Page 436 of 612

434
ES300h_OM_OM33C75U_(U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally
apply water to the vehicle body, wheel
wells and underside of the vehicl e to remove any dirt and dust.
●Wash the vehicle body using a sponge or soft cloth, such as a chamois.
●For hard-to-remove marks, use car wash soap and rinse thoroughly with
water.
●Wipe away any water.
●Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle body is cool.
■Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface scratches
caused in a car wash etc.
●The coating lasts for 5 to 8 years from when the vehicle is delivered from the plant.
●The restoration time differs depending on the depth of the scratch and outside temper-
ature. The restoration time may become shor ter when the coating is warmed by apply-
ing warm water.
●Deep scratches caused by keys, coins, etc. cannot be restored.
●Do not use wax that contain abrasives.
■Automatic car washes
●Fold the mirrors before washing the vehicle. Start washing from the front of the vehicle.
Make sure to extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle surface and harm your
vehicle’s paint.
●Rear spoiler may not be washable in some automatic car washes. There may also be an
increased risk of damage to vehicle.
■High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of the windows.
●Before using the car wash, check that the fuel filler door on your vehicle is closed prop-
erly.
■Notes for a smart access system with push-button start
If the door handle becomes wet while the electr onic key is within the effective range, the
door may lock and unlock repeatedly. In that case, follow the following correction proce-
dures to wash the vehicle:
●Place the key in a position 6 ft. (2 m) or more separate from the vehicle while the vehi-
cle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-saving mode to disable the smart access system with
push-button start. ( →P. 1 2 3 )
Perform the following to protect the vehicle and maintain it in prime condi-
tion:
Page 464 of 612

462
ES300h_OM_OM33C75U_(U)7-3. Do-it-yourself maintenance
Make sure that the 12-volt battery terminals are not corroded and that there are
no loose connections, cracks, or loose clamps. Make sure that the terminal cov-
ers are secured over the battery terminals.
Te r m i n a l s
Hold-down clamp
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flammable and
explosive. Therefore, observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to disconnect the
ground cable.
●Make sure the power switch on the charger is off when connecting and disconnecting
the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery
●The hybrid system may not start. Follow the procedure below to initialize the system.Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
●Unlocking the doors using the smart access system with push-button start may not be
possible immediately after reconnecting the 12-volt battery. If this happens, use the
wireless remote control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACCESSORY mode. The hybrid sys-
tem may not start with the power switch turned off. However, the hybrid system will
operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected,
the vehicle will return the power switch mode to the status it was in before the 12-volt bat-
tery was disconnected. Make sure to turn off the power switch before disconnect the 12-
volt battery. Take extra care when connecting the 12-volt battery if the power switch mode
prior to discharge is unknown.
If the system will not start even after multiple attempts at all methods above, contact your
Lexus dealer.
Exterior
1
2
1
2
3
Page 483 of 612
481
ES300h_OM_OM33C75U_(U)7-3. Do-it-yourself maintenance
7
Maintenance and care
Electronic key battery
●Flathead screwdriver
●Small flathead screwdriver
●Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key, cover the
tip of the screwdriver with a rag.
Remove the depleted battery.
Insert a new battery with the “+” termi-
nal facing up.
Replace the battery with a new one if it is depleted.
You will need th
e following items:
Replacing the battery
1
2
3
Page 484 of 612

482
ES300h_OM_OM33C75U_(U)7-3. Do-it-yourself maintenance
■Use a CR2032 lithium battery
●Batteries can be purchased at your Lexus dealer, local electrical appliance shops or
camera stores.
●Replace only with the same or equivalent type recommended by the manufacturer.
●Dispose of used batteries according to local laws.
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart access system with push-button start and wireless remote control will not
function properly.
●The operational range will be reduced.
WA R N I N G
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking. Keep away
from children. Failure to do so could result in death or serious injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote control.
●Do not bend either of the battery terminals.
Page 499 of 612
497
ES300h_OM_OM33C75U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .................. 498
If your vehicle has to be stopped in an emergency .... 499
8-2. Steps to take in an emergency If your vehicle needs to be towed ............................... 500
If you think something is wrong ................504
If a warning light turns on or a warning buzzer sounds .... 505
If a warning message is displayed ................................... 511
If you have a flat tire.................... 515
If the hybrid system will not start ............................................... 525
If the electronic key does not operate properly ..................... 527
If the 12-volt battery is discharged ................................. 529
If your vehicle overheats ......... 533
If the vehicle becomes stuck ............................................. 537
Page 516 of 612
5148-2. Steps to take in an emergency
ES300h_OM_OM33C75U_(U)
■If “See Owner’s Manual” is shown
●If the following message is shown, following the instructions, accordingly.
• “Engine Coolant Temp High” (→P. 5 3 3 )
●If the following messages are shown, there may be a malfunction.
Immediately have the vehicle inspected by your Lexus dealer.
• “Check Access System with Elec. Key”
• “Hybrid System Malfunction”
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Lexus dealer. Continuing
to drive the vehicle may be dangerous.
• “Braking Power Low Stop in a Safe Place”
• “Charging System Malfunction”
• “Oil Pressure Low Stop in a Safe Place”
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an audio sound.
Page 527 of 612

525
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (
→P. 5 2 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( →P. 76 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. ( →P. 5 2 6 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●The 12-volt battery terminal connec tions may be loose or corroded.
( → P. 4 6 1 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 5 2 9 )
●One or both of the 12-volt battery terminals may be disconnected. ( →P. 4 6 1 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start ev en though the correct starting proce-
dure is being followed. ( →P. 1 6 8 )
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.
The interior lights and headlights do not turn on, or the horn does not
sound.
Page 529 of 612

527
ES300h_OM_OM33C75U_(U)8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
■Doors
Use the mechanical key (
→P. 1 0 5 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
An alarm will sound if the alarm is set.
( → P. 7 8 )
If communication between the electronic key and vehicle is interrupted
(→ P. 123) or the electronic key cann ot be used because the battery is
depleted, the smart access system with push-button start and wireless
remote control cannot be used. In such cases, the doors and trunk can be
opened and the hybrid system can be started by following the procedure
below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4