451
7When trouble arises
GS450h_300h_OM_OM30F92E_(EE)
7-1. Essential information
Emergency flashers ..................452
If your vehicle has to be
stopped in an
emergency.................................453
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed................................ 454
If you think something
is wrong....................................... 459
If a warning light turns on
or a warning buzzer
sounds..........................................460
If a warning message
is displayed ................................ 466
If you have a flat tire
(vehicles with spare tire) ......498
If you have a flat tire
(vehicles without spare
tire)................................................509
If the hybrid system
will not start................................ 523
If the parking brake
cannot be released................. 525
If the electronic key does
not operate properly ............. 527
If the 12-volt battery is
discharged .................................530
If your vehicle overheats .........535
If the vehicle becomes
stuck ............................................. 542
453
7
7-1. Essential information
When trouble arises
GS450h_300h_OM_OM30F92E_(EE)
If your vehicle has to be stopped in an emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the hybrid system, press and
hold the power switch for 2 consec-
utive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicl e using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
WARNING
■If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier to turn. Decelerate as much as possible before turning off the hybrid system.
5
4547-2. Steps to take in an emergency
GS450h_300h_OM_OM30F92E_(EE)
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact any
authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer or
commercial towing service before towing.
●The hybrid warning message shows on the multi-information display and the
vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommen d having your vehicle towed by any
authorized Lexus retailer or Lexus au thorized repairer, or any reliable
repairer or commercial towing service, using a wheel-lift type truck or flatbed
truck.
Use a safety chain system for all towing , and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
4587-2. Steps to take in an emergency
GS450h_300h_OM_OM30F92E_(EE)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessivestress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the power switch off. There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing ey elets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam- aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the drivetrain and related parts may be damaged,an accident may occur due to a change in
direction of the vehicle or electricity generated by the operation of the motor may cause a fireto occur depending on the nature of the dam-
age or malfunction.
4607-2. Steps to take in an emergency
GS450h_300h_OM_OM30F92E_(EE)
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning lights comes on or
flashes. If a light comes on or flashes, but then goes off, this does not necessar-
ily indicate a malfunction in the system. However, if this continues to occur,
have the vehicle inspected by any authorized Lexus retailer or Lexus autho-
rized repairer, or any reliable repairer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light (warning buzzer)
•Low brake fluid • Malfunction in the electronically controlled brake system Immediately stop the vehicle in a safe place and contact any
authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer. Continuing to drive the vehicle may be dan-gerous.
(If equipped)
Charging system warning light
Indicates a malfunction in the vehicle’s charging system Immediately stop the vehicle in a safe place and contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer.
Malfunction indicator lamp Indicates a malfunction in:• The hybrid system;
• The emission control system (if equipped); • The electronic engine control system; • The electronic throttle control system; or
• The electronic hybrid transmission control system (if equipped) Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
SRS warning light
Indicates a malfunction in: • The SRS airbag system; or• The seat belt pretensioner system
Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
4617-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30F92E_(EE)
ABS warning light Indicates a malfunction in:•The ABS; or
• The brake assist system Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
Electric power steering system warning light (warning buzzer)
Indicates a malfunction in the EPS (Electric Power Steering) sys- tem Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
(Flashes) (If equipped)
PCS (Pre-Crash Safety system) warning light
●When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Crash Safety system) Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immedi-
ately.
●When the warning light flashes (and a buzzer does not sound):
Indicates that the PCS (Pre-Crash Safety system) is temporarily unavailable, possibly due to either of the following:• An area around the radar sensor or camera sensor being dirty
or covered with condensation, ice, stickers, etc. Clear the dirt, condensation, ice, stickers, etc. ( P. 264, 285)
• Radar sensor or camera sensor operational conditions (such as temperature etc.) being not met Driving is possible in this case. The PCS (Pre-Crash Safety
system) will be enabled if the operational conditions (such as temperature etc.) are met again.
●When the warning light is illuminated:Either the VSC (Vehicle Stability Control) system or PCS (Pre-Crash Safety system) is disabled or both are disabled.
To enable the PCS (Pre-Crash Safety system), enable both the VSC system and PCS (Pre-Crash Safety system). ( P. 281, 327)
Slip indicator
Indicates a malfunction in: • The VSC system;• The TRC system; or
• The hill-start assist control system Have the vehicle inspected by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer immediately.
The light will flash when the VSC, TRC or ABS system is operating.
Warning lightWarning light/Details/Actions
4627-2. Steps to take in an emergency
GS450h_300h_OM_OM30F92E_(EE)
(Flashes) (If equipped)
“AFS OFF” indicatorIndicates a malfunction in the adaptive front-lighting system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
(Flashes)
Brake hold operated indicator Indicates a malfunction in the brake hold system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
(Flashes)
Parking brake indicator Indicates a malfunction in the parking brake system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
Brake system warning light Indicates a malfunction in:• The electronically controlled brake system;
• The regenerative braking system; or • The parking brake system Have the vehicle inspected by any authorized Lexus retailer or
Lexus authorized repairer, or any reliable repairer immediately.
Low fuel level warning light Indicates remaining fuel is approximately 9.9 L (2.6 gal.,2.2 Imp.gal.) or less
Refuel the vehicle.
Seat belt reminder light (warning buzzer)*
Warns the driver and/or front passenger to fasten their seat belts Fasten the seat belt. If the front passenger’s seat is occupied, the front passenger’s
seat belt also needs to be fa stened to make the warning light (warning buzzer) off.
Master warning lightA buzzer sounds and the warning light comes on and flashes to
indicate that the master warnin g system has detected a malfunc- tion. P. 466
Warning lightWarning light/Details/Actions
4637-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30F92E_(EE)
*: Driver’s and front passenger’s seat belt buzzer:
The driver’s and front passenger’s seat belt buzzer sounds to alert the driver and front passenger that his or her seat belt is not fastened. The buzzer sounds intermittently for
30 seconds after the vehicle reaches a speed of 20 km/h (12 mph). Then, if the seat belt is still unfastened , the buzzer will sound in a different tone for 90 more seconds.
■Front passenger detection sensor, seat belt reminder and warning buzzer
●If luggage is placed on the front passenger seat, the front passenger detection sensor may cause the warning light to flash and the warning buzzer to sound even if a passen-
ger is not sitting in the seat.
●If a cushion is placed on the seat, the sensor may not detect a passenger, and the warn- ing light may not operate properly.
■If the malfunction indicator lamp comes on while driving
The malfunction indicator lamp will come on if the fuel tank becomes completely empty. If the fuel tank is empty, refuel the vehicle immediately. The malfunction indicator lamp
will go off after several trips.
If the malfunction indicator la mp does not go off, contact any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer as soon as possible.
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage temporarily drops, the electric power steering system warning light may come on and the warning buzzer
may sound.
(If equipped)
Tire pressure warning light When the light comes on:Low tire inflation pressure such as
• Natural causes ( P. 464) • Flat tire ( P. 498, 509) Adjust the tire inflation pressure to the specified level.
The light will turn off after a few minutes. In case the light does not turn off even if the tire inflation pressure is adjusted, have thesystem checked by any authorized Lexus retailer or Lexus
authorized repairer, or any reliable repairer. When the light comes on after blinking for 1 minute:Malfunction in the tire pressure warning system
Have the system checked by any authorized Lexus retailer or Lexus authorized repairer, or any reliable repairer.
(If equipped)
LKA warning lightThe warning light comes on and a warning message is displayed to
indicate that the LKA (Lane-Keepin g Assist) system is not available temporarily or has detected a malfunction. P. 478
Warning lightWarning light/Details/Actions