control...............................208
Customer Assistance
..................................259 D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................89 Type 1 - Conventional
(Non-Configurable)..........................................89
Type 2 - Configurable..........................................89
Direction Indicators.........................................91
Drive Control
.................................................233
LINCOLN DRIVE CONTROL............................233
Driver Alert
......................................................217
Using Driver Alert................................................217
Driver and Passenger Airbags
....................42
Children and Airbags...........................................43
Proper Driver and Front Passenger Seating
Adjustment.........................................................43
Driver Knee Airbag.........................................48
Driving Aids.....................................................217
Driving Hints
..................................................249
Driving Through Water...............................250
DRL See: Daytime Running Lamps...........................89
E
Economical Driving......................................249 Electric Parking Brake..................................185
Applying the electric parking brake...............185
Applying the electric parking brake when the
vehicle is moving............................................186
Battery With No Charge.....................................187
Releasing the electric parking brake.............186
Emission Control System
.............................170
On-Board Diagnostics (OBD-II).........................171
Readiness for Inspection/Maintenance (I/M)
Testing................................................................172
End User License Agreement
...................504
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................504
Engine Block Heater....................................160 Using the Engine Block Heater.......................160
Engine Coolant Check.................................291 Adding Engine Coolant....................................293
Checking the Engine Coolant..........................
291
Recycled Engine Coolant.................................293
Severe Climates.................................................293
What You Should Know About Fail-Safe Cooling.............................................................294
Engine Immobilizer See: Passive Anti-Theft System........................75
Engine Oil Check.........................................290 Adding Engine Oil..............................................290
Engine Oil Dipstick......................................290
527
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index
Owner Checks and Services...........................474
Protecting Your Investment..............................472
Why Maintain Your Vehicle?.............................472
Why Maintain Your Vehicle at Your
Dealership?......................................................472
Getting Assistance Outside the U.S. and Canada.........................................................263
Getting the Services You Need................259 Away From Home..............................................259
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................253
Headlamp Adjusting See: Adjusting the Headlamps.......................
299
Headlamp Exit Delay.....................................89
Headlamp Removal See: Removing a Headlamp............................300
Head Restraints
.............................................138
Adjusting the Head Restraint...........................140
Heated Seats..................................................145 Front Seats............................................................145
Rear Seats.............................................................146
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................136
Heated Exterior Mirrors.....................................
136
Heated Rear Window.........................................136
Heated Wiper Park..............................................136
Heating See: Climate Control...........................................133
Hints on Controlling the Interior Climate..........................................................135
Cooling the Interior Quickly..............................136
General Hints........................................................135
Heating the Interior Quickly.............................135
Recommended Settings for Cooling .............136
Recommended Settings for Heating..............135
Side Window Defogging in Cold Weather.............................................................136
Hints on Driving With Anti-Lock Brakes............................................................184
Home Screen
................................................384
Hood Lock See: Opening and Closing the Hood............286
I
In California (U.S. Only)...............................260
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm.......................................................................116
All-Wheel Drive......................................................117
Automatic Engine Shutdown.............................117
Auto Start-Stop......................................................118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Collision Warning System.................................120
Doors and Locks...................................................121
Driver Alert.............................................................121
Fuel........................................................................\
.122
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Remote Start.........................................................128
Seats.......................................................................128
Starting System ...................................................128
Tire Pressure Monitoring System....................
129
529
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index
Understanding Your Tire Pressure Monitoring
System .............................................................333
Tires See: Wheels and Tires.......................................315
Towing a Trailer..............................................241 Load Placement...................................................241
Towing the Vehicle on Four Wheels........247 Emergency Towing.............................................247
Recreational Towing..........................................247
Towing..............................................................241
Traction Control.............................................190
Principle of Operation........................................190
Trailer Sway Control....................................242
Transmission Code Designation..............349
Transmission...................................................173
Transmission See: Transmission................................................173
Transporting the Vehicle
............................257
U
Under Hood Overview................................288
Unique Driving Characteristics...................161
Universal Garage Door Opener
................148
HomeLink Wireless Control System...............148
Using Adaptive Cruise Control.................209 Automatic Cancellation......................................213
Blocked Sensor...................................................215 Canceling the Set Speed..................................212
Changing the Set Speed...................................213
Detection Issues..................................................214
Following a Vehicle............................................210
Hilly Condition Usage........................................213
Overriding the Set Speed.................................212
Resuming the Set Speed...................................213
Setting the Adaptive Cruise Speed................210
Setting the Gap Distance...................................
211
Switching Adaptive Cruise Control Off..........213
Switching Adaptive Cruise Control On..........210
Switching to Normal Cruise Control...............216
System Not Available.........................................215
Using All-Wheel Drive..................................179 Driving in Special Conditions With All-Wheel
Drive...................................................................179
Using Cruise Control...................................208 Switching Cruise Control Off..........................209
Switching Cruise Control On...........................
208
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains
.......................................331
Using Stability Control.................................193
Using Traction Control
.................................190
Switching the System Off..................................190
System Indicator Lights and Messages.........190
Using a Switch.....................................................190
Using the Information Display Controls........190 Using Voice Recognition............................385
Audio Voice Commands...................................387
Climate Voice Commands................................388
Mobile App Voice Commands........................392
Navigation Voice Commands...........................
391
Phone Voice Commands..................................388
SiriusXM Traffic and Travel Link Voice Commands......................................................393
Voice Settings Commands...............................394
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................262
V
Vehicle Care
..................................................305
General Information...........................................305
Vehicle Certification Label.........................348
Vehicle Identification Number..................348
Vehicle Storage
.............................................312
Battery....................................................................313
Body........................................................................\
312
Brakes.....................................................................313
Cooling system....................................................313
Engine.....................................................................313
Fuel system...........................................................313
General..................................................................312
Miscellaneous.......................................................313
Removing Vehicle From Storage.....................
313
534
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Index