2017 Lexus ES350 Audio system

ES350_OM_OM33C68U_(U)
2995-4. Using the radio
5
Lexus Display Audio system
■HD Radio™ Technology troubleshooting guide
■Reception sensitivity
●Maintaining perfect radio reception at all times is difficult due to the continually chang-
ing position of the antenna, differences in signal strength and surrounding objects, such
as trains, transmitters, etc.
●The radio antenna is mounted inside the rear window. To maintain clear radio reception,
do not attach metallic window tinting or other metallic objects to the antenna wire
mounted inside the rear window.
ExperienceCauseAction
Mismatch of time align-
ment- a user may hear a
short period of program-
ming replayed or an echo,
stutter or skip.The radio stations analog
and digital volume are not
properly aligned or the sta-
tion is in ballgame mode.None, radio broadcast
issue. A user can contact
the radio station.
Sound fades, blending in
and out.Radio is shifting between
analog and digital audio.
Reception issue, may
clear-up as the vehicle
continues to be driven. Set
“HD Radio” to off, can
force radio in an analog
audio.
Audio mute condition
when an HD2 /HD3 multi-
cast channel had been
playing.The radio does not have
access to digital signals at
the moment.
This is normal behavior,
wait until the digital signal
returns. If out of the cover-
age area, seek a new sta-
tion.
Audio mute delay when
selecting an HD2 /HD3
multicast channel preset.
The digital multicast con-
tent is not available until
HD Radio™ broadcast can
be decoded and make the
audio available. This takes
up to 7 seconds.
This is normal behavior,
wait for the audio to
become available.
Text information does not
match the present song
audio.Data service issue at the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/
report_radio_station_experiences.
No text information shown
for the present selected
frequency.Data service issue by the
radio broadcaster.
Broadcaster should be
notified. Complete the
form: www.ibiquity.com/
automotive/report_radio_station_
experiences.

ES350_OM_OM33C68U_(U)
3015-4. Using the radio
5
Lexus Display Audio system
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or software incorporated in receivers compat-
ible with the XM Satellite Radio System or that support the XM website, the Online Ser-
vice or any of its content. Furthermore, the AMBE
® voice compression software
included in this product is protected by intellectual property rights including patent
rights, copyrights, and trade secrets of Digital Voice Systems, Inc.
Note: this applies to XM receivers only and not XM Ready devices.
■If the satellite radio does not operate normally
If a problem occurs with the XM tuner, a message will appear on the screen. Refer to the
table below to identify the problem, and take the suggested corrective action.
Contact the XM Listener Care Center at 1-877-447-0011 (U.S.A.) or 1-877-438-9677
(Canada).
SAT Check Antenna
The XM antenna is not connected. Check whether the XM
antenna cable is attached securely.
There is a short-circuit in the antenna or the surrounding
antenna cable. See a Lexus certified dealer.
SAT Ch Unauthorized
You have not subscribed to XM Satellite Radio. The radio is
being updated with the latest encryption code. Contact XM
Satellite Radio for subscription information. When a con-
tract is canceled, you can choose “Ch000” and all free-to-
air channels.
The premium channel you selected is not authorized. Wait
for about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel. To listen to the premium channel,
contact XM Satellite Radio.
SAT No SignalThe XM signal is too weak at the current location. Wait until
your vehicle reaches a location with a stronger signal.
SAT LoadingThe unit is acquiring audio or program information. Wait
until the unit has received the information.
SAT Channel Off AirThe channel you selected is not broadcasting any program-
ming. Select another channel.
-----There is no song/program title or artist name/feature asso-
ciated with the channel at that time. No action is required.
SAT Chan Unavailable
The channel you selected is no longer available. Wait for
about 2 seconds until the radio returns to the previous
channel or “Ch001”. If it does not change automatically,
select another channel.

ES350_OM_OM33C68U_(U)
3035-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
■Error messages
If the following error messages appear on the screen, refer to the table and take the
appropriate measures. If the problem is not rectified, take the vehicle to your Lexus
dealer.
■Discs that can be used
Discs with the marks shown below can be used.
Playback may not be possible depending on recording format or disc features, or due to
scratches, dirt or deterioration.
CDs with copy-protection features may not play correctly.
■CD player protection feature
To protect the internal components, playback is automatically stopped when a problem is
detected.
■If a disc is left inside the CD player or in the ejected position for extended periods
Disc may be damaged and may not play properly.
■Lens cleaners
Do not use lens cleaners. Doing so may damage the CD player.
■MP3, WMA and AAC files
MP3 (MPEG Audio LAYER3) is a standard audio compression format.
Files can be compressed to approximately 1 /10 of their original size by using MP3 com-
pression.
WMA (Windows Media Audio) is a Microsoft audio compression format.
This format compresses audio data to a size smaller than that of the MP3 format.
AAC is short for Advanced Audio Coding and refers to an audio compression technol-
ogy standard used with MPEG2 and MPEG4.
MP3, WMA and AAC file and media/ formats compatibility are limited.
MessageCauseCorrection procedures
“Check disc”
• The disc is dirty or dam-
aged.
• The disc is inserted upside down.
• The disc is not playable
with the player.•Clean the disc.
• Insert the disc correctly.
• Confirm the disc is play-able with the player.
“DISC Error”There is a malfunction
within the system.Eject the disc.
“No music files found.”No playable data is
included on the disc.Eject the disc.

