Page 503 of 612
5018-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
If your vehicle is transported by a flat
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45 °.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surf aced roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.
Using a flat bed truck
Emergency towing
Page 504 of 612
5028-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Take out the towing eyelet. (→P. 5 1 6 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 1 7 8
Emergency towing procedure
1
2
3
4
5
6
7
Page 505 of 612

5038-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
8
When trouble arises
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 5 1 6 )
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with the front
wheels raised or with all four wheels raised off
the ground. If the vehicle is towed with the front
wheels contacting the ground, the drivetrain
and related parts may be damaged or electric-
ity generated by the operation of the motor
may cause a fire to occur depending on the
nature of the damage or malfunction.
Page 518 of 612
5168-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
JackWheel nut wrench
Spare tire
Screwdriver1
2
3
4
5
6
Page 524 of 612
5228-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
Remove any dirt or foreign matter
from the wheel contact surface.
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen
while the vehicle is in motion, causing
the tire to come off.
Install the spare tire and loosely tighten each wheel nut by hand by approxi-
mately the same amount.
Tighten the wheel nuts until the
tapered portion comes into loose
contact with the disc wheel seat.
Lower the vehicle.
Firmly tighten each wheel nut two or
three times in the order shown in the
illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
Installing the spare tire
1
2
Tapered portionDisc wheel
seat
3
4
5
Page 540 of 612
5388-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the front wheels and depressing the accelerator pedal more than nec-
essary.
●If the vehicle remains stuck even after these procedures are performed, the vehicle
may require towing to be freed.
Page 595 of 612

593Alphabetical index
ES300h_OM_OM33C75U_(U)
Daytime running light system ........... 183
DefoggerFront windshield ................................. 392
Outside rear view mirrors .............392
Rear window ........................................392
Dimension ............................................... 540
Dinghy towing.......................................... 167
Display Dynamic radar cruise control...... 226
LDA (Lane Departure Alert with steering control) ..................... 217
Multi-information display ....................91
Trip information ..................................... 87
Warning message ................................ 511
Display Audio system ......................... 290
Display settings ...................................307
Setup menu .......................................... 302
Do-it-yourself maintenance ............. 447
Door courtesy lights Location ................................................. 400
Wattage ................................................. 548
Doors Automatic door locking
and unlocking system........................ 111
Door glasses ......................................... 145
Door lock ..................................................110
Outside rear view mirrors ...............142
Rear door child-protector.................. 111 Driver’s seat position memory..........130
Driving position memory...................131
Memory recall function .................... 132
Power easy access system ............ 130
Driving Break-in tips ...........................................156
Correct driving posture .................... 30
Driving mode select switch .......... 266
Hybrid vehicle driving tips ............ 282
Procedures .............................................154
Winter drive tips ................................ 284
Dynamic radar cruise control
Function .................................................. 226
Eco drive mode......................................266
EDR (Event data recorder).....................11
Electric motor (traction motor).......... 67
Electric Power Steering (EPS) Function ...................................................277
Warning light ...................................... 506
Electronic key .......................................... 104
Battery-saving function .................... 123
If the electronic key does not operate properly ............................ 527
Replacing the battery ........................481
D
E
*: For vehicles with navigation system, refer to the
“NAVIGATION SYSTEM OWNER’S MANUAL”.
Page 596 of 612

594Alphabetical index
ES300h_OM_OM33C75U_(U)
Emergency, in case ofIf a warning buzzer
sounds................................................. 505
If a warning light turns on.............. 505
If a warning message is displayed ........................................... 511
If the 12-volt battery is discharged .........................................529
If the electronic key does not operate properly ........ 527
If the hybrid system will not start ............................................... 525
If you have a flat tire ........................... 515
If you think something is wrong.............................................. 504
If your vehicle becomes
stuck ...................................................... 537
If your vehicle has to be
stopped in an emergency ......... 499
If your vehicle needs
to be towed ......................................500
If your vehicle overheats ............... 533
Emergency flashers ............................. 498
Energy monitor .........................................97 Engine
Accessory mode .................................169
Compartment .......................................451
Hood........................................................ 449
How to start the hybrid system ................................................... 168
Identification number ....................... 542
Ignition switch (power switch) ..... 168
Overheating.........................................533
Power switch. ....................................... 168
Engine compartment cover..............452
Engine coolant Capacity .................................................545
Checking ............................................... 457
Preparing and checking before winter .................................... 284
Engine coolant temperature gauge ........................................................ 86
Engine oil Capacity ................................................. 543
Checking ............................................... 453
Preparing and checking
before winter .................................... 284