Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
487
Continental (CPL) Canada/United States of America, enUSA, First Printing SYNC™ 3
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
510
Continental (CPL) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Website
www.sunatraffic.com.au/termsandcondi- tions/
2. Intellectual Property
SUNA Products and/or Services are for your
personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to provide
SUNA Products and/or Services.
3. Appropriate Use SUNA Products and/or Services are intended
as an aid to personal motoring and travel
planning, and do not provide comprehensive
or accurate information on all occasions. On
occasions, you may experience additional
delay as a result of using SUNA Products
and/or Services. You acknowledge that it is
not intended, or suitable, for use in
applications where time of arrival or driving
directions may impact the safety of the public
or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and active,
remain at all times responsible for observing
all relevant laws and codes of safe driving.
In particular, you agree to only actively
operate SUNA Products and/or Services
when the Vehicle is at a complete stop and
it is safe to do so.
5. Service Continuity and Reception of the
SUNA Traffic ChannelWe will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable for
technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw SUNA
Products and/or Services at any time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or the
manufacturer of your device (the
“Suppliers”)) shall be liable to you or to any
third party for any damages either direct,
indirect, incidental, consequential or
otherwise arising out of the use of or inability
to use SUNA Products and/or Services even
if Intelematics or a Supplier has been advised
of the possibility of such damages. You also
acknowledge that the neither Intelematics
nor any Supplier guarantees nor make any
warranties that relate to the availability,
accuracy or completeness of SUNA Products
569
Continental (CPL) Canada/United States of America, enUSA, First Printing Appendices
3
360 Degree Camera...................................226
Front Camera.......................................................227
Side Camera........................................................228
Using the System...............................................226
A
A/C See: Climate Control............................................141
About This Manual............................................7
ABS See: Brakes...........................................................201
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................201
Accessories...................................................503 Exterior Style.......................................................503
Interior Style........................................................503
Lifestyle.................................................................503
Peace of Mind.....................................................503
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control.............230 Active Park Assist
..........................................215
Deactivating the Active Park Assist
Feature..............................................................221
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.................................215
Troubleshooting the System............................221
Adaptive Headlamps
.....................................92
Adjusting the Headlamps..........................326
Horizontal Aim Adjustment..............................327
Vertical Aim Adjustment...................................326
Adjusting the Steering Wheel.....................82 Easy Entry and Exit Feature...............................
82
End of Travel Position..........................................82
Memory Feature....................................................82
AFS See: Adaptive Headlamps..................................92
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control............................................141
Air Filter See: Changing the Engine Air Filter - 2.7L
EcoBoost™/3.0L EcoBoost™.........................330
See: Changing the Engine Air Filter - 3.7L....330
Alarm See: Anti-Theft Alarm............................................81
All-Wheel Drive
..............................................192
Ambient Lighting............................................95 Anti-Theft Alarm
...............................................81
Arming the Alarm...................................................81
Disarming the Alarm.............................................81
Appendices.....................................................541
Apps
................................................................466
........................................................................\
........466
SiriusXM Traffic and Travel Link.....................468
Audible Warnings and Indicators
..............109
Headlamps On Warning Chime.......................109
Key in Ignition Warning Chime........................109
Keyless Warning Alert........................................109
Parking Brake On Warning Chime..................
109
Audio Control
...................................................83
Seek, Next or Previous........................................83
Audio System................................................396 General Information...........................................396
Audio Unit - Vehicles With: Premium AM/ FM/CD
...........................................................397
Rear Passenger Audio......................................400
Auto Hold
.......................................................204
Using Auto Hold.................................................205
Autolamps.........................................................89
Automatic Climate Control...........................141 Automatic Fan Settings......................................
143
Automatic High Beam Control.....................91 Activating the System...........................................91
Manually Overriding the System......................92
571
Continental (CPL) Canada/United States of America, enUSA, First Printing Index
Cleaning Products........................................332
Cleaning the Engine....................................335
Cleaning the Exterior...................................333
Exterior Chrome Parts.......................................334
Exterior Plastic Parts..........................................334
Stripes or Graphics.............................................334
Underbody...........................................................334
Under Hood.........................................................335
Cleaning the Instrument Panel and Instrument Cluster Lens...........................336
Cleaning the Interior....................................336
Cleaning the Wheels...................................338
Cleaning the Windows and Wiper Blades...........................................................336
Clearing All MyKeys
.......................................62
Climate............................................................443
Climate Control
...............................................141
Climate Controlled Seats.............................161
Ventilated Seats...................................................162
Coolant Check See: Engine Coolant Check..............................314
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming or Changing Configurable
Settings...............................................................62
Cross Traffic Alert
.........................................247
False Alerts...........................................................251
Switching the System Off and On...................251 System Errors.......................................................251
System Lights, Messages and Audible
Alerts.................................................................250
System Limitations.............................................250
Using the System................................................247
Cruise Control..................................................83 Principle of Operation.......................................229
Type One................................................................83
Type Two.................................................................84
Cruise control See: Using Cruise Control...............................
