Page 537 of 692
5377-3. Do-it-yourself maintenance
7
Maintenance and care
IS300h_EE(OM53D89E)
●Stop the vehicle on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the hybrid system.
Replacing the tire (vehicles with a jack)
When raising your vehicle with a jack, position the jack correctly.
Improper placement may damage your vehicle or cause injury.
Before jacking up the vehicle
Location of the jack and tools
Jack
Jack handle
Screwdriver
Towing eyelet
Wheel nut wrench
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Page 568 of 692
568
IS300h_EE(OM53D89E)
8-2. Steps to take in an emergency
The following may indicate a problem wi th your transmission. Contact any
authorized Lexus retailer or Lexus authoriz ed repairer, or any reliable repairer or
commercial towing service before towing.
●A warning message for the hybrid system is shown on the multi-information
display and the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommen d having your vehicle towed by any
authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer or commercial towing service, using a wheel-lift type truck or flatbed
truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Page 569 of 692
5698-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.
Use a towing dolly under the front
wheels.
Page 570 of 692
5708-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 .
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
Emergency towing
Page 571 of 692
5718-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Take out the towing eyelet. (P. 537)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 231
Emergency towing procedure
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Page 572 of 692

5728-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( P. 537)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged, an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire to occur depending on the nature of the dam-
age or malfunction.
Page 573 of 692
5738-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo- site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 642 of 692
6428-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding
area is clear to avoid striking other vehicles, objects or people. The vehicle may also
lunge forward or lunge back suddenly as it becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an acci- dent resulting in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the rear wheels and depre ssing the accelerator pedal more than nec-
essary.
●If the vehicle remains stuck even after th ese procedures are performed, the vehicle may require towing to be freed.