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ES350_OM_OM33C68U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers ................... 474
If your vehicle has to be stopped in an emergency .... 475
8-2. Steps to take in an emergency If your vehicle needs to be towed ................................. 476
If you think something is wrong ............... 480
Fuel pump shut off system ....... 481
If a warning light turns on or a warning buzzer sounds ..... 482
If a warning message is displayed ............................... 488
If you have a flat tire.................... 491
If the engine will not start ........502
If the electronic key does not operate properly .....................504
If the battery is discharged .....506
If your vehicle overheats .......... 510
If the vehicle becomes stuck .............................................. 513
481
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
8
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is activated.
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when an airbag
inflates upon collision, the fuel pump sh ut off system stops the supply of fuel to
the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been damaged and
is in need of repair. Do not restart the engine.
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4878-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
WA R N I N G
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly when cold and
inflated to the inflation pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label (tire and load information label). (If your
vehicle has tires of a different size than the size indicated on the vehicle placard or tire
inflation pressure label [tire and load in formation label], you should determine the
proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire pressure moni-
toring system (TPMS-tire pressure warning system) that illuminates a low tire pressure
telltale (tire pressure warning light) when on e or more of your tires is significantly
under-inflated. Accordingly, when the low ti re pressure telltale (tire pressure warning
light) illuminates, you should stop and check yo ur tires as soon as possible, and inflate
them to the proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to trigger illumination of the TPMS low
tire pressure telltale (tire pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warning system) mal-
function indicator to indicate when the system is not operating properly. The TPMS
(tire pressure warning system) malfunction indicator is combined with the low tire pres-
sure telltale (tire pressure warning light). When the system detects a malfunction, the
telltale will flash for approximately one minu te and then remain continuously illumi-
nated. This sequence will continue upon su bsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator is illuminated, the system may not
be able to detect or signal low tire pressure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate tires or wheels on the vehicle that
prevent the TPMS (tire pressure warning system) from functioning properly. Always
check the TPMS (tire pressure warning syst em) malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that the replacement or alternate
tires and wheels allow the TPMS (tire pressure warning system) to continue to function
properly.
NOTICE
■To ensure the tire pressure warning system operates properly
Do not install tires with different specifications or makers, as the tire pressure warning
system may not operate properly.
4908-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
■If “Power Turned Off to Save Battery” is shown
Power was turned off due to the automatic power off function.
Next time when starting the engine, increase the engine speed slightly and maintain that
level for approximately 5 minutes to recharge the battery.
■If “Forward Camera System Unavailable” or “Forward Camera System Unavailable
Clean Windshield” is displayed. (if equipped)
The following systems may be suspended until the problem shown in the message is
resolved.
●PCS (Pre-Collision System)
●LDA (Lane Departure Alert with steering control)
●Dynamic radar cruise control
●Automatic High Beam
■When a message that indicates the need for the shift lever operation is shown
To prevent the shift lever from being operated incorrectly or the vehicle from moving
unexpectedly, a message that requires shifting the shift lever may be shown on the multi-
information display. In that case, follow the instruction of the message and shift the shift
lever.
■If “Visit Your Dealer” is shown
The system or part shown on the multi-info rmation display is malfunctioning. Have the
vehicle inspected by your Lexus dealer immediately.
■If “See Owner’s Manual” is shown
●If the following message is shown, following the instructions, accordingly.
• “Engine Coolant Temp High” (→ P. 5 1 0 )
●If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Lexus dealer.
• “Check Access System with Elec. Key”
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Lexus dealer. Continuing
to drive the vehicle may be dangerous.
• “Braking Power Low Stop in a Safe Place”
• “Charging System Malfunction”
• “Oil Pressure Low Stop in a Safe Place”
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio sound.
5058-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the engine switch.
The engine switch will turn to IGNI-
TION ON mode.
When the smart access system with
push-button start is deactivated in cus-
tomization setting, the engine switch will
turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the engine switch.
In the event that the engine still cannot be started, contact your Lexus dealer.
■Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when stopping
the engine.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. ( →P. 4 5 7 )
■Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time the switch is pressed.
( → P. 1 5 5 )
■When the electronic key does not work properly
●Make sure that the smart access system with push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features →P. 5 3 8 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 0 9 )
Starting the engine
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WA R N I N G
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to operate the mech anical key. It is possible for children and
other passengers to get caught in the power window or moon roof.
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5088-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio system while the engine is stopped.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the battery
The electricity stored in the battery will discharge gradually even when the vehicle is not
in use, due to natural discharge and the draining effects of certain electrical appliances. If
the vehicle is left for a long time, the battery may discharge, and the engine may be
unable to start. (The battery recharges automatically during driving.)
■When recharging or replacing the battery
●In some cases, it may not be possible to unlock the doors using the smart access system
with push-button start when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
●The engine may not start on the first attempt after the battery has recharged but will
start normally after the second attempt. This is not a malfunction.
●The engine switch mode is memorized by the vehicle. When the battery is recon-
nected, the system will return to the mode it was in before the battery was discharged.
Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery discharged, be
especially careful when reconnecting the battery.
5118-2. Steps to take in an emergency
ES350_OM_OM33C68U_(U)
8
When trouble arises
Add coolant if necessary.
Water can be used in an emergency if
coolant is unavailable.
Start the engine and turn the air conditioning system on to check that the radi-
ator cooling fans operate and to check for coolant leaks from the radiator or
hoses.
The fans operate when the air conditioning system is turned on immediately after a
cold start. Confirm that the fans are operating by checking the fan sound and air flow.
If it is difficult to check these, turn the air conditioning system on and off repeatedly.
(The fans may not operate in freezing temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Lexus dealer.
If the fans are operating:
Have the vehicle inspected at the nearest Lexus dealer.
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WA R N I N G
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood until the steam
has subsided. The engine compartment may be very hot.
●Keep hands and clothing (especially a tie, a scarf or a muffler) away from the fans and
belts. Failure to do so may cause the hands or clothing to be caught, resulting in seri-
ous injury.
●Do not loosen the radiator cap or the cool ant reservoir cap while the engine and radi-
ator are hot. High temperature steam or coolant could spray out.
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513
ES350_OM_OM33C68U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand
from around the front wheels.
Place wood, stones or some other material under the front wheels to help pro-
vide traction.
Restart the engine.
Shift the shift lever to D or R and rele ase the parking brake. Then, while exer-
cising caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt or snow:
Press to turn off TRAC. ( →P. 2 5 9 )
WA R N I N G
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding
area is clear to avoid striking other vehicles, objects or people. The vehicle may also
lunge forward or lunge back suddenly as it becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an acci-
dent resulting in death or serious injury.
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