229
Customer Assistance..................................279
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................90
Direction Indicators
........................................93
Lane Change..........................................................93
Doors and Locks.............................................65
Drive Control
.................................................256
LINCOLN DRIVE CONTROL............................256
Driver Alert.....................................................239 Using Driver Alert...............................................239
Driver and Passenger Airbags....................45 Children and Airbags...........................................46 Proper Driver and Front Passenger Seating
Adjustment.........................................................46
Driver and Passenger Knee Airbags.........50
Driving Aids
...................................................239
Driving Hints..................................................269
Driving Through Water...............................269
DRL See: Daytime Running Lamps...........................90
E
Economical Driving
......................................269
Electric Parking Brake.................................202 Applying the Electric Parking brake..............202
Battery With No Charge...................................204
Releasing the Electric Parking Brake............203
Emergency Door Release.............................72
Emission Control System
............................183
On-Board Diagnostics (OBD-II)........................184
Readiness for Inspection and Maintenance
(I/M) Testing......................................................185
End User License Agreement
....................541
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .....................................541
Engine Block Heater
.....................................175
Using the Engine Block Heater.......................175
Engine Coolant Check.................................314 Adding Coolant....................................................315
573
Continental (CPL) Canada/United States of America, enUSA, First Printing Index
AWD........................................................................\
122
Battery and Charging System..........................123
Blind Spot Information and Cross Traffic Alert
System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.126
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System........................................128
Maintenance.........................................................128
MyKey.....................................................................130
Park Aid...................................................................131
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................133
Remote Start.........................................................133
Seats.......................................................................133
Stability Control....................................................134
Starting System ...................................................134
Tire Pressure Monitoring System....................135
Transmission.........................................................135
Installing Child Restraints..............................19
Inflatable Seatbelts...............................................22
Standard Seatbelts...............................................20
Using Lap and Shoulder Belts............................19
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................25 Using Tether Straps..............................................27
Instrument Cluster
.........................................103
Instrument Lighting Dimmer........................90
Interior Lamps
..................................................93
Front Interior Lamp...............................................93
Rear Interior Lamp................................................95
Interior Luggage Compartment Release............................................................77
Interior Mirror
.................................................100
Auto-Dimming Mirror..........................................100
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................274 Connecting the Jumper Cables......................275
Jump Starting......................................................276
Preparing Your Vehicle......................................274
Removing the Jumper Cables.........................276
K
Keyless Entry
....................................................75
SECURICODE™ Keyless Entry Keypad.............75
Keyless Starting..............................................171 Ignition Modes.......................................................171
Keys and Remote Controls
...........................54 L
Lane Keeping System
.................................240
Switching the System On and Off..................240
Lighting Control...............................................88 Headlamp Flasher................................................89
Headlamp High Beam.........................................89
Lighting..............................................................88 General Information.............................................88
Lincoln Automotive Financial Services......12
Lincoln Protect
..............................................505
Lincoln Protect (CANADA ONLY)...................506
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................505
Load Carrying
................................................258
Load Limit.......................................................258 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................262
Vehicle Loading - with and without a Trailer................................................................258
Locking and Unlocking
.................................65
Activating Intelligent Access.............................65
Battery Saver..........................................................70
Door Lock Indicator..............................................65
Door Lock Switch Inhibitor.................................65
Emergency Locking.............................................68
Illuminated Entry...................................................70
576
Continental (CPL) Canada/United States of America, enUSA, First Printing Index
Safety Precautions........................................176
Scheduled Maintenance Record...............521
Scheduled Maintenance............................508
Seatbelt Extension.........................................42
Seatbelt Height Adjustment.........................39
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................39
Seats.................................................................148
Security..............................................................79
Settings...........................................................469 911 Assist...............................................................476
Ambient Lighting................................................484
Bluetooth..............................................................472
Clock......................................................................472
Display...................................................................485
General.................................................................482
Media Player........................................................470
Mobile Apps.........................................................480
Navigation............................................................478