ES350_OM_OM33C68U_(U)
3055-5. Playing an audio CD and MP3/WMA/AAC discs
5
Lexus Display Audio system
●File names
The only files that can be recognized as MP3/WMA/AAC and played are those with
the extension .mp3, .wma or .m4a.
●Discs containing multi-session recordings
As the audio system is compatible with multi session discs, it is possible to play discs
that contain MP3, WMA and AAC files. However, only the first session can be played.
●ID3, WMA and AAC tags
ID3 tags can be added to MP3 files, making it possible to record the track title, artist
name, etc.
The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags. (The number
of characters is based on ID3 Ver. 1.0 and 1.1.)
WMA tags can be added to WMA files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
AAC tags can be added to AAC files, making it possible to record the track title and
artist name in the same way as with ID3 tags.
●MP3, WMA and AAC playback
When a disc containing MP3, WMA or AAC files is inserted, all files on the disc are
first checked. Once the file check is finished, the first MP3, WMA or AAC file is
played. To make the file check finish more quickly, we recommend you do not write any
files to the disc other than MP3, WMA or AAC files or create any unnecessary fold-
ers.
Discs that contain a mixture of music data and MP3, WMA or AAC format data can-
not be played.
●Extensions
If the file extensions .mp3, .wma and .m4a are used for files other than MP3, WMA
and AAC files, they may be mistakenly recognized and played as MP3, WMA and
AAC files. This may result in large amount s of interference and damage to the speak-
ers.
●Playback
• To play MP3 files with steady sound quality, we recommend a fixed bit rate of at least 128 kbps and a sampling frequency of 44.1 kHz.
• CD-R or CD-RW playback may not be poss ible in some instances, depending on
the characteristics of the disc.
• There is a wide variety of freeware and other encoding software for MP3, WMA and AAC files on the market, and depending on the status of the encoding and the
file format, poor sound quality or noise at the start of playback may result. In some
cases, playback may not be possible at all.
• When files other than MP3, WMA or AAC files are recorded on a disc, it may take more time to recognize the disc and in some cases, playback may not be possible at
all.
• Microsoft, Windows, and Windows Media are the registered trademarks of Microsoft Corporation in the U.S.A. and other countries.

ES350_OM_OM33C68U_(U)
3075-5. Playing an audio CD and MP3/WMA/AAC discs
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Lexus Display Audio system

309
ES350_OM_OM33C68U_(U)5-6. Using an external device
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Lexus Display Audio system
Listening to an iPod
→
P. 2 7 9
Pressing the “MEDIA” button displays the iPod top screen from any screen of the
selected source.
■Menu screen
→ P. 2 9 3
■Selecting a song
Press the “ ∧” or “ ∨” button or turn the “TUNE•SCROLL” knob to select the
desired song number.
To fast-forward or rewind, press and hold the “ ∧” or “ ∨” button.
■Selecting a play mode
Move the controller to the right and then select “Browse”.
Select the desired play mode, and then select a song to begin using the
selected play mode.
■Displaying the now playing list
Move the controller to the right and then select “Now Playing List”.
■About iPod
Connecting an iPod enables you to enjoy music from the vehicle speakers.
Press the “MEDIA” button or select “iPod” on the audio source selection
screen.
Connecting an iPod
iPod top screen
1
2

3105-6. Using an external device
ES350_OM_OM33C68U_(U)
●“Made for iPod” and “Made for iPhone” mean that an electronic accessory has been
designed to connect specifically to an iPod , or iPhone, respectively, and has been certi-
fied by the developer to meet Apple performance standards.
●Apple is not responsible for the operation of this device or its compliance with safety
and regulatory standards. Please note that the use of this accessory with iPod or iPhone
may affect wireless performance.
●iPhone, iPod, iPod classic, iPod nano and iPod touch are trademarks of Apple Inc., reg-
istered in the U.S. and other countries.
■iPod cover art
●Depending on the iPod and songs in the iPod, iPod cover art may be displayed.
●This function can be changed to on/off. ( →P. 2 9 2 )
●It may take time to display iPod cover art, and the iPod may not be operated while the
cover art display is in process.
■iPod functions
●When an iPod is connected and the audio source is changed to iPod mode, the iPod will
resume play from the same point in which it was last used.
●Depending on the iPod that is connected to the system, certain functions may not be
available. If a function is unavailable due to a malfunction (as opposed to a system spec-
ification), disconnecting the device and reconnecting it may resolve the problem.
●Depending on the iPod, while connected to the system, the iPod cannot be operated
with its own controls. It is necessary to us e the controls of the vehicle’s audio system
instead.
●When the battery level of an iPod is very low, the iPod may not operate. If so, charge the
iPod before use.
●Compatible models ( →P. 3 1 2 )
■iPod problems
To resolve most problems encountered when using your iPod, disconnect your iPod from
the vehicle iPod connection and reset it. For in structions on how to reset your iPod, refer
to your iPod Owner’s Manual.

ES350_OM_OM33C68U_(U)
3115-6. Using an external device
5
Lexus Display Audio system
■Error messages
If the following error messages appear on the screen, refer to the table and take the
appropriate measures. If the problem is not rectified, take the vehicle to your Lexus
dealer.
MessageCause/Correction procedures
“Connection error.
Please consult your
Owner’s Manual for
instructions on how to
connect the iPod.”
This indicates a problem in the iPod or its connection.
“There are no songs
available for playback.
Please add compatible
files to your iPod.”
This indicates that there is no music data in the iPod.
“No items available.”This indicates that songs are not found in a selected playl-
ist.
“Please check the iPod
firmware version.”This indicates that the software version is not compatible.
Please check the compatible models. ( →P. 3 1 2 )
“Unable to authorize the
iPod.”This indicates that the Lexus Display Audio system failed
to authorize the iPod.
Please check your iPod.