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505
When trouble arises8
IS350/300/200t_U (OM53D76U)
8-1. Essential informationEmergency flashers ..................506
If your vehicle has to be stopped in an
emergency................................. 507
8-2. Steps to take in an emergency
If your vehicle needs to be towed .......................................... 508
If you think something is wrong ............................................ 514
Fuel pump shut off system ....... 515
If a warning light turns on or a warning buzzer sounds...... 516
If a warning message is displayed..................................... 522
If you have a flat tire .................. 546
If the engine will not start ........ 557
If the electronic key does not operate properly .............559
If the vehicle battery is discharged ................................. 562
If your vehicle overheats ......... 566
If the vehicle becomes stuck ............................................. 570
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508
IS350/300/200t_U (OM53D76U)8-2. Steps to take in an emergency
The following may indicate a problem wi
th your transmission. Contact your
Lexus dealer or commercial to wing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Page 509 of 648
5098-2. Steps to take in an emergency
8
When trouble arises
IS350/300/200t_U (OM53D76U)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.
Page 510 of 648
5108-2. Steps to take in an emergency
IS350/300/200t_U (OM53D76U)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an em ergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for at most 50 miles (80 km)
at under 18 mph (30 km/h).
A driver must be in the vehicle to st eer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering an d brakes must be in good condition.
Using a flatbed truck
Emergency towing
Page 511 of 648
5118-2. Steps to take in an emergency
8
When trouble arises
IS350/300/200t_U (OM53D76U)
Take out the towing eyelet. (→P. 547)
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 182
Emergency towing procedure
1
2
3
4
5
6
7
Page 512 of 648
5128-2. Steps to take in an emergency
IS350/300/200t_U (OM53D76U)
■While towing
If the engine is not running, the power assist for the brakes and steering will not function,
making steering and br aking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( →P. 547)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models
AWD models
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged
or an accident may occur due to a change in
direction of the vehicle.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain or related parts may be damaged,
the vehicle may fly off the truck.
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5138-2. Steps to take in an emergency
8
When trouble arises
IS350/300/200t_U (OM53D76U)
WARNING
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground cleara nce for towing at the oppo-
site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the ve hicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 547 of 648
5478-2. Steps to take in an emergency
8
When trouble arises
IS350/300/200t_U (OM53D76U)
Location of the spare tire, jack and tools
Jack handle
Screwdriver
Wheel nut wrenchTowing eyelet
Spare tire
Jack1
2
3
4
5
6