Phone.....................................................................473
Radio......................................................................477
Sound....................................................................469
Valet Mode...........................................................486 Vehicle...................................................................484
Voice Control.......................................................485
Wi-Fi.......................................................................483
Side Airbags.....................................................49
Side Sensing System....................................214 Obstacle Distance Indicator.............................214
Sitting in the Correct Position
....................148
Snow Chains See: Using Snow Chains..................................355
Soft Closing Door............................................75
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance................................................517
Exceptions ............................................................520
Speed Control See: Cruise Control...........................................229
Stability Control............................................209 Principle of Operation.......................................209
Starting a Gasoline Engine.........................172 Automatic Engine Shutdown............................173
Failure to Start......................................................172
Guarding Against Exhaust Fumes...................174
Important Ventilating Information....................174
Starting Your Vehicle..........................................172 Stopping the Engine When Your Vehicle is
Moving...............................................................174
Stopping the Engine When Your Vehicle is Stationary..........................................................174
Starting and Stopping the Engine..............171 General Information.............................................171
Steering...........................................................251 Adaptive Steering..............................................252
Electric Power Steering.....................................251
Steering Wheel
................................................82
Storage Compartments...............................170
Sunroof See: Moonroof.....................................................102
Sun Shades
......................................................101
Sun Visors........................................................101
Illuminated Vanity Mirror....................................101
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
SYNC™ 3..........................................................402
General Information...........................................402
SYNC™ 3 Troubleshooting..........................486
T
Technical Specifications See: Capacities and Specifications...............368
579
Continental (CPL) Canada/United States of America, enUSA, First Printing Index
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)...........................281
Tire Care..........................................................341 Glossary of Tire Terminology..........................342
Important Information About Low-Profile
Tires....................................................................341
Information About Uniform Tire Quality Grading..............................................................341
Information Contained on the Tire Sidewall............................................................343
Temperature A B C.............................................342
Traction AA A B C...............................................342
Treadwear..............................................................341
Tire Pressure Monitoring System.............356 Changing Tires With a Tire Pressure
Monitoring System.........................................357
Understanding Your Tire Pressure Monitoring System .............................................................358
Tires See: Wheels and Tires.......................................341
Towing a Trailer.............................................263
Load Placement..................................................263
Towing the Vehicle on Four Wheels........267 Emergency Towing.............................................267
Recreational Towing..........................................267
Towing.............................................................263
Traction Control
............................................207
Principle of Operation.......................................207 Transmission Code Designation...............377
Transmission...................................................187
Transmission
See: Transmission................................................187
Transporting the Vehicle.............................277
U
Under Hood Overview - 2.7L EcoBoost™/ 3.7L
................................................................308
Under Hood Overview - 3.0L EcoBoost™.....................................................310
Universal Garage Door Opener
................164
HomeLink Wireless Control System...............164
USB Port
..........................................................401
Using Adaptive Cruise Control.................230
Automatic Cancellation.....................................235
Blocked Sensor...................................................237
Canceling the Set Speed.................................235
Changing the Set Speed..................................235
Detection Issues.................................................235
Following a Vehicle............................................232
Following a Vehicle to a Complete
Stop...................................................................233
Hilly Condition Usage.......................................235
Overriding the Set Speed................................234
Resuming the Set Speed..................................235
Setting the Adaptive Cruise Speed................231 Setting the Adaptive Cruise Speed When Your
Vehicle is Stationary......................................232
Setting the Gap Distance.................................
233
Switching Adaptive Cruise Control Off.........235
Switching Adaptive Cruise Control On..........231
Switching to Normal Cruise Control..............238
System Not Available........................................237
Using All-Wheel Drive
..................................192
Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................194
Operating AWD Vehicles With Spare or Mismatched Tires...........................................194
Using Cruise Control...................................229 Switching Cruise Control Off...........................230
Switching Cruise Control On...........................229
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains......................................355
Using Stability Control
.................................210
Using Summer Tires....................................354
Using Traction Control................................207 Switching the System Off.................................207
System Indicator Lights and Messages........207
Using a Switch.....................................................207
Using the Information Display Controls........
207
Using Voice Recognition.............................419 Audio Voice Commands....................................421
Climate Voice Commands...............................
422
580
Continental (CPL) Canada/United States of America, enUSA, First Printing